We are looking for a customer resolution officer to join a small team within a well-known Housing Association. Working with colleagues and external stakeholders, you will handle customer complaints and feedback with compassion and sensitivity, seeking the right resolution for the business and for our customers. You will have an eye for detail, be able to investigate thoroughly, examine thing from all angles and be confident in your decision-making. An excellent communicator, you'll be comfortable talking to our customers and providing them with written responses. This will be a busy and challenging role; you'll need to be flexible and able to handle multiple cases. We'll also expect you to have excellent IT skills and be enthusiastic about using in-house systems to record contact and outcomes. If you enjoy a challenge, like working in an energetic, fast-paced environment and are passionate about excellent customer service, we'd love to hear from you. Full time: 37hours Place of work: Hybrid (office based in Sevenoaks). The expectation regarding hybrid working is that

We are looking for a customer resolution officer to join a small team within a well-known Housing Association. Working with colleagues and external stakeholders, you will handle customer complaints and feedback with compassion and sensitivity, seeking the right resolution for the business and for our customers. You will have an eye for detail, be able to investigate thoroughly, examine thing

Purpose of the role Support the Scheme Manager to deliver a high-quality housing management service to our Tenants in our Extra Care Scheme in Tenterden. 21 Hours per week 2pm – 6pm Tuesday to Friday, 8am - 1pm Saturday Responsibilities * Support the Extra Care Scheme Manager to undertake all aspects of Housing Management for Tenants and Scheme. * To develop and maintain a varied ctivities programme and encourage tenants to support their own activities. * Provide a settling in service for new tenants to introduce all aspects of the scheme and services available. * Deliver an excellent level of service to customers, ensuring that their needs are met. * Contribute to the achievement of the Key Performance Indicators (KPIs) for the scheme. * Report any safeguarding concerns to your line manager. * Undertake any additional duties that may be assigned to you. Person Specification * The desire to make a positive difference for our older tenants living in Extra Care. * Able to use Microsoft Office packages. Confident using new or bespoke ICT systems and

Purpose of the role Support the Scheme Manager to deliver a high-quality housing management service to our Tenants in our Extra Care Scheme in Tenterden. 21 Hours per week 2pm – 6pm Tuesday to Friday, 8am - 1pm Saturday Responsibilities * Support the Extra Care Scheme Manager to undertake all aspects of Housing Management for Tenants and Scheme. * To develop and maintain a varied

Your new company Hays Education are currently recruiting for reliable and adaptable primary teachers to work at Primary Schools in Gravesend. These roles are supply cover and will cover a variety of schools across Gravesend. This will entail working day-to-day in different primary schools covering a variety of different year groups, however these can be tailored to the years you feel most comfo table with. In this role you will have the ability to choose when you work as supply work will be given to you based on your availability that you provide to us. Your new role This role can be on a full or part-time basis and will be suited to those who have a passion for teaching across multiple Primary Schools. The schools will be looking for someone with strong and adaptable classroom skills as you will be covering the class for the day; the role is open to ECT's. The successful candidate will have routine day-to-day classroom responsibilities along with working with other teachers in the year to form a collaborative team. If you like the challenge of working in multiple primary sch

Your new company Hays Education are currently recruiting for reliable and adaptable primary teachers to work at Primary Schools in Gravesend. These roles are supply cover and will cover a variety of schools across Gravesend. This will entail working day-to-day in different primary schools covering a variety of different year groups, however these can be tailored to the years you feel most comfo

Hays Education are currently recruiting EYFS, KS1 & KS2 Teachers to work at schools in the Thanet and surrounding areas on a supply basis. Supply teaching offers a flexible working environment with the option to work on either a day-to-day supply or long-term basis, some of which can lead to a permanent job. Hays are currently seeking teachers that hold QTS. You may be experienced or Newly q alified looking to gain experience. You will be working in a number of different schools and must be able to provide them with an outstanding service which is important to the overall running of the schools, their teaching and learning standards. As a supply teacher you will be working through Hays Education who will provide you with a variety of supply primary teacher jobs in Thanet and the surrounding areas. The variety of jobs we offer range from long-term to short term positions and can be for as many days a week as you require. As a supply teacher you will be working with a variety a primary schools across Thanet. The primary teacher roles we offer will require you to have previou

Hays Education are currently recruiting EYFS, KS1 & KS2 Teachers to work at schools in the Thanet and surrounding areas on a supply basis. Supply teaching offers a flexible working environment with the option to work on either a day-to-day supply or long-term basis, some of which can lead to a permanent job. Hays are currently seeking teachers that hold QTS. You may be experienced or Newly q

Are you a passionate and qualified SEN Teacher looking for a new challenge? Do you have experience working with pupils with severe, profound and complex needs, including ASC?If yes, then we have an exciting opportunity for you! Your new company Hays Education are working with an Outstanding SEN school in Sittingbourne, Kent, to recruit a primary SEN Teacher for a full class teacher rol . The school caters for pupils aged 4-18 with a range of special educational needs and disabilities, and provides a supportive and stimulating learning environment. Your new role As a primary SEN Teacher, you will be responsible for planning and delivering engaging and differentiated lessons that meet the individual needs and abilities of your pupils. You will also work closely with other staff members, parents and external agencies to ensure the best outcomes for your pupils.This is a temporary role with the potential to become permanent for the right candidate. The role starts on 19th February 2024 and requires a full-time commitment. What you'll need to succeed - QTS te

Are you a passionate and qualified SEN Teacher looking for a new challenge? Do you have experience working with pupils with severe, profound and complex needs, including ASC?If yes, then we have an exciting opportunity for you! Your new company Hays Education are working with an Outstanding SEN school in Sittingbourne, Kent, to recruit a primary SEN Teacher for a full class teacher rol

Temporary Contracts: MOJ Contractor Escorting From £11.93 per hour inclusive of Holiday Pay. HM Prison Elmley Overview of the Kent positions: As a supplier to the HM Prison Service for the provision of support escorts, Hays is seeking to recruit Prison/Project Escorts similar to the Operational Support Grades (OSGs) role for several Prisons in Kent, including Rochester, Maidstone & Sheppey. Purpose of the Prison Escort/OSG role: As part of the security team you will be responsible for assisting in the safety and security of the establishment where your duties will include escorting visitors, building contractors, gate duties within the prison and outside areas. You will ensure the safety and security of the visitors, staff and prisoners within a Prison establishment, while persons from outside of the prison service are on site. Kent Prisons have an excellent reputation as busy local prisons, which serve all the courts in the South East. They pride themselves in engaging and involving employees working alongside them in the process of change. Prison/Project Escort OS

Temporary Contracts: MOJ Contractor Escorting From £11.93 per hour inclusive of Holiday Pay. HM Prison Elmley Overview of the Kent positions: As a supplier to the HM Prison Service for the provision of support escorts, Hays is seeking to recruit Prison/Project Escorts similar to the Operational Support Grades (OSGs) role for several Prisons in Kent, including Rochester, Maidstone & Sheppey.

SECURITY CONSCIOUS- OPERATIONAL SUPPORT GRADE Security Support role- no previous experience required. Operational Support Grade (OSG) HMP Swaleside on the Isle of Sheppey, Kent: Long-term SHIFT Contracts Shift Rate of £13.77 per hour Overview of the HMP Swaleside and HMP Swaleside positions: As the leading supplier to the HM Prison Service for the provision of support operatives, Hay is seeking to recruit Shift Operational Support Grades (OSGs) Prison Support for HM Prison Swaleside and HMP Elmley on the Isle of Sheppey, Kent. Starts ASAP, immediate starts if you are already Prison Cleared. Long-term temporary positions. Purpose of the OSG role: As part of the security team you will be responsible for assisting in the safety and security of the establishment where your duties will include escorting visitors, building contractors, gate duties within the prison and outside areas. You will ensure the safety and security of the visitors, staff and prisoners within a Prison establishment, while persons from outside of NOMS are on site. You will also ensure that no una

SECURITY CONSCIOUS- OPERATIONAL SUPPORT GRADE Security Support role- no previous experience required. Operational Support Grade (OSG) HMP Swaleside on the Isle of Sheppey, Kent: Long-term SHIFT Contracts Shift Rate of £13.77 per hour Overview of the HMP Swaleside and HMP Swaleside positions: As the leading supplier to the HM Prison Service for the provision of support operatives, Hay

Security Control Room Operative - CCTV Location: Rochester 4 day on 4 day off shift £14 per hour inclusive of Holiday pay. Your new company We are currently recruiting for a Security Control Room Operative to work within a secure environment, located in Rochester. We have recently been awarded this exciting new contract. Your new role You will be in control of the integrated head-end in the CCTV control Room, along with involvement with the security throughout the location. This will be a 4 days on 4 days off shift pattern working between 7am to 7pm. Previous experience with a CCTV control room and security team is required. 4 days on 4 days off. 7am to 7pm worked hours. 1 hour lunch break. £14 per hour inclusive of Holiday pay. Temporary contract. What you need to do now For more information please call Gavin or Jodie on 01622 235688. If you\'re interested in this role, click \'apply now\' to forward an up-to-date copy of your CV, or call us now. If this job isn\'t quite right for you, but you are looking for a new position, please contact us for a confi

Security Control Room Operative - CCTV Location: Rochester 4 day on 4 day off shift £14 per hour inclusive of Holiday pay. Your new company We are currently recruiting for a Security Control Room Operative to work within a secure environment, located in Rochester. We have recently been awarded this exciting new contract. Your new role You will be in control of the integrated head-end

Tenancy Support Officer Sevenoaks Monday - Friday £12.27 per hour Must be able to drive ASAP Purpose of job - Supporting tenants to achieve independence and sustain successful tenancies. Responsibilities * Support vulnerable customers to live independently helping them to find the right home; understand their responsibilities as tenants and sustain their tenancy. This includes: * undertaking assessments and arranging for minor adaptations * providing a resettlement service * advising and supporting clients to maximise their income * supporting clients to seek specialist advice and help where needed. * Help customers to understand their responsibilities as tenants and how to sustain their tenancy. * Achieve positive outcomes for customers by collaborating with key stakeholders and partner agencies. * Achieve positive outcomes in the management of empty homes, arrears and community safety through collaboration with colleagues. * Achieve positive outcomes for a diverse range of vulnerable customers by ensuring their care and support needs are me

Tenancy Support Officer Sevenoaks Monday - Friday £12.27 per hour Must be able to drive ASAP Purpose of job - Supporting tenants to achieve independence and sustain successful tenancies. Responsibilities * Support vulnerable customers to live independently helping them to find the right home; understand their responsibilities as tenants and sustain their tenancy. This includes:

Temporary Contracts: GFSL Contractor Escorting £13.10 per hour inclusive of Holiday Pay. Several Prisons in Kent, including HMP Rochester, HMP Cookham Wood YOI & HMP Maidstone Overview of the Kent positions: As a supplier to the HM Prison Service for the provision of support escorts, Hays is seeking to recruit Prison/Project Escorts similar to the Operational Support Grades (OSGs) role fo several Prisons in Kent, including Rochester, Maidstone & Sheppey. There are several Projects due to start across Kent Prisons, including Rochester Prison. These are varying in duration, but expected to last over 3 months, with a rate of £13.10 per hour, inclusive of holiday pay. They are temporary positions but with the number of projects in the pipeline the positions will continue. £13.10 per hour inclusive of Holiday Pay. The roles are based on 37.5 hours per week Monday - Friday 8am - 5pm for Prison/Project Escort. Purpose of the Prison Escort/OSG role: As part of the security team you will be responsible for assisting in the safety and security of the establishment

Temporary Contracts: GFSL Contractor Escorting £13.10 per hour inclusive of Holiday Pay. Several Prisons in Kent, including HMP Rochester, HMP Cookham Wood YOI & HMP Maidstone Overview of the Kent positions: As a supplier to the HM Prison Service for the provision of support escorts, Hays is seeking to recruit Prison/Project Escorts similar to the Operational Support Grades (OSGs) role fo

Gov Facility Services Ltd- HM Prison Maidstone Ongoing Temporary Contract £13.10 per hour inclusive of Holiday Pay. Location: Maidstone- HMP Maidstone And HMP East Sutton Park- Chart Sutton Overview of the Kent positions: As a supplier to the HM Prison Service for the provision of support escorts, Hays is seeking to recruit Prison/Project Escorts similar to the Operational Support Grades OSGs) role for several Prisons in Kent, including Rochester, Maidstone & Sheppey. There are several Projects due to start across Kent Prisons, including Maidstone. These are varying in duration, with a rate of £13.10 per hour, inclusive of holiday pay. They are temporary positions but with the number of projects in the pipeline the positions will continue long term. The roles are based on 39 hours per week Monday - Friday 8am - 4pm for Prison/Project Escort. Operational Support. Purpose of the Prison Escort/OSG role: As part of the security team you will be responsible for assisting in the safety and security of the establishment where your duties will include escorting visit

Gov Facility Services Ltd- HM Prison Maidstone Ongoing Temporary Contract £13.10 per hour inclusive of Holiday Pay. Location: Maidstone- HMP Maidstone And HMP East Sutton Park- Chart Sutton Overview of the Kent positions: As a supplier to the HM Prison Service for the provision of support escorts, Hays is seeking to recruit Prison/Project Escorts similar to the Operational Support Grades

Head of Maintenance Canterbury, Kent £55,000 to £61,000 per annum Your new company We are currently recruiting for a leading UK institution located in Canterbury, Kent. The company have a number of different local locations with multiple buildings and large grounds on the estate. Your new role The role will see you responsible for the Electrical, Mechanical and Building Fabric along with the Landscape and Grounds Maintenance. Ensure works are carried out for both PPM and reactive works through a dedicated team of trades and operational managers. Some aspects of the role are as follows, please enquire for a full description. * Responsibility for the maintenance of all electrical, mechanical, building and site infrastructure. * Investigate where failures occur from a technical or Health and safety perspective. * Maintaining the PPM system to ensure all statutory PPM is compliant and in line with the CAFM system. * Responsibility for compliance with Procurement and Financial regulations and budgets. Ensure contracts are in place for key service areas. * On

Head of Maintenance Canterbury, Kent £55,000 to £61,000 per annum Your new company We are currently recruiting for a leading UK institution located in Canterbury, Kent. The company have a number of different local locations with multiple buildings and large grounds on the estate. Your new role The role will see you responsible for the Electrical, Mechanical and Building Fabric along

Your new company You will be working for a Kent based local authority ensuring their private sector stock is maintained in a safe, well-managed condition, focusing specifically on damp & mould issues. Working within a small but experienced team supporting the environmental health practitioner & legal department, you will be covering properties across East Kent working in a hybrid capacity, worki g between the office and home. Your new role As maintenance surveyor, your priority will be to assess and ultimately facilitate the removal of damp and mould in housing stock, ensuring that appropriate housing advice is provided to tenants, landlord and agents, as well as being able to survey and assess housing conditions, and where necessary, assist in the taking of enforcement actions. You'll likely spend a couple of days out inspecting properties and then a day from home completing the reports. You'll also be assisting with managing minor building works. Properties are potentially located at a distance from one another, therefore a driving licence and your own vehicle are both essent

Your new company You will be working for a Kent based local authority ensuring their private sector stock is maintained in a safe, well-managed condition, focusing specifically on damp & mould issues. Working within a small but experienced team supporting the environmental health practitioner & legal department, you will be covering properties across East Kent working in a hybrid capacity, worki

We are looking on behalf of a local housing association for a temporary Well-being and Maintenance assistant. This would be a great opportunity for someone with a background in Social Care who is looking for a new venture. We are looking for the right soft skills and personality to join a great team that support potentially vulnerable adults with their housing requirements. Purpose of the ro e To ensure your employer meets their landlord obligations in relation to health and safety and other areas of compliance, repairs, estate services and maintenance within our Older Persons Independent Living accommodation, providing a safe and well-managed living environment for our residents. To undertake in agreement with residents' well-being checks to enable residents to sustain and maintain their homes and remain within their community. Your day will consist of visiting older persons' sites on a weekly basis to conduct resident welfare checks, building inspections, and testing of fire alarms. Ensuring all actions are recorded so that we are complying with their responsibilities as

We are looking on behalf of a local housing association for a temporary Well-being and Maintenance assistant. This would be a great opportunity for someone with a background in Social Care who is looking for a new venture. We are looking for the right soft skills and personality to join a great team that support potentially vulnerable adults with their housing requirements. Purpose of the ro

GEOGRAPHY Teacher Salary: MPS/ UPS dependent on experience (+ potential TLR) £30,000 - £46,525Start: September 2024Location: Tunbridge wells, Kent.Contract: Temporary or Permanent Contracts Available Are you an ambitious, motivated, and excellent Teacher of Geography looking for a career-defining opportunity? We are seeking a passionate Geography Teacher to join a mixed grammar S hool who believe that every child has the potential to be a successful learner, whatever their background, ability, interests or talents. They are committed to demonstrating this belief to our students, ensuring their success. Multiple opportunities for a skilled Geography Teacher are available at a well-regarded secondary school in Kent with a start date of September 2024. Hays Education, a leading provider with exclusive partnerships with secondary schools in North Kent, Maidstone, Tunbridge wells and Ashford, is assisting several schools in enhancing their Geography department. We are actively seeking experienced teachers and Early Career Teachers (ECTs) interested in embarking on a rewa

GEOGRAPHY Teacher Salary: MPS/ UPS dependent on experience (+ potential TLR) £30,000 - £46,525Start: September 2024Location: Tunbridge wells, Kent.Contract: Temporary or Permanent Contracts Available Are you an ambitious, motivated, and excellent Teacher of Geography looking for a career-defining opportunity? We are seeking a passionate Geography Teacher to join a mixed grammar S

Expected duration of contract: 3 month Location: Crawley Driving Licence is essential for this role. Main purpose of the role To carry out all aspects of tenancy management in relation to the Council's hostels and PSL accommodation. Key duties will include letting void hostel rooms, providing tailored support to residents, arrears management, liaising with agencies and other council depart ents as necessary, dealing with all aspects of the day to day management of the hostels, including ending Licence Agreements in consultation with the Housing Options Team and monitoring the performance of any contractors carrying out work at the hostels. Duties of the post * To ensure that all void hostel rooms and PSL properties are processed through the voids system and let to a new tenant as quickly as possible. This will involve; - Property visits and inspections - Identifying and arranging required void works. - Carrying out accompanied viewings - Completing the sign-up documentation for the Licence Agreement. * Set up all new hostel and PSL accounts to meet the purpos

Expected duration of contract: 3 month Location: Crawley Driving Licence is essential for this role. Main purpose of the role To carry out all aspects of tenancy management in relation to the Council's hostels and PSL accommodation. Key duties will include letting void hostel rooms, providing tailored support to residents, arrears management, liaising with agencies and other council depart

Temporary Contracts: MOJ Contractor Escorting From £11.93 per hour inclusive of Holiday Pay. HM Prison Elmley Overview of the Kent positions: As a supplier to the HM Prison Service for the provision of support escorts, Hays is seeking to recruit Prison/Project Escorts similar to the Operational Support Grades (OSGs) role for several Prisons in Kent, including Rochester, Maidstone & Sheppey. Purpose of the Prison Escort/OSG role: As part of the security team you will be responsible for assisting in the safety and security of the establishment where your duties will include escorting visitors, building contractors, gate duties within the prison and outside areas. You will ensure the safety and security of the visitors, staff and prisoners within a Prison establishment, while persons from outside of the prison service are on site. Kent Prisons have an excellent reputation as busy local prisons, which serve all the courts in the South East. They pride themselves in engaging and involving employees working alongside them in the process of change. Prison/Project Escort OS

Temporary Contracts: MOJ Contractor Escorting From £11.93 per hour inclusive of Holiday Pay. HM Prison Elmley Overview of the Kent positions: As a supplier to the HM Prison Service for the provision of support escorts, Hays is seeking to recruit Prison/Project Escorts similar to the Operational Support Grades (OSGs) role for several Prisons in Kent, including Rochester, Maidstone & Sheppey.

Head of Asset & Maintenance Your new company This client is a well established Housing Association and that has been operating for over 45 years. They offer quality, affordable homes for older people in the London Borough of Bromley. Over the course of the lockdown period, like most HA's they were quite restricted in be able to offer a full repairs service, but what it allowed them to do as to assess how they work, what can be done in the office and from what can be done remotely. As a result they offer a hybrid working environment which only requires you to be in the office a couple of days a week, working from home the rest of the time, unless out surveying properties. As part of their strategic growth plans, they are now looking for a maintenance surveyor to work within their property team, working across their portfolio. Your new role As part of the role as Head of Asset & Maintenance, you will be tasked with the following; responsible for pre- / post-inspection and reports for responsive repairs, void works, and cyclical repairs within the relevant area of oper

Head of Asset & Maintenance Your new company This client is a well established Housing Association and that has been operating for over 45 years. They offer quality, affordable homes for older people in the London Borough of Bromley. Over the course of the lockdown period, like most HA's they were quite restricted in be able to offer a full repairs service, but what it allowed them to do

Working with a well-known Housing Association we are recruiting for an interim Neighbourhood Services Manager to cover the Bromley, Swanley and Crowborough areas. This position will start on an interim basis with the option to apply for the permanent positions when the opportunity arises. Location: Based at the Bromley site (cover services in Bromley, Swanley and Crowborough) Hybrid: Work fro home 2-3 days pw, based out on site 2-3 days pw) Driving is essential for this role. Contract: Temp (8-12 weeks), potential to apply for permanent position once in place Rate: £22ph (paye) Experience Required * Demonstrable experience of housing management contracts, tenancy and lease agreements. * A good understanding of Landlord and Tenant legislation and procedure. * A good understanding of welfare benefits, particularly Housing Benefits. * An excellent understanding of occasions that require liaison with Social Services (e.g child protection, domestic violence). * A sound knowledge of Landlord and Tenant legislation and best practice, supported by practical experience. * A

Working with a well-known Housing Association we are recruiting for an interim Neighbourhood Services Manager to cover the Bromley, Swanley and Crowborough areas. This position will start on an interim basis with the option to apply for the permanent positions when the opportunity arises. Location: Based at the Bromley site (cover services in Bromley, Swanley and Crowborough) Hybrid: Work fro

Are you looking for a rewarding job in education that allows you to support and inspire students in their learning journey? We are seeking a reliable and adaptable Teaching Cover Supervisor to join our Hays team and contribute to the seamless continuation of learning in the absence of regular teachers. Hays is one of the market-leading agencies in the education sector in Dartford and Gravesend. W are currently actively recruiting Cover Teachers to assist with a rising demand for supply staff. We offer a wide range of staffing solutions to local secondary schools in North Kent, including day-to-day supply teachers, long-term cover and permanent job opportunities. Our network of partnership schools trust and our market expertise means we have a consistent flow of jobs available all year round. Your new role Cover supervisors play a crucial role in supporting schools during critical periods by offering general teaching assistance when regular staff members are absent. The duration of these roles may vary, and many temporary positions serve as potential pathways to more permanent

Are you looking for a rewarding job in education that allows you to support and inspire students in their learning journey? We are seeking a reliable and adaptable Teaching Cover Supervisor to join our Hays team and contribute to the seamless continuation of learning in the absence of regular teachers. Hays is one of the market-leading agencies in the education sector in Dartford and Gravesend. W