Customer Service Advisor £22,000 per annum Temp role 6-9 months We are currently seeking a proactive, hardworking individual to join our client based in West Malling. This is a great opportunity for someone with office experience, or a graduate. This is a great opportunity for someone who is available to start immediately. Duties include: * Dealing with queries via the phone o e-mail * Data entry onto the system * General administration duties * Processing payments and logging correctly Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have t

Customer Service Advisor £22,000 per annum Temp role 6-9 months We are currently seeking a proactive, hardworking individual to join our client based in West Malling. This is a great opportunity for someone with office experience, or a graduate. This is a great opportunity for someone who is available to start immediately. Duties include: * Dealing with queries via the phone o

Customer Service Manager Mid Kent c.£40-45k DOE A great opportunity has arisen for an experienced Customer Service Manager to join my client's team, a Logistics company based in Mid Kent. The ideal candidate will come from a Logistics/Distribution background and have experience in managing a fast paced, reactive customer service team. Duties include: * Leading and managing t e Customer Service team; supporting them to ensure they meet company targets and goals * Dealing with complex queries; start to end resolution * Generating new ideas that will strengthen the client relationships * Building and maintaining relationships with new and existing clients * Giving advice to customers and staff on the company products and services The successful candidate will have / be: * Solid experience in a similar role within Logistics/Distribution * Fantastic leadership and team working skills, sharing vision, and inspiring collaboration and positive change * A passion for customer service * Tech savvy with good reporting and analysis skills * Resil

Customer Service Manager Mid Kent c.£40-45k DOE A great opportunity has arisen for an experienced Customer Service Manager to join my client's team, a Logistics company based in Mid Kent. The ideal candidate will come from a Logistics/Distribution background and have experience in managing a fast paced, reactive customer service team. Duties include: * Leading and managing t

Client Services Executive £20,000 - £25,000 DOE Monday to Friday 9am - 5:30pm We have an exciting opportunity for a highly motivated and experienced Client Services Executive to join our client's team based in Maidstone. Duties include: * Logging and resolving customer queries onto Salesforce system * Working to SLA targets to provide timely, accurate responses * Providing qu tations and credits for authorisation and drawing reporting information from the systems as requested * Ensuring excellent customer service is delivered at all times * General archiving and office administration tasks The successful candidate will have / be: * Positive, conscientious, and reliable * Resilient in pressured situations * Calm, confident and polite on the phone * Confident using MS Office and Salesforce systems * Excellent attention to detail Join this hardworking, customer-focused team delivering great service whilst enjoying what they do, contact us now to be considered! This role is being handled by Christina Pithouse, Recruitment Consultant for Pear

Client Services Executive £20,000 - £25,000 DOE Monday to Friday 9am - 5:30pm We have an exciting opportunity for a highly motivated and experienced Client Services Executive to join our client's team based in Maidstone. Duties include: * Logging and resolving customer queries onto Salesforce system * Working to SLA targets to provide timely, accurate responses * Providing qu

Customer Service Representative - 12 Month Fixed Term Contract West Malling £21,930 35 hours per week (9am - 5pm) Possibility of hybrid working available A fantastic opportunity to join a large, successful, and well reputed business in West Malling as a Customer Service Representative. This particular role is a 12 month FTC. You will be joining a diverse, fun, and friendly team o assist on a new project and will be responsible for providing exceptional customer service to a varied client base both over the phone and by email. Duties include: * Being the first point of contact; providing exceptional customer service to internal and external customers * Handling a high volume of queries and complaints via email and telephone; meeting the companies SLA * Actively promote the products and services and be an ambassador for the company * Building and maintaining strong relationships with customers * Manage customer bank accounts The successful candidate will have/be: * Excellent customer service skills (previous experience in a customer service role

Customer Service Representative - 12 Month Fixed Term Contract West Malling £21,930 35 hours per week (9am - 5pm) Possibility of hybrid working available A fantastic opportunity to join a large, successful, and well reputed business in West Malling as a Customer Service Representative. This particular role is a 12 month FTC. You will be joining a diverse, fun, and friendly team

We are looking for applicants that are committed to achieving high standards of customer service, who are Tenacious and resilient with a ‘can do' attitude. You must have experience in the delivery of housing management services with a good knowledge of landlord responsibilities and tenancy management. Proof of the understanding of tenancies and/or licences. A CIH Level 3 Housing Practic , or willingness to work towards, or Membership of the Chartered Institute of Housing or experience of managing within financial budgetary limits are all desirable traits. Your Key Responsibilities (not full version) * To ensure that all paperwork and processes are effectively undertaken to. * To work proactively with current, future and former residents ensure effective housing management including lettings, rent management, property maintenance and community development. * Carrying out regular formal supervision, ensuring that performance concerns are identified and addressed with the relevant individuals in order to engender necessary improvements. * Effective delivery of ho

We are looking for applicants that are committed to achieving high standards of customer service, who are Tenacious and resilient with a ‘can do' attitude. You must have experience in the delivery of housing management services with a good knowledge of landlord responsibilities and tenancy management. Proof of the understanding of tenancies and/or licences. A CIH Level 3 Housing Practic

Candidates Must live in Kent. Customer Service (Nights) - (21.00 to 06.00) First 2 weeks training in office, then WFH. £13.73 per hour Temp Night owl looking for a customer service role? * Work from 10pm to 6am, providing top-notch support to customers * Quick thinker, good listener and great attitude required * Opportunity to help customers with their needs and resolv any issues they may have Please Apply Immediately for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Candidates Must live in Kent. Customer Service (Nights) - (21.00 to 06.00) First 2 weeks training in office, then WFH. £13.73 per hour Temp Night owl looking for a customer service role? * Work from 10pm to 6am, providing top-notch support to customers * Quick thinker, good listener and great attitude required * Opportunity to help customers with their needs and resolv

Sales Consultant West Malling £22K + Commission Monday to Friday (Hybrid) Our client, a fun and friendly business energy supplier, are looking for a Sales Consultant to join their team in Kings Hill on a full time and permanent basis. You will be part of a thriving team making calls to prospective business customers, identifying energy requirements, and securing supply contr cts. The ideal candidate will be confident by nature, naturally driven and eager to achieve. You must be computer literate and have strong interpersonal skills. Duties include: * Calling prospective warm leads. * Using the CRM system to identify and document your calls. * Providing bespoke quotes and service solutions. * Converting quotes to sales. * Maintaining excellent relationships with customers post sale. * Maximising retention and cross-selling opportunities. * Building relationships with suppliers to ensure a high variety of contract options and quality of supplier service. * Work with in-house Tender team to manage tenders and quotes to meet deadlin

Sales Consultant West Malling £22K + Commission Monday to Friday (Hybrid) Our client, a fun and friendly business energy supplier, are looking for a Sales Consultant to join their team in Kings Hill on a full time and permanent basis. You will be part of a thriving team making calls to prospective business customers, identifying energy requirements, and securing supply contr

Helpdesk Administrator £22K - £25K DOE Monday to Friday (Office based) Outskirts of Maidstone 37 hours a week A fantastic opportunity for an experienced Helpdesk Adminsitrator to join a successful and established company based in Aylesford. This is a great role where you will supply great services support and admin to specific accounts. Hours of work Monday to Friday, 8.30am - 5pm. (with early finish on a Friday!) Duties include: * Providing and exceptional customer service, answering incoming calls and answering inbound emails * Processing of completion reports * Work closely with the operations team to co-ordinate responses to breakdown calls * Liaise with customer on all planned works * Providing contract administration to the whole team * Maintaining the client management system * Answering any queries from clients * Processing queries The successful candidate will have: * Experience within customer service * Confident and professional telephone manner * Highly organised, with the ability to juggle lot

Helpdesk Administrator £22K - £25K DOE Monday to Friday (Office based) Outskirts of Maidstone 37 hours a week A fantastic opportunity for an experienced Helpdesk Adminsitrator to join a successful and established company based in Aylesford. This is a great role where you will supply great services support and admin to specific accounts. Hours of work Monday to

Customer Service - Home Based (must live in Kent) £24,000 Hours: Full time Evening shift Our client a leading business within their sector are currently seeking a new individual to join their team working from home. As part of their Customer Service team you will be responsible for providing fantastic support and service to their client base. To be considered for this role you must have: * Worked within customer service * Have an interest in Technology * Be highly enthusiastic Please APPLY TODAY if you have an interest in this role! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only co

Customer Service - Home Based (must live in Kent) £24,000 Hours: Full time Evening shift Our client a leading business within their sector are currently seeking a new individual to join their team working from home. As part of their Customer Service team you will be responsible for providing fantastic support and service to their client base. To be considered for this role you must

Administrator Mid Kent £22-25k Our distinguished and successful client based in Mid Kent is looking for an experienced Administrator to join their thriving, inclusive and fast paced, Service team. With state of the art facilities and phenomenal benefits including a free lunch, it is no wonder that this company is one of the most sought after employers in Kent. The ideal candida e will have strong administration experience working ideally for a large company where following processes whilst maintaining the utmost professionalism is key. The successful candidate must have excellent levels of attention to detail and accuracy whilst working to high standards. Duties will include: * Carrying out comprehensive administrative duties, supporting the service process * Actively monitors and progresses service jobs through the system with a high level of accuracy in accordance with targets and guidelines * Managing customers proceeds and returns providing expert service * Working closely with the estimating team to provide administrative support including th

Administrator Mid Kent £22-25k Our distinguished and successful client based in Mid Kent is looking for an experienced Administrator to join their thriving, inclusive and fast paced, Service team. With state of the art facilities and phenomenal benefits including a free lunch, it is no wonder that this company is one of the most sought after employers in Kent. The ideal candida

Customer Services Administrator Kings Hill Perm role Monday to Friday (Hybrid) £21,500 We are recruiting for a Customer Service Administrator with strong admin skills on behalf of our well-established client based in Kings Hill. The purpose of this role is to deliver an effective and efficient service to both existing and prospective customers with the aim of always e ceeding their expectations within a pro-active team. Duties for this position include: * Respond to customer enquiries in a professional, timely manner and efficient manner in line with the client's internal standards * Complete on boarding checks with new customers and go over contracts * Respond to enquiries from customers and stakeholders, in a professional and timely manner * Participate in active communications between the Customer Service teams * Obtain a high level of knowledge around the company's systems, processes, and products with a view to becoming a point reference for queries and being able to identity and/or resolve issues and problems * Be proactive and

Customer Services Administrator Kings Hill Perm role Monday to Friday (Hybrid) £21,500 We are recruiting for a Customer Service Administrator with strong admin skills on behalf of our well-established client based in Kings Hill. The purpose of this role is to deliver an effective and efficient service to both existing and prospective customers with the aim of always e

4 x Temporary Customer Service Advisors Location: Kings Hill Temp on-going contract - until March 2023 Salary: £10.00 - £11.00 per hour DOE We are recruiting for several temporary on-going Customer Service Advisors on behalf of our well-established client based in Kings Hill. The purpose of this role is to deliver an effective and efficient service to both existing and prosp ctive customers with the aim of always exceeding their expectations within a pro-active Corporate and Private Client team. Duties for this position include: * Respond to customer enquiries in a professional, timely manner and efficient manner in line with the client's internal standards * Participate in active communications between the Customer Service teams * Obtain a high level of knowledge around the company's systems, processes, and products with a view to becoming a point reference for queries and being able to identity and/or resolve issues and problems * Be proactive and recognise sales opportunities and pass these onto the relevant teams to increase business. * Can ar

4 x Temporary Customer Service Advisors Location: Kings Hill Temp on-going contract - until March 2023 Salary: £10.00 - £11.00 per hour DOE We are recruiting for several temporary on-going Customer Service Advisors on behalf of our well-established client based in Kings Hill. The purpose of this role is to deliver an effective and efficient service to both existing and prosp

Customer Service Coordinator - Providing Exceptional Service! Kings Hill, West Malling £22,000 Hybrid - 2 days in the office - 3 days home Are you a people-oriented individual with a passion for delivering outstanding customer service? Are you highly organized, detail-oriented, and able to manage multiple tasks simultaneously? Join our team as a Customer Service Coordinator and be a art of our commitment to providing exceptional service to our valued customers! Responsibilities: * Serve as the main point of contact for customers, handling inquiries, resolving issues, and providing timely and accurate information. * Maintain customer accounts, update information, and manage orders, returns, and exchanges. * Maintain accurate records of customer interactions, transactions, and communication for documentation and reporting purposes. * Provide product information, pricing, and availability to customers, and cross-sell or upsell products as appropriate. * Continuously improve customer service skills, product knowledge, and stay updated on company policies and

Customer Service Coordinator - Providing Exceptional Service! Kings Hill, West Malling £22,000 Hybrid - 2 days in the office - 3 days home Are you a people-oriented individual with a passion for delivering outstanding customer service? Are you highly organized, detail-oriented, and able to manage multiple tasks simultaneously? Join our team as a Customer Service Coordinator and be a

Client Services Executive £20,000 - £25,000 DOE Monday to Friday 9am - 5:30pm We have an exciting opportunity for a highly motivated and experienced Client Services Executive to join our client's team based in Maidstone. Duties include: * Logging and resolving customer queries onto Salesforce system * Working to SLA targets to provide timely, accurate responses * Providing qu tations and credits for authorisation and drawing reporting information from the systems as requested * Ensuring excellent customer service is delivered at all times * General archiving and office administration tasks The successful candidate will have / be: * Positive, conscientious, and reliable * Resilient in pressured situations * Calm, confident and polite on the phone * Confident using MS Office and Salesforce systems * Excellent attention to detail Join this hardworking, customer-focused team delivering great service whilst enjoying what they do, contact us now to be considered! This role is being handled by Christina Pithouse, Recruitment Consultant for Pear

Client Services Executive £20,000 - £25,000 DOE Monday to Friday 9am - 5:30pm We have an exciting opportunity for a highly motivated and experienced Client Services Executive to join our client's team based in Maidstone. Duties include: * Logging and resolving customer queries onto Salesforce system * Working to SLA targets to provide timely, accurate responses * Providing qu

Customer Service Representative - 12 Month Fixed Term Contract West Malling £21,930 35 hours per week (9am - 5pm) Possibility of hybrid working available A fantastic opportunity to join a large, successful, and well reputed business in West Malling as a Customer Service Representative. This particular role is a 12 month FTC. You will be joining a diverse, fun, and friendly team o assist on a new project and will be responsible for providing exceptional customer service to a varied client base both over the phone and by email. Duties include: * Being the first point of contact; providing exceptional customer service to internal and external customers * Handling a high volume of queries and complaints via email and telephone; meeting the company's SLA * Actively promote the products and services and be an ambassador for the company * Building and maintaining strong relationships with customers * Manage customer bank accounts The successful candidate will have/be: * Excellent customer service skills (previous experience in a customer service role

Customer Service Representative - 12 Month Fixed Term Contract West Malling £21,930 35 hours per week (9am - 5pm) Possibility of hybrid working available A fantastic opportunity to join a large, successful, and well reputed business in West Malling as a Customer Service Representative. This particular role is a 12 month FTC. You will be joining a diverse, fun, and friendly team

Customer Relations Advisor Location: West Malling 12-month Fixed Term Contract Monday- Friday. 9am-5pm Salary £23,000 per annum An exciting new role has opened as a Customer Relations Advisor for a successful organisation, located in West Malling. Working within this pro-active team, the ideal candidate would be motivated and driven in contributing to a diverse o ganisation. Duties for this position include: * Contacting existing customers; updating contact information where required * Identifying and amending information on the system that may be incorrect or missing * Offering solutions and resolutions to customers * Chase up outstanding invoices ensuring payment is received * Documenting all information accurately onto the correct databases * Any other duties or tasks which may be required The successful candidate will have/be: * Previous outbound call experience required * Must be comfortable on the telephone * Previous experience in using Excel and other IT systems * Proactive and have exce

Customer Relations Advisor Location: West Malling 12-month Fixed Term Contract Monday- Friday. 9am-5pm Salary £23,000 per annum An exciting new role has opened as a Customer Relations Advisor for a successful organisation, located in West Malling. Working within this pro-active team, the ideal candidate would be motivated and driven in contributing to a diverse o

Customer Service Representative £21,930 West Malling 9am - 5pm Pearson Whiffin are recruiting for Customer Service Representatives to join my client is a forward-thinking, friendly and inclusive company. You will be responsible for providing efficient and effective customer service and always aiming to exceed customer expectations. If you already have Customer Service experience nd would like to join a vibrant team with great company benefits and lots of career opportunities, then this may be the role for you! This is a great opportunity for somebody looking to get out of retail and into an office environment, or for somebody already in an office environment, looking for a new challenge! Duties include: * Responding to customer enquiries by phone and email in line with the company's agreed SLA's * Dealing with customer complaints * Developing strong relationships with all customers * Processing payment requests * Setting up customer accounts * Promoting the company's products and services (full training given!) The successf

Customer Service Representative £21,930 West Malling 9am - 5pm Pearson Whiffin are recruiting for Customer Service Representatives to join my client is a forward-thinking, friendly and inclusive company. You will be responsible for providing efficient and effective customer service and always aiming to exceed customer expectations. If you already have Customer Service experience

Administrator Mid Kent £22-25k Our distinguished and successful client based in Mid Kent is looking for an experienced Administrator to join their thriving, inclusive and fast paced, Service team. With state of the art facilities and phenomenal benefits including a free lunch, it is no wonder that this company is one of the most sought after employers in Kent. The ideal candida e will have strong administration experience working ideally for a large company where following processes whilst maintaining the utmost professionalism is key. The successful candidate must have excellent levels of attention to detail and accuracy whilst working to high standards. Duties will include: * Carrying out comprehensive administrative duties, supporting the service process * Actively monitors and progresses service jobs through the system with a high level of accuracy in accordance with targets and guidelines * Managing customers proceeds and returns providing expert service * Working closely with the estimating team to provide administrative support including th

Administrator Mid Kent £22-25k Our distinguished and successful client based in Mid Kent is looking for an experienced Administrator to join their thriving, inclusive and fast paced, Service team. With state of the art facilities and phenomenal benefits including a free lunch, it is no wonder that this company is one of the most sought after employers in Kent. The ideal candida

Charity Verification Officer Customer Service Department West Malling - £21,930 35 hours per week Fantastic opportunity for a dynamic, enthusiastic, and highly professional individual to join a large, successful and well reputed business in West Malling. Joining a diverse, fun, and friendly team, you will be responsible for providing exceptional customer service to charities and c stomers over the phone and by email. Duties include: * Acting as the initial point of contact when dealing with external customers, including high net worth individuals and charities understanding their requests/ needs to then offer expert advice and guidance, in accordance with SLAs and KPIs * To actively understand and promote the products and services being offered * Responding to all queries from clients and customers by phone and email in a professional manor, to encouraging customers to move forward in the charity verification process * Providing expert customer service at all times when liaising with external customers, reviewing, investigating, and making recommendations

Charity Verification Officer Customer Service Department West Malling - £21,930 35 hours per week Fantastic opportunity for a dynamic, enthusiastic, and highly professional individual to join a large, successful and well reputed business in West Malling. Joining a diverse, fun, and friendly team, you will be responsible for providing exceptional customer service to charities and c

Do you have a Customer Service background? Kings hill 8 Months FTC £25k per annum Monday to Friday 9am-5pm Office Based Duties As our Customer Relations Officer you will: * Contact existing employers to identify key contacts within their organisation * Support customers with migrating onto their Online Portal * Follow up on any longstanding invoices that r main unpaid * Pro-actively offer solutions to the employer * Manage all customer communications efficiently and effectively * Update multiple systems and databases where required * Monitor and track progress of each customer and report to the Team Leader on a weekly basis Requirements * Experience working within an outbound call environment. * Ability to overcome any obstacles when contacting customers and provide a best-in-class service. * High level accuracy and eye for detail. * Ability to manage own workload to ensure strict deadlines are adhered to. * Experience with using Microsoft Excel and multiple computer systems. if this role is of interest please email

Do you have a Customer Service background? Kings hill 8 Months FTC £25k per annum Monday to Friday 9am-5pm Office Based Duties As our Customer Relations Officer you will: * Contact existing employers to identify key contacts within their organisation * Support customers with migrating onto their Online Portal * Follow up on any longstanding invoices that r