Are you free to start a temporary customer service related position starting mid Feb and want to work from home?

We are searching for 2 individuals to complete temporary assignments working as Customer Service Officers: one full time and one part time.

These roles are considered ideal for individuals with some form of incoming call handling experience, exceptional customer service capabilities, a polite, positive an upbeat telephone manner and who can find their way around a laptop!

Hour of work, duration and rate of pay:
Starting mid-February 2025
£12.36 per hour (weekly pay)
1 x 37 hours per week (Monday to Friday)
1 x 20 hours per week (some flexibility possible on days worked)
Duration: much depends on the level of uptake of the scheme, however, it is expected to run for 6 – 8 weeks (with an extension possible if uptake is higher than anticipated).

Job Content:
You will be working for our established client Folkestone & Hythe District Council and providing customer service support relating to their Garden Waste Renewal Scheme.

You will be handling incoming calls from members of the general public wishing to renew their subscription for this service, so dealing with any general enquiries, including handling payments over the telephone etc.

You will be required to attend the Civic Centre on your first day only, where you will receive full training and collect your equipment.

Please note applications are preferred from individuals living in the Folkestone and immediate surrounding areas, ie. Dover, Ashford, Hythe Canterbury for logistics purposes when completing the one days training and collecting equipment.

If you would like to be considered for these lovely positions, then please email an up to date CV.

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