Call Centre - Senior Agent
  Up to £28000 per annum
  Gravesend, Kent
  permanent,full-time


Call Centre - Senior Agent

£28,000

Gravesend

Working within call centre you will have primary responsibility for managing the day-to-day operations.



Main Purpose of the role:

* Assisting in the leading a team of Customer Service agents
* Help lead and develop teams to exceed customers expectations
* Assist with reports
* Assist in upselling the team



Knowledge & Skills Required:

* Experience working in a call centre environment.
* Understanding of training & coaching techniques

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.


Advertiser: Agency

Reference: MKI20947950888

Posted on: 2024-05-26 21:18:07

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Call Centre - Gravesend, Kent

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Call Centre - Senior Agent
  Up to £28000 per annum
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  permanent,full-time


Call Centre - Senior Agent

£28,000

Gravesend

Working within call centre you will have primary responsibility for managing the day-to-day operations.



Main Purpose of the role:

* Assisting in the leading a team of Customer Service agents
* Help lead and develop teams to exceed customers expectations
* Assist with reports
* Assist in upselling the team



Knowledge & Skills Required:

* Experience working in a call centre environment.
* Understanding of training & coaching techniques

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.


Advertiser: Agency

Reference: MKI20947950888

Posted on: 2024-05-26 21:18:07

I want to receive the latest job alerts for:

Call Centre jobs in Gravesend, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Complaints Handler/Analyst (Hybrid)

  Recruitment Solutions South East Ltd

  £28-34000 + benefits(!) +hybrid working

  Tunbridge Wells, Kent

Customer Service Representative (GS034)

  CAF

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  Kings Hill, Tonbridge and Malling, Kent

CMC Administrator

  KHR - Recruitment Specialists

  + Company Benefits

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Student Summer Temporary Role - (Hybrid Available)

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  Maidstone, Kent

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