This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Quality Analyst (Call Centre)
£27,000 - £32,000+ Bonus
Medway (hybrid)
Our client is looking for an experienced Quality analyst from a call centre environment to aid the Quality & Control Manager in spearheading the delivery of top-notch Quality and Performance.
Main responsibilities:
* Conduct call sampling for high-quality standards.
* Analyse data to refine working practices and host informative sessions for team development.
* Identify and suggest training needs.
* Perform quality checks on letters/emails.
Candidate Qualifications:
* Proficiency in assessing, quality checking, or auditing administrative tasks.
* Skills in staff coaching, feedback delivery, and coaching experience.
* Background in a financial services environment.
If you have experience in a similar role, please APPLY NOW for immediate consideration !
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Advertiser: Agency
Reference: MKI25378
Posted on: 2024-08-21 15:37:19
Send me Alert for jobs in:
Customer Service - Maidstone, Kent
Email Address
Lipscomb Cars Ltd
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This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Quality Analyst (Call Centre)
£27,000 - £32,000+ Bonus
Medway (hybrid)
Our client is looking for an experienced Quality analyst from a call centre environment to aid the Quality & Control Manager in spearheading the delivery of top-notch Quality and Performance.
Main responsibilities:
* Conduct call sampling for high-quality standards.
* Analyse data to refine working practices and host informative sessions for team development.
* Identify and suggest training needs.
* Perform quality checks on letters/emails.
Candidate Qualifications:
* Proficiency in assessing, quality checking, or auditing administrative tasks.
* Skills in staff coaching, feedback delivery, and coaching experience.
* Background in a financial services environment.
If you have experience in a similar role, please APPLY NOW for immediate consideration !
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Advertiser: Agency
Reference: MKI25378
Posted on: 2024-08-21 15:37:19
I want to receive the latest job alerts for:
Customer Service jobs in Maidstone, Kent
Lipscomb Cars Ltd
Basic Salary £22,000 OTE in excess of 50,000 per annum
Operations/Scheduling Coordinator
Recruitment Solutions South East Ltd
£30-35000 + hybrid working + benefits
Recruitment Consultant/Account Manager
Recruitment Solutions South East Ltd
£up to 28,000 + bonus = £40-45k OTE
Commercial Sales Representative
Premier Work Support
Up to £30000 per annum + Commission
Recruitment Solutions South East Ltd
£up to 32000 basic + uncapped bonuses = £40-45000 OTE