Training Administration Manager

This role requires an independent, organized, and relationship-building person. As Training Administration Manager, you will be the main point of contact for trainers and the Training Delivery Manager. You will oversee community training and contract management, handle participant communication, manage examinations, track learner progress, ensure timely payment processing, and ensure contract compliance with awarding bodies. Attention to detail, professionalism, and prison vetting are essential.

Person Specification

Highly effective planning and organisational skills, Attention to detail, and accuracy in own work

Able to plan, develop, organise and implement administrative functions to support the organisation's wider aims.

Able to plan and manage own time effectively to prioritise workload and meet deadlines and within budget.

Able to respond positively to changes in workplace environment and responsibilities.

Able to create good, working partnerships with internal and external stakeholders.

Excellent interpersonal, written and verbal communication

Appreciation of the sensitivities of working with offenders with the ability to listen to others and respond appropriately; promptly responds to requests accurately and in a courteous manner

Enthusiastic with a can-do attitude and a real desire to add value, proactive and self-motivated with good time management skills

IT capability - e.g. a good level of competence in Excel, Outlook and Word, and other computer skills

Financially aware - and comfortable with numbers/figures

Awareness of the provisions of the Data Protection Act and be able to apply these with the organization

Maintain high levels of security and safeguarding and confidentiality

Role Responsibilities

* Coordinate and oversee the Training Hub and refer learners to Referral Coordinator and employment and support Coaches. Serve as the main point person for registering and enrolling learners on relevant databases during course durations. Source and order merchandise and obtain competitive quotes, process orders, delivery notes, and invoices; maintain a budget and stock control.
* Timely communication with training partners to ensure all data is accurately reflected in their systems
* Strengthening partnerships with boroughs, branches, recruiters, and job centers with the Referral Coordinator.
* Offering pastoral support to participants who do not meet the criteria for the Employment Support Coaches
* Manage a training calendar to maximise referrals and outcomes
* Manage intern and volunteer schedules effectively.



Benefits



* Holiday - 25 days rising by 1 day a year to a maximum of 30 days
* Aegon pension & Salary exchange - This is simply a new way of paying your regular pension contribution and is designed to save you money.
* You at Work - Access to an exciting variety of retail discounts, and several salary sacrifice schemes including Childcare vouchers, Cycle to work, gym membership etc.
* Death In Service - CGL have a Group Life Assurance Scheme to cover employees. The scheme provides for a lump sum, three times your salary, to be paid tax-free in the event of you dying whilst an employee of CGL. All the cost of the scheme is met by CGL - there is no cost to employees
* Access to the Employee Assistance Programme - Our EAP Provider, CiC, offer an independent, free and confidential advice service. Whether you're after practical advice or emotional support with either work or personal issues, they can offer you expert guidance.
* Wellbeing Hour - All employees can take an hour a week to do something positive for your wellbeing.



Location

Central London and HMP Prisons (London/Surrey) & community training

If this sounds of interest then please apply,

If you have any questions then just reach out.

07935770804

Lewis.triplow@csltd.co.uk

Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.