This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Premier Work Support are recruiting a Customer Service Coordinator to join the friendly team in the Supply Chain Department of a global company based at their Medway Towns site on a permanent basis.
Reporting to the Export Customer Service Team Leader, you will be responsible for sales support of the company's products to Export customers. You will be liaising with Export customers, Internal Departments and Freight Forwarders on a regular basis.
Your duties will include the following:
* Processing customer orders from initiation to releasing to the warehouse for dispatch for the Export market using the company's ERP system
* Sending order confirmations daily
* Systematically following up on Export customer enquiries and quotation requests received
* Liaising with local freight forwarders obtaining quotations for shipping and arranging collection of goods and obtaining proof of deliveries
* Close liaison is necessary with other departments, e.g.: Purchasing, Customer Services, Planning, RSM's, Credit Control, Warehouse & Goods In
* Calling and emailing customers with order status updates
* Managing and dealing with the daily call intake
Qualifications/Experience:
* GCSE in English and Mathematics (or equivalent) is essential
* Previous experience in a similar role within a Supply Chain department in desirable but not essential as full training will be provided
* Excellent Customer Service skills
* Computer Literate with knowledge of Windows operating system
* SAP is advantageous but not essential
Personal Qualities:
* Strong communicator verbally and written
* Pro-active and able to take ownership
* An analytic approach to problem solving
* A good thinker and active listener
* Good time management skills
* Good problem-solving skills
* A dedicated attention to detail
* Self-starter with the ability to quickly learn about new processes.
This is a permanent position working 39 hours per week, 8:30am - 5:00pm, Monday - Thursday and 8:30am - 4:00 on Friday. There is also an opportunity for the role to be hybrid, working two days from home.
Advertiser: Agency
Reference: CHCS01NC
Posted on: 2023-10-06 15:36:38
Send me Alert for jobs in:
Customer Service - Maidstone, Kent
Email Address
KHR - Recruitment Specialists
Up to £28000 per annum + + Benefits
Recruitment Solutions South East Ltd
£30,000 + neg according to experience
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Premier Work Support are recruiting a Customer Service Coordinator to join the friendly team in the Supply Chain Department of a global company based at their Medway Towns site on a permanent basis.
Reporting to the Export Customer Service Team Leader, you will be responsible for sales support of the company's products to Export customers. You will be liaising with Export customers, Internal Departments and Freight Forwarders on a regular basis.
Your duties will include the following:
* Processing customer orders from initiation to releasing to the warehouse for dispatch for the Export market using the company's ERP system
* Sending order confirmations daily
* Systematically following up on Export customer enquiries and quotation requests received
* Liaising with local freight forwarders obtaining quotations for shipping and arranging collection of goods and obtaining proof of deliveries
* Close liaison is necessary with other departments, e.g.: Purchasing, Customer Services, Planning, RSM's, Credit Control, Warehouse & Goods In
* Calling and emailing customers with order status updates
* Managing and dealing with the daily call intake
Qualifications/Experience:
* GCSE in English and Mathematics (or equivalent) is essential
* Previous experience in a similar role within a Supply Chain department in desirable but not essential as full training will be provided
* Excellent Customer Service skills
* Computer Literate with knowledge of Windows operating system
* SAP is advantageous but not essential
Personal Qualities:
* Strong communicator verbally and written
* Pro-active and able to take ownership
* An analytic approach to problem solving
* A good thinker and active listener
* Good time management skills
* Good problem-solving skills
* A dedicated attention to detail
* Self-starter with the ability to quickly learn about new processes.
This is a permanent position working 39 hours per week, 8:30am - 5:00pm, Monday - Thursday and 8:30am - 4:00 on Friday. There is also an opportunity for the role to be hybrid, working two days from home.
Advertiser: Agency
Reference: CHCS01NC
Posted on: 2023-10-06 15:36:38
I want to receive the latest job alerts for:
Customer Service jobs in Maidstone, Kent
KHR - Recruitment Specialists
Up to £28000 per annum + + Benefits
Recruitment Solutions South East Ltd
£30,000 + neg according to experience