Customer Service Representative

£20,000 - £25,000 DOE

Monday to Friday 9am - 5:30pm

2 days in the office, 3 days at home after training period

We have an exciting opportunity for a highly motivated and experienced Customer Service Representative to join our client's team based in Maidstone.

Duties include:

* Logging and resolving customer queries onto Salesforce system
* Working to SLA targets to provide timely, accurate responses
* Providing quotations and credits for authorisation and drawing reporting information from the systems as requested
* Ensuring excellent customer service is delivered at all times
* General archiving and office administration tasks

The successful candidate will have / be:

* Positive, conscientious, and reliable
* Resilient in pressured situations
* Calm, confident and polite on the phone
* Confident using MS Office and Salesforce systems
* Excellent attention to detail

Join this hardworking, customer-focused team delivering great service whilst enjoying what they do, contact us now to be considered!

This role is being handled by Christina Pithouse, Recruitment Consultant for Pearson Whiffin Recruitment.

Not quite the right role but still looking?

Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.

Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.

By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!