Customer Service Advisor
  Up to £11.44 per hour
  Dover, Kent
  temporary,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Working for a leading business you will be supporting an established department with handling customer complaints.

Working within a small team you will be required to deal with email based complaints against company policies and procedures and regulatory guidelines, ensuring complaints are handled effectively and within set time-frames.

Responsibilities include:

* Liaising with dissatisfied customers directly via email, aiming to provide timely resolution whilst aiming to retain the customer.
* Investigating complaints accordingly.
* Providing empathetic customer service, actively listening to the customer and providing advice
* Logging complaints on the company system
* Sending out customer correspondence

Skills and qualities required:

* Enjoy working with customers.
* To understand customer requirements. responding with professionalism.
* Be able to work under pressure.
* Be calm and focused when handling complaints.
* Resilient
* Excellent communication skills
* Excellent English writing & grammar skills
* Previously worked within customer resolution management would be an advantage

This is a short-term role offering work for 2-4 weeks. Hours are Monday to Friday 0900-1700.



New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: nagforjobs


Advertiser: Agency

Reference: 45919

Posted on: 2024-09-04 09:47:51

Send me Alert for jobs in: 

Administration - Customer Service - Dover, Kent

Email Address

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Customer Service Advisor

  Hays Specialist Recruitment Ltd

  Up to £25000.0 per annum + 25000

  Whitstable, Kent

Customer Service Advisor

  Reed Specialist Recruitment

  £11.44

  Forstal, Tonbridge and Malling, Kent

Customer Services Advisor

  Agilisys ltd

  £22,600 Full Time (rising to £25,500 through achieving key milestones)

  Maidstone, Kent

Customer Service Coordinator

  Hays Specialist Recruitment Ltd

  £25000.0 - £30000.0 per annum + 25000 - 30000

  Kent

Customer Service Planner

  Hays Specialist Recruitment

  Competitive

  Dartford, Kent

Customer Relationship Advisor

  Recruitment Solutions South East Ltd

  £23,000 - £25,000 DOE

  Swanley, Kent

Customer Service Advisor
  Up to £11.44 per hour
  Dover, Kent
  temporary,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Working for a leading business you will be supporting an established department with handling customer complaints.

Working within a small team you will be required to deal with email based complaints against company policies and procedures and regulatory guidelines, ensuring complaints are handled effectively and within set time-frames.

Responsibilities include:

* Liaising with dissatisfied customers directly via email, aiming to provide timely resolution whilst aiming to retain the customer.
* Investigating complaints accordingly.
* Providing empathetic customer service, actively listening to the customer and providing advice
* Logging complaints on the company system
* Sending out customer correspondence

Skills and qualities required:

* Enjoy working with customers.
* To understand customer requirements. responding with professionalism.
* Be able to work under pressure.
* Be calm and focused when handling complaints.
* Resilient
* Excellent communication skills
* Excellent English writing & grammar skills
* Previously worked within customer resolution management would be an advantage

This is a short-term role offering work for 2-4 weeks. Hours are Monday to Friday 0900-1700.



New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: nagforjobs


Advertiser: Agency

Reference: 45919

Posted on: 2024-09-04 09:47:51

I want to receive the latest job alerts for:

Administration and Customer Service jobs in Dover, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Customer Service Advisor

  Hays Specialist Recruitment Ltd

  Up to £25000.0 per annum + 25000

  Whitstable, Kent

Customer Service Advisor

  Reed Specialist Recruitment

  £11.44

  Forstal, Tonbridge and Malling, Kent

Customer Services Advisor

  Agilisys ltd

  £22,600 Full Time (rising to £25,500 through achieving key milestones)

  Maidstone, Kent

Customer Service Coordinator

  Hays Specialist Recruitment Ltd

  £25000.0 - £30000.0 per annum + 25000 - 30000

  Kent

Customer Service Planner

  Hays Specialist Recruitment

  Competitive

  Dartford, Kent

Customer Relationship Advisor

  Recruitment Solutions South East Ltd

  £23,000 - £25,000 DOE

  Swanley, Kent

Not logged in into Jobsinkent.com?


Log in or register here.

   Log in with your Google account



Copyright © 1999 - 2024 JIK SOFTWARE LTD