This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Passenger Customer Service Agent
Completed applications must be received no later than midnight on 16 February 2024.
Job ID: 10215
Location: Folkestone, United Kingdom (GB)
Company: Eurotunnel Services Limited
Department: UK Customer Service
Job type: Full-time, Permanent, Shift Pattern
Salary: Circa. £24k + shift pay and benefits
The Role
Passenger Customer Service Agents work on a 24/7 shift basis within the Customer Service Division, participating in check-In and terminal operations, delivering excellent customer service to passengers on our Freight and Passenger services.
As the first point of contact for customers arriving at the terminal, the Check-In Agent must provide excellent customer service, in a warm and welcoming manner.
Principal Accountabilities / Qualifications and Experience
• Responding to customer needs to assure their safety and security.
• Collection of correct tolls payable at the Check-In.
• Verification and check of prepaid tickets.
• The optimising and overseeing of loading passenger trains from the over bridge.
• A valid UK Driving licence and Passport are essential.
• Excellent communication and customer service skills.
• Significant experience in a customer-facing role, preferably within the travel industry.
• Proficient in the use of Microsoft Office (Word, Outlook, Excel, PowerPoint, SharePoint), web tools and phone-based apps.
• Experience of cash handling would be an advantage but not essential.
• The ability to communicate in French and/or another European language is desirable.
(For a full list of duties, please see the job description via the Getlink Careers webpage)
For further information or to express an interest in this role, please contact Human Resources at recruitment@eurotunnel.com.
If you are interested in this role, please apply via Getlink Careers.
Please Note: From 1 January 2021, non-British and non-Irish nationals who do not already hold a UK immigration status will be required to obtain a visa in order to be able to work in the UK. Prior to applying for this role, please ensure that you are permitted to apply.
For further information, please visit the UK Visas and Immigration website.
Advertiser: Direct Employer
Reference: Job ID: 10215
Posted on: 2024-02-14 16:56:13
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General & Other - Administration - Customer Service - Folkestone, Kent
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Payroll & Bookkeeping Administrator
Recruitment Solutions South East Ltd
£28,000 - £35,000
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Passenger Customer Service Agent
Completed applications must be received no later than midnight on 16 February 2024.
Job ID: 10215
Location: Folkestone, United Kingdom (GB)
Company: Eurotunnel Services Limited
Department: UK Customer Service
Job type: Full-time, Permanent, Shift Pattern
Salary: Circa. £24k + shift pay and benefits
The Role
Passenger Customer Service Agents work on a 24/7 shift basis within the Customer Service Division, participating in check-In and terminal operations, delivering excellent customer service to passengers on our Freight and Passenger services.
As the first point of contact for customers arriving at the terminal, the Check-In Agent must provide excellent customer service, in a warm and welcoming manner.
Principal Accountabilities / Qualifications and Experience
• Responding to customer needs to assure their safety and security.
• Collection of correct tolls payable at the Check-In.
• Verification and check of prepaid tickets.
• The optimising and overseeing of loading passenger trains from the over bridge.
• A valid UK Driving licence and Passport are essential.
• Excellent communication and customer service skills.
• Significant experience in a customer-facing role, preferably within the travel industry.
• Proficient in the use of Microsoft Office (Word, Outlook, Excel, PowerPoint, SharePoint), web tools and phone-based apps.
• Experience of cash handling would be an advantage but not essential.
• The ability to communicate in French and/or another European language is desirable.
(For a full list of duties, please see the job description via the Getlink Careers webpage)
For further information or to express an interest in this role, please contact Human Resources at recruitment@eurotunnel.com.
If you are interested in this role, please apply via Getlink Careers.
Please Note: From 1 January 2021, non-British and non-Irish nationals who do not already hold a UK immigration status will be required to obtain a visa in order to be able to work in the UK. Prior to applying for this role, please ensure that you are permitted to apply.
For further information, please visit the UK Visas and Immigration website.
Advertiser: Direct Employer
Reference: Job ID: 10215
Posted on: 2024-02-14 16:56:13
I want to receive the latest job alerts for:
General & Other and Administration and Customer Service jobs in Folkestone, Kent
Payroll & Bookkeeping Administrator
Recruitment Solutions South East Ltd
£28,000 - £35,000