Customer Experience Manager
  Negotiable
  Maidstone, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Working for a global manufacturing company in the Maidstone area, we are resourcing for a Customer Experience Manager who will hold responsibility for delivering a high-level service experience to customers to achieve the highest customer satisfaction.

You will manage, motivate and develop a multi-functional customer experience team whose duties include business development, order processing and supply chain coordination for the global market, to ensure customer engagement is at the fore (UK and International markets) with high levels of customer and stakeholder engagement and communication



About you

* Minimum 5 years proven experience of managing a successful customer service team
* Demonstrable leadership and motivational skills
* Knowledge of Salesforce or similar CRM system
* Experience of International order processing, shipment and sales along with supply chain experience would be desirable
* Proven management experience in a business development environment preferred
* Reasonable level of commercial or industry experience
* Good organisational skills
* Ability to coach and manage team members
* High attention to detail and strong Excel skills

Benefits

* 25 days holiday plus 8 bank holidays
* Pension
* Free parking

CVs in Word Format to
New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs


Advertiser: Agency

Reference: 45040

Posted on: 2023-12-10 17:38:42

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Customer Experience Manager
  Negotiable
  Maidstone, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Working for a global manufacturing company in the Maidstone area, we are resourcing for a Customer Experience Manager who will hold responsibility for delivering a high-level service experience to customers to achieve the highest customer satisfaction.

You will manage, motivate and develop a multi-functional customer experience team whose duties include business development, order processing and supply chain coordination for the global market, to ensure customer engagement is at the fore (UK and International markets) with high levels of customer and stakeholder engagement and communication



About you

* Minimum 5 years proven experience of managing a successful customer service team
* Demonstrable leadership and motivational skills
* Knowledge of Salesforce or similar CRM system
* Experience of International order processing, shipment and sales along with supply chain experience would be desirable
* Proven management experience in a business development environment preferred
* Reasonable level of commercial or industry experience
* Good organisational skills
* Ability to coach and manage team members
* High attention to detail and strong Excel skills

Benefits

* 25 days holiday plus 8 bank holidays
* Pension
* Free parking

CVs in Word Format to
New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs


Advertiser: Agency

Reference: 45040

Posted on: 2023-12-10 17:38:42

I want to receive the latest job alerts for:

Customer Service jobs in Maidstone, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Customer Success Manager

  Recruitment Solutions South East Ltd

  £45,000 - £50,000

  Swanley, Kent

Customer Service Lead

  Recruitment Solutions South East Ltd

  50,000-60,000

  Tonbridge, Kent

Customer Service Advisor

  Recruitment Solutions South East Ltd

  28,000

  Tonbridge, Kent

AdministrationTeam Leader

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  £30,000 + neg according to experience

  Swanley, Kent

Client Success Executive

  Recruitment Solutions South East Ltd

  24,000-28,000

  Tonbridge, Kent

Mid Kent Enforcement Team Leader

  Maidstone Borough Council

  Grade 8 £31,382 - £34,043 pa

  Maidstone, Kent

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