Customer Service Co-Ordinator

West Malling

Temporary to Perm

£27,000 pro rata

Monday- Thursday, 9am - 5:30pm. Fridays 8:30am - 4:30pm



An exciting opportunity has arisen for a Customer Service Co-Ordinator to join my client's well established, reputable team based in Mid Kent, on a temp to perm basis.

The ideal candidate will have solid experience within a Customer Service environment, with key skills suited for this area of work. Looking for an immediate starter for Monday 19th December.

Duties include:

* Answering all calls and emails are ensuring they are responded to within the agreed SLAs
* Responsible for ordering all materials for the department
* Liaising with sub-contractors weekly and following up regarding outstanding payments
* Preparing and sending annual servicing letters all customers
* To schedule all inspections for the Quality Control Manager and Customer Service Manager
* Updating the database regularly in time for weekly Customer Service meetings as well as attend the Customer Service meetings
* To provide secretarial and typing support for the Customer Service Manager or Associate Customer Service Director
* General administrative and secretarial support to the management team as required



The successful candidate will have/ be:

* Excellent verbal and written skills
* A confident communicator both face to face and over the phone
* Meticulous attention to detail
* Able to adhere to tight deadlines
* Able to work well under pressure within a fast-paced environment
* IT literature and comfortable using different computer systems and databases

If you feel that this is the right role for you then apply now! What's stopping you?

Apply online for immediate consideration.

This role is being handled by Samantha Reid, Senior Consultant of Business Support for Pearson Whiffin Recruitment.

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