We are seeking a Tenancy Sustainment Officer responsible for managing Tenancy Sustainment Plans and working with vulnerable Customers who require additional support both from internal services and external partners to help to sustain tenancies. To be successful in this role, you'll need to have excellent communication and customer service skills, as well as lots of compassion. You'll have some k owledge of adult safeguarding and child protection protocols, welfare benefits, and providing support to vulnerable individuals and be able to work in partnership with external agencies such as local authorities, Social Care Services, Mental Health Services and the DWP to get the right help for residents who are struggling to manage their tenancies. The successful candidate will also need a clean driving licence and the use of a car. Your new employer is passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Their vision is to deliver places to live and space to grow for our current and future residents. The

We are seeking a Tenancy Sustainment Officer responsible for managing Tenancy Sustainment Plans and working with vulnerable Customers who require additional support both from internal services and external partners to help to sustain tenancies. To be successful in this role, you'll need to have excellent communication and customer service skills, as well as lots of compassion. You'll have some k

Are you on the lookout for a new role? I've got an opportunity that could be of interest to you. Do you have 1-year experienced working in Social Care and Support or Care staff? Are you passionate about supporting vulnerable adults live their lives to the fullest? If yes, then I have a great opportunity for you! Job ref: Recovery Support Worker Location: Kent and Medway (Support d Living Services) A driving licence is essential. We have multiple opportunities with a great locally based 24hr Supported Care and Housing organisation. They provide a range of care packages to support you to bridge the move from hospitals or residential care home recovery settings to living independently in your own homes. They provide supported living and floating support. As a Recovery Support Worker, you will work in 1 of their Supported Living services and your responsibilities will be: •Administering medication in accordance with the service user's care plan and following our e-mar chart system. •Encouraging and prompting service users to perform domest

Are you on the lookout for a new role? I've got an opportunity that could be of interest to you. Do you have 1-year experienced working in Social Care and Support or Care staff? Are you passionate about supporting vulnerable adults live their lives to the fullest? If yes, then I have a great opportunity for you! Job ref: Recovery Support Worker Location: Kent and Medway (Support

Role: Tenancy Management Officer Location: Croydon Hours: 9am-5pm Monday – Friday Salary: £36, 245pa Contract type: Temporary Your new company To deliver an effective Housing Management and Income Recovery Service for residents living in our older persons and supported housing accommodation, ensuring a high standard of service whilst making sure our residents are adhering to the term of their accommodation agreements. Your new role Areas of responsibility Customer Services * To ensure the delivery of excellent customer service to all residents in our supported and older persons accommodation including a small number of shared owners and other external partners that are using the services. * To be directly responsible for a defined patch, providing an effective housing management service to residents in our Older Persons and Supported Housing stock, managing a range of tenures. This may include Licences, Assured Shorthold, Assured and Starter Tenancies and Shared Ownership leases. Tenancy Management * You will work with the TMA and external referral ag

Role: Tenancy Management Officer Location: Croydon Hours: 9am-5pm Monday – Friday Salary: £36, 245pa Contract type: Temporary Your new company To deliver an effective Housing Management and Income Recovery Service for residents living in our older persons and supported housing accommodation, ensuring a high standard of service whilst making sure our residents are adhering to the term

Working with a passionate housing association that have an exceptional reputation for providing quality homes and excellent community services across Kent. They are highly successful, deliver on their promises, and are committed to Kent and communities and want to do even more. The purpose of this role is to provide first line support, information, and advice to individual residents to enable hem to maximise their incomes, manage debts, budget, access on-line services and help sustain tenancies. To receive, assess and triage referrals as a single point of contact for all Communities team services. Immediate start required Working in Sevenoaks, Swanley and Hybrid (driving licence and access to own vehicle essential) We are looking for an experience housing professional to step into this role and join a well-oiled and friendly team that all share the same passion of providing the best experience for their tenants and customers. Responsibilities * Provide support, information and advice to individual residents to enable them to maximise their incomes, manage debts,

Working with a passionate housing association that have an exceptional reputation for providing quality homes and excellent community services across Kent. They are highly successful, deliver on their promises, and are committed to Kent and communities and want to do even more. The purpose of this role is to provide first line support, information, and advice to individual residents to enable

Your new company Due to expansion of our services, we have an amazing opportunity for a Supported Living registered manager. The service will support individuals with learning disabilities and mental health in the Kent area and neighbouring areas. This role requires someone who is flexible. Monday-Friday ,9am-5pm (flexibility will be required for this role). Your new role To be success ul in this job role you must be able to: • Lead and manage the supported living personal care team to deliver the best possible outcomes over multiple sites • Take the lead on critical issues • Make sure the service is CQC compliant • Adhere to the companies Policies and Procedures • Develop the team to achieve their highest potential • Assist with recruitment • Identify new ideas and working practices, with long-term improvement capability • Celebrate success and bringing a positive mindset to work What you\'ll need to succeed * Minimum of NVQ 5 in Social Care. * As the Registered Manager you will hold the CQC registration for the service. * Previous CQC r

Your new company Due to expansion of our services, we have an amazing opportunity for a Supported Living registered manager. The service will support individuals with learning disabilities and mental health in the Kent area and neighbouring areas. This role requires someone who is flexible. Monday-Friday ,9am-5pm (flexibility will be required for this role). Your new role To be success

Your new company Hays Recruitment are working with a well-known Housing Association to support recruiting for a Welfare Benefits Advisor for a 12-month fixed-term contract. Your main responsibility will be to provide first line support, information, and advice to individual residents to enable them to maximise their incomes, manage debts, budget, access on-line services and help sustain tenancie . You will receive, assess and triage referrals as a single point of contact for all Communities team services. Working with the Communities Team, you will provide a high standard of Welfare Benefits advice to individual residents, to enable them to maximise their incomes and provide support to manage debts, budget, access online services. You will manage a caseload of residents referred for welfare benefits advice and support, ensuring high standards of support planning and positive outcomes to help to sustain tenancies. You will refer and support residents to access external services and promote ways for residents to independently manage their tenant and access welfare support.

Your new company Hays Recruitment are working with a well-known Housing Association to support recruiting for a Welfare Benefits Advisor for a 12-month fixed-term contract. Your main responsibility will be to provide first line support, information, and advice to individual residents to enable them to maximise their incomes, manage debts, budget, access on-line services and help sustain tenancie

Your new organisation Working for a family-owned provider of residential care for looked after children aged between 7 and 18 years in Deal, Kent. All 6 homes provide a homely, welcoming, and comfortable living facility, and work on a one-to-one staff ratio when required and have an emphasis on building positive. Strong, effective, relationships. Your new role Hays are excited to be rec uiting for a manager to become registered for two 2-bedroom children's homes. As a dually registered House Manager, you will ensure that a high-quality service is provided, utilising your business and management skills to manage the work and the team efficiently and effectively and, take sole responsibility for the day-to-day care management, ensuring compliance with relevant legislation and best practice. What you'll need to succeed You will have or be willing to work towards a recognised level 5 professional qualification relevant to working with children, possibly a qualification in management and, at least three years' experience relevant to children's residential care within the

Your new organisation Working for a family-owned provider of residential care for looked after children aged between 7 and 18 years in Deal, Kent. All 6 homes provide a homely, welcoming, and comfortable living facility, and work on a one-to-one staff ratio when required and have an emphasis on building positive. Strong, effective, relationships. Your new role Hays are excited to be rec

Are you an experienced Senior level Registered Manager looking for the next step or an existing Head of Care looking for a new opportunity. Join a fantastic, family friendly, and CQC rated ‘Good' charity that prides itself on enhancing the quality of life for each person that they care for by understanding the things that make them happy. As the Head of Care, you will also be the Registered Ma ager in two locations, the role will involve working with and empowering the two Home Managers to deliver high quality, individualised care. You will supervise, monitor and evaluate the care delivered to residents ensuring legal requirements are met together with ensuring that the high levels. Up to £57,500 30 days annual leave + bank holidays Free life assurance scheme Key Responsibilities •Deliverables and Outcomes •Management and Leadership •Care & Quality Assurance •Training & Development Person specification •Health and Social Care Diploma level 4/ NVQ level 5 or equivalent professional qualification. •Sound knowledge of CQC standards - Demonstrable expe

Are you an experienced Senior level Registered Manager looking for the next step or an existing Head of Care looking for a new opportunity. Join a fantastic, family friendly, and CQC rated ‘Good' charity that prides itself on enhancing the quality of life for each person that they care for by understanding the things that make them happy. As the Head of Care, you will also be the Registered Ma

Compliance & Quality Assurance Specialist We are working with a leading supported housing & assisted living organisation in south east London, who are in need of a Compliance & QA Specialist. Salary is £44-49,000 per annum, dependent upon experience, with a whole host of benefits, some of which are: * Health shield cashback plan, EAP * Nest Pension * Season ticket loan * Holiday al owance of 25 days pa, plus bank holidays, rising to 28 days upon 4 years' service * Day off for birthday or marriage or moving house and mental wellbeing * Bereavement leave, maternity/paternity leave * Flexible working hours * Education grant and study leave * Xmas gift voucher….. and there's more! You will: * Be responsible for auditing all homes, as required, as well as compliance and quality. * Ensure strong strategic relationships with stakeholders & partners; that services are managed effectively and efficiently; and that challenging performance targets are met. * Be responsible for driving a culture of excellence and continuous improvement across all services

Compliance & Quality Assurance Specialist We are working with a leading supported housing & assisted living organisation in south east London, who are in need of a Compliance & QA Specialist. Salary is £44-49,000 per annum, dependent upon experience, with a whole host of benefits, some of which are: * Health shield cashback plan, EAP * Nest Pension * Season ticket loan * Holiday al

Hays are working exclusively with a Kent-based home care company rated ‘Good' by CQC to recruit a new Care Supervisor. The Care Supervisor will support customers to enjoy the best quality of life that they can in the comfort of their own homes. Compassion, good communication and organisational skills together with a calm and caring manner are vital for this important role. Key Responsibility Develop and supervise a team of care workers to provide high quality care that is safe, effective and responsive to each customer's needs and preferences. Support each customer to live their life the way that they choose as far as they are able. Respect customers' choices and promote their dignity and privacy at all times. Duties * Prior to each service commencing, you will carry out with customers an assessment of what the customer needs and what they would like to achieve from their care and support, together with a risk assessment. * Create and agree a written individually tailored plan of care and support that respects the customer's wishes and promotes their dignity and priva

Hays are working exclusively with a Kent-based home care company rated ‘Good' by CQC to recruit a new Care Supervisor. The Care Supervisor will support customers to enjoy the best quality of life that they can in the comfort of their own homes. Compassion, good communication and organisational skills together with a calm and caring manner are vital for this important role. Key Responsibility