Client Services Executive £20,000 - £25,000 DOE Monday to Friday 9am - 5:30pm We have an exciting opportunity for a highly motivated and experienced Client Services Executive to join our client's team based in Maidstone. Duties include: * Logging and resolving customer queries onto Salesforce system * Working to SLA targets to provide timely, accurate responses * Providing qu tations and credits for authorisation and drawing reporting information from the systems as requested * Ensuring excellent customer service is delivered at all times * General archiving and office administration tasks The successful candidate will have / be: * Positive, conscientious, and reliable * Resilient in pressured situations * Calm, confident and polite on the phone * Confident using MS Office and Salesforce systems * Excellent attention to detail Join this hardworking, customer-focused team delivering great service whilst enjoying what they do, contact us now to be considered! This role is being handled by Christina Pithouse, Recruitment Consultant for Pear

Client Services Executive £20,000 - £25,000 DOE Monday to Friday 9am - 5:30pm We have an exciting opportunity for a highly motivated and experienced Client Services Executive to join our client's team based in Maidstone. Duties include: * Logging and resolving customer queries onto Salesforce system * Working to SLA targets to provide timely, accurate responses * Providing qu

Complaints Handler £28,000 - £30,000 + perfomance related bonus Mid Kent Great opportunity to develop your career in Customer Relations with this well-respected Financial Services organisation, based in Medway. Duties include: * Handling all formal complaints within a specified business area, following the established complaint handling process, including managing team mailbox o a rota basis. * Ensuring initial complaint acknowledgements are sent within set time limits. * Responsibility for managing and resolving allocated cases within agreed authority, including thorough investigation of complaints by collating information from relevant documentation and departments. * Recommending fair, impartial outcomes for complaints, with regard to business policies, regulations, and guidance. * Delivering an excellent level of customer service at all times, updating customers regularly using phone, email, and post. * Contributing to wider analysis of root causes of complaints and potential adjustments to practice and policy to reduce these. * Maintaining timely,

Complaints Handler £28,000 - £30,000 + perfomance related bonus Mid Kent Great opportunity to develop your career in Customer Relations with this well-respected Financial Services organisation, based in Medway. Duties include: * Handling all formal complaints within a specified business area, following the established complaint handling process, including managing team mailbox o

Customer Service & Sales Co-Ordinator £28,000 We are currently seeking a Customer Service and Sales Co-Ordinator to join our client based in Maidstone. This would be a great opportunity for someone who has experience in a similar role, and is looking to progress within their career. Main Responsibilities: * Managing customer enquiries regarding projects, orders and general enquiries * Dealing with paperwork and issuing quotations, order confirmations, purchase orders etc * Giving internal support and service to customers * Managing any necessary logistics * Communicating via e-mail, in writing and on the phone with customers and providing a great level of service * To establish working relationships The ideal candidate: * Have experience within a similar role * Able to demonstrate good communication and initiative * Confident and enthusiastic * Good computer literacy If this role is something of interest, please APPLY NOW for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a

Customer Service & Sales Co-Ordinator £28,000 We are currently seeking a Customer Service and Sales Co-Ordinator to join our client based in Maidstone. This would be a great opportunity for someone who has experience in a similar role, and is looking to progress within their career. Main Responsibilities: * Managing customer enquiries regarding projects, orders and general enquiries

Customer Service Representative £20,000 - £25,000 DOE Monday to Friday 9am - 5:30pm 2 days in the office, 3 days at home after training period We have an exciting opportunity for a highly motivated and experienced Customer Service Representative to join our client's team based in Maidstone. Duties include: * Logging and resolving customer queries onto Salesforce system * Wor ing to SLA targets to provide timely, accurate responses * Providing quotations and credits for authorisation and drawing reporting information from the systems as requested * Ensuring excellent customer service is delivered at all times * General archiving and office administration tasks The successful candidate will have / be: * Positive, conscientious, and reliable * Resilient in pressured situations * Calm, confident and polite on the phone * Confident using MS Office and Salesforce systems * Excellent attention to detail Join this hardworking, customer-focused team delivering great service whilst enjoying what they do, contact us now to be considered! This ro

Customer Service Representative £20,000 - £25,000 DOE Monday to Friday 9am - 5:30pm 2 days in the office, 3 days at home after training period We have an exciting opportunity for a highly motivated and experienced Customer Service Representative to join our client's team based in Maidstone. Duties include: * Logging and resolving customer queries onto Salesforce system * Wor

We are a friendly GP surgery based in the Maidstone area, looking for a part-time (20 hrs) Care Navigator /Medical Receptionist, to join our team. Our core opening hours are Monday to Friday, 8 am to 6:30 pm. We offer enhanced services on Mondays (6:30 to 8pm) and on Saturdays (9am to 5pm) occasionally with our PCN. Your working hours will be on rota basis which can include AM (8:00 to 1:00 r 8:30 to 1:30) and PM (1.00 to 6:00 or 1:30 to 6:30) shifts at either at our Shepway Branch or Grove Green Branch. You will be required to work on enhanced service hours on a rotational basis (approximately once in 7 weeks) with enhanced pay. Care Navigators/ Medical Receptionists will be responsible for helping to maintain a friendly but effective first-line of patient contact, deal with patient requests appropriately, navigating and sign posting to the right team, follow our systems and protocols and keep the practice presentable and safe and ensure that you maintain confidentiality at all times. Day to day responsibilities include answering patient queries on the phone, triaging, s

We are a friendly GP surgery based in the Maidstone area, looking for a part-time (20 hrs) Care Navigator /Medical Receptionist, to join our team. Our core opening hours are Monday to Friday, 8 am to 6:30 pm. We offer enhanced services on Mondays (6:30 to 8pm) and on Saturdays (9am to 5pm) occasionally with our PCN. Your working hours will be on rota basis which can include AM (8:00 to 1:00

Customer Service Manager Mid Kent c.£40-45k DOE A great opportunity has arisen for an experienced Customer Service Manager to join my client's team, a Logistics company based in Mid Kent. The ideal candidate will come from a Logistics/Distribution background and have experience in managing a fast paced, reactive customer service team. Duties include: * Leading and managing t e Customer Service team; supporting them to ensure they meet company targets and goals * Dealing with complex queries; start to end resolution * Generating new ideas that will strengthen the client relationships * Building and maintaining relationships with new and existing clients * Giving advice to customers and staff on the company products and services The successful candidate will have / be: * Solid experience in a similar role within Logistics/Distribution * Fantastic leadership and team working skills, sharing vision, and inspiring collaboration and positive change * A passion for customer service * Tech savvy with good reporting and analysis skills * Resil

Customer Service Manager Mid Kent c.£40-45k DOE A great opportunity has arisen for an experienced Customer Service Manager to join my client's team, a Logistics company based in Mid Kent. The ideal candidate will come from a Logistics/Distribution background and have experience in managing a fast paced, reactive customer service team. Duties include: * Leading and managing t

Customer Service Advisors - Full time - Maidstone office/hybrid. Induction 11th December 2023 at Agilisys Kent - Invicta House Customer Service Advisor – Maidstone Office/Hybrid Homeworking Agilisys in partnership with Kent County Council £21,620 Full Time (able to work towards £23,420 through key milestones/experience) Are you interested in helping the residents of Kent? Do y u have a passion to make a difference in someone’s life? Do you have the following skills to take on this position? Great listener & empathetic Strong communicator Professional approach Reliable, motivated & organised Problem solving with a view to provide resolutions. Computer literate & ability to operate multiple systems effectively. If you can answer ‘Yes’ to all the above, then we might be a match for you! All employees must provide evidence of their eligibility to work in the UK, before commencing employment, by furnishing copies of the specified documents We have Full-time positions available for an inbound telephony role. Our operating hours are Mo

Customer Service Advisors - Full time - Maidstone office/hybrid. Induction 11th December 2023 at Agilisys Kent - Invicta House Customer Service Advisor – Maidstone Office/Hybrid Homeworking Agilisys in partnership with Kent County Council £21,620 Full Time (able to work towards £23,420 through key milestones/experience) Are you interested in helping the residents of Kent? Do y

We are currently recruiting for a Goods In Co-Ordinator Role. The ideal candidate will have a very good attention to detail, be driven and a good business acumen with experience in freight and logistics. Would suit an individual with strong negotiating skills, confident and ability to quickly build report with internal and external stakeholders. Would suit someone with previous job history in proc rement and supply chain. Duties will include: · Quality checking all goods-in paperwork. · Entering delivery dates from sales acknowledgements · Chasing suppliers for orders with no delivery dates/that are late for delivery. · Liaising with far east suppliers for goods ready dates. · Booking, organising, and liaising with freight forwarders to ensure smooth delivery of goods. · Negotiating with freight forwarders/couriers to agree prices, delivery schedules and delivery details. · Expediting orders where necessary. · Booking collections from suppliers where necessary. · Getting goods in on time for the lowest possible cost. · Working with warehouse team to ensure tha

We are currently recruiting for a Goods In Co-Ordinator Role. The ideal candidate will have a very good attention to detail, be driven and a good business acumen with experience in freight and logistics. Would suit an individual with strong negotiating skills, confident and ability to quickly build report with internal and external stakeholders. Would suit someone with previous job history in proc

Rap Interiors is a successful design and fit out contractor that delivers refurbishment projects throughout London and the South East. This role is based at Rap’s head office in Maidstone, Kent. The Job Role Rap seek an experienced individual to join our team as an office administrator and PA to the Directors for our very busy office in Maidstone, Kent with an attitude to hard work and think

Rap Interiors is a successful design and fit out contractor that delivers refurbishment projects throughout London and the South East. This role is based at Rap’s head office in Maidstone, Kent. The Job Role Rap seek an experienced individual to join our team as an office administrator and PA to the Directors for our very busy office in Maidstone, Kent with an attitude to hard work and think

Customer Service Administrator £22-24,000 Responsibilities: * Efficiently working with internal systems and maintaining accurate records on the databases * Resolving customer queries via phone and email * Processing any amendments, and changing details on the system * Deal with internal and external enquiries * Providing general admin support to the team Ideal Candidate: * Ability and commitment to deliver excellent customer service skills * Strong communication skills, both written and verbal * Competent IT skills, including Word, Excel and Outlook * Ability to work to deadlines and under pressure * Tenacity and drive to resolve customer issues Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all

Customer Service Administrator £22-24,000 Responsibilities: * Efficiently working with internal systems and maintaining accurate records on the databases * Resolving customer queries via phone and email * Processing any amendments, and changing details on the system * Deal with internal and external enquiries * Providing general admin support to the team Ideal Candidate:

Job Title: Client Services Agent Salary: £19 - 22,000 DOE Location: Maidstone, with hybrid working We are working on behalf of a well-established, internationally known digital security company to source an enthusiastic, motivated Client Services Agent to join their busy and friendly team. Based in Maidstone, this role offers set days in the office and the rest of the week working remote y, with full training and support. Duties include: * Following defined procedures and protocols to deliver application data checking and verification services. * Supporting customers through global processes and procedures to complete applications. * Using Zendesk to monitor and action a support ticketing system. * Liaising with business registries for validation information. * Maintaining accurate and up to date information within the intranet to support internal processes and training material being kept up to date. The successful candidate will have: * Fantastic customer service skills and a strong customer-focussed approach. * Excellent attention to detail. * St

Job Title: Client Services Agent Salary: £19 - 22,000 DOE Location: Maidstone, with hybrid working We are working on behalf of a well-established, internationally known digital security company to source an enthusiastic, motivated Client Services Agent to join their busy and friendly team. Based in Maidstone, this role offers set days in the office and the rest of the week working remote

Customer Service and Sales Co-Ordinator £26-28,000 Maidstone Our busy client is currently seeking a Customer Service and Sales Co-Ordinator to join their team. This is a great opportunity for someone with similar experience, and is keen to progress within a role and great company. Responsibilities include: * Managing customer enquiries at all stages * Dealing with any paperwork, including quotations/orders/purchase orders etc * Internal liaison and planning * Resolving customer queries or complaints * Working alongside the sales team to ensure the smooth functioning of accounts * To establish good working relationships with customer and business contacts The ideal candidate: * Be able to work within a team * Be able to work under pressure * Previous experience within a similar role * Strong interpersonal and organisational skills Please apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a

Customer Service and Sales Co-Ordinator £26-28,000 Maidstone Our busy client is currently seeking a Customer Service and Sales Co-Ordinator to join their team. This is a great opportunity for someone with similar experience, and is keen to progress within a role and great company. Responsibilities include: * Managing customer enquiries at all stages * Dealing with any paperwork,

Job Title: Customer Relations Case Specialist Salary: £28 - 30,000 Location: Chatham Great opportunity to develop your career in Customer Relations with this well-respected Financial Services organisation, based in Medway. Duties include: * Handling all formal complaints within a specified business area, following the established complaint handling process, including managing team mailbox on a rota basis. * Ensuring initial complaint acknowledgements are sent within set time limits. * Responsibility for managing and resolving allocated cases within agreed authority, including thorough investigation of complaints by collating information from relevant documentation and departments. * Recommending fair, impartial outcomes for complaints, with regard to business policies, regulations, and guidance. * Delivering an excellent level of customer service at all times, updating customers regularly using phone, email, and post. * Contributing to wider analysis of root causes of complaints and potential adjustments to practice and policy to reduce these. * Maintainin

Job Title: Customer Relations Case Specialist Salary: £28 - 30,000 Location: Chatham Great opportunity to develop your career in Customer Relations with this well-respected Financial Services organisation, based in Medway. Duties include: * Handling all formal complaints within a specified business area, following the established complaint handling process, including managing team

Client Services Executive £20,000 - £25,000 DOE Monday to Friday 9am - 5:30pm We have an exciting opportunity for a highly motivated and experienced Client Services Executive to join our client's team based in Maidstone. Duties include: * Logging and resolving customer queries onto Salesforce system * Working to SLA targets to provide timely, accurate responses * Providing qu tations and credits for authorisation and drawing reporting information from the systems as requested * Ensuring excellent customer service is delivered at all times * General archiving and office administration tasks The successful candidate will have / be: * Positive, conscientious, and reliable * Resilient in pressured situations * Calm, confident and polite on the phone * Confident using MS Office and Salesforce systems * Excellent attention to detail Join this hardworking, customer-focused team delivering great service whilst enjoying what they do, contact us now to be considered! This role is being handled by Christina Pithouse, Recruitment Consultant for Pear

Client Services Executive £20,000 - £25,000 DOE Monday to Friday 9am - 5:30pm We have an exciting opportunity for a highly motivated and experienced Client Services Executive to join our client's team based in Maidstone. Duties include: * Logging and resolving customer queries onto Salesforce system * Working to SLA targets to provide timely, accurate responses * Providing qu

Online Chat Representative (4 days home - 1 day office) Home based - 1 day a week in the office (Maidstone) £25,000 Salary, Plus £3,000 a year Bonus (this is not a sales role) Our client a specialist in high value consumer goods is seeking a Customer Service Representative. Our client prides itself on their ability to deliver exceptional customer service experiences through our dedic ted team of professionals. This role is email based not contact centre! Key Responsibilities: * Answering customer inquiries and resolving issues in a timely and efficient manner. * Providing accurate and up-to-date information to customers regarding products * Maintaining a positive and professional attitude in all customer interactions. * Documenting customer interactions and maintaining accurate records. Qualifications: * Excellent verbal and written communication skills in English. * Previous customer service experience * Strong problem-solving skills and ability to work well under pressure. If applicable, please do apply for Immediate consideration! Huntres

Online Chat Representative (4 days home - 1 day office) Home based - 1 day a week in the office (Maidstone) £25,000 Salary, Plus £3,000 a year Bonus (this is not a sales role) Our client a specialist in high value consumer goods is seeking a Customer Service Representative. Our client prides itself on their ability to deliver exceptional customer service experiences through our dedic

Greek Online Chat Representative (4 days home - 1 day office) Home based - 1 day a week in the office (Maidstone) £25,000 Salary, Plus £3,000 a year Bonus (this is not a sales role) Our client a specialist in high value consumer goods is seeking an Greek Language Customer Service Representative. Our client prides itself on their ability to deliver exceptional customer service experie ces through our dedicated team of professionals. This role is email based not contact centre! Key Responsibilities: * Answering customer inquiries and resolving issues in a timely and efficient manner. * Providing accurate and up-to-date information to customers regarding products * Maintaining a positive and professional attitude in all customer interactions. * Documenting customer interactions and maintaining accurate records. Qualifications: * Fluency in Greek * Excellent verbal and written communication skills in English. * Previous customer service experience * Strong problem-solving skills and ability to work well under pressure. If applicable, please do a

Greek Online Chat Representative (4 days home - 1 day office) Home based - 1 day a week in the office (Maidstone) £25,000 Salary, Plus £3,000 a year Bonus (this is not a sales role) Our client a specialist in high value consumer goods is seeking an Greek Language Customer Service Representative. Our client prides itself on their ability to deliver exceptional customer service experie

Bulgarian Online Chat Representative (4 days home - 1 day office) Home based - 1 day a week in the office (Maidstone) £25,000 Salary, Plus £3,000 a year Bonus (this is not a sales role) Our client a specialist in high value consumer goods is seeking an Bulgarian Language Customer Service Representative. Our client prides itself on their ability to deliver exceptional customer service experiences through our dedicated team of professionals. This role is email based not contact centre! Key Responsibilities: * Answering customer inquiries and resolving issues in a timely and efficient manner. * Providing accurate and up-to-date information to customers regarding products * Maintaining a positive and professional attitude in all customer interactions. * Documenting customer interactions and maintaining accurate records. Qualifications: * Fluency in Bulgarian * Excellent verbal and written communication skills in English. * Previous customer service experience * Strong problem-solving skills and ability to work well under pressure. If applicable,

Bulgarian Online Chat Representative (4 days home - 1 day office) Home based - 1 day a week in the office (Maidstone) £25,000 Salary, Plus £3,000 a year Bonus (this is not a sales role) Our client a specialist in high value consumer goods is seeking an Bulgarian Language Customer Service Representative. Our client prides itself on their ability to deliver exceptional customer service

Hebrew Online Chat Representative (4 days home - 1 day office) Home based - 1 day a week in the office (Maidstone) £24,000 to £25,000 Salary, Plus £3,000 a year Bonus (this is not a sales role) Our client a specialist in high value consumer goods is seeking an Hebrew Language Customer Service Representative. Our client prides itself on their ability to deliver exceptional customer s rvice experiences through our dedicated team of professionals. This role is email based not contact centre! Key Responsibilities: * Answering customer inquiries and resolving issues in a timely and efficient manner. * Providing accurate and up-to-date information to customers regarding products * Maintaining a positive and professional attitude in all customer interactions. * Documenting customer interactions and maintaining accurate records. Qualifications: * Fluency in Hebrew * Excellent verbal and written communication skills in English. * Previous customer service experience * Strong problem-solving skills and ability to work well under pressure. If applicabl

Hebrew Online Chat Representative (4 days home - 1 day office) Home based - 1 day a week in the office (Maidstone) £24,000 to £25,000 Salary, Plus £3,000 a year Bonus (this is not a sales role) Our client a specialist in high value consumer goods is seeking an Hebrew Language Customer Service Representative. Our client prides itself on their ability to deliver exceptional customer s

Arabic Online Chat Representative (4 days home - 1 day office) Home based - 1 day a week in the office (Maidstone) £25,000 Salary, Plus £3,000 a year Bonus (this is not a sales role) Our client a specialist in high value consumer goods is seeking an Arabic Language Customer Service Representative. Our client prides itself on their ability to deliver exceptional customer service exper ences through our dedicated team of professionals. This role is email based not contact centre! Key Responsibilities: * Answering customer inquiries and resolving issues in a timely and efficient manner. * Providing accurate and up-to-date information to customers regarding products * Maintaining a positive and professional attitude in all customer interactions. * Documenting customer interactions and maintaining accurate records. Qualifications: * Fluency in Arabic * Excellent verbal and written communication skills in English. * Previous customer service experience * Strong problem-solving skills and ability to work well under pressure. If applicable, please do

Arabic Online Chat Representative (4 days home - 1 day office) Home based - 1 day a week in the office (Maidstone) £25,000 Salary, Plus £3,000 a year Bonus (this is not a sales role) Our client a specialist in high value consumer goods is seeking an Arabic Language Customer Service Representative. Our client prides itself on their ability to deliver exceptional customer service exper

Team Leader - 12-month FTC £33,000 - £37,000 Medway Our Medway based client is looking to recruit an experienced Team Leader from a call centre environment to join their team. Main responsibilities: * Oversee the performance of the team * Ensuring team compliance with standards * Provide leadership, coaching and support to the team * Effectively develop plans to hit the tea targets * Supporting individuals * Ensuring continuous development of staff * Making complex decisions Candidate requirements: * Experience within a similar role * Advanced decision making * Advanced organisational skills and attention to detail If you have experience in a similar role, please APPLY NOW for immediate consideration ! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or

Team Leader - 12-month FTC £33,000 - £37,000 Medway Our Medway based client is looking to recruit an experienced Team Leader from a call centre environment to join their team. Main responsibilities: * Oversee the performance of the team * Ensuring team compliance with standards * Provide leadership, coaching and support to the team * Effectively develop plans to hit the tea