Civil Enforcement Officer
Location: Thanet District
Permanent, Full Time posts.
Flexible and part time hours are also available.

What we offer
Starting salary of £22,324.32 to £25,587.72 inlc shift premium, plus market supplement of £240 per month

A rota over a 7-day period, including weekends and bank holidays, between the core hours of 06:00 and 22:00 for full time employees. Each shift is 8 hours including breaks.

Flexible working patterns are also available for zero hour contracts if required.
Access to the Local Government Pension Scheme
Employee Assistance Programme
Cycle to work scheme
Staff discount club

What we ask
-Excellent communication skills to deal effectively with the public, contractors, and Police;
-Ability to listen, empathise, be assertive and deal with enforcement situations tactfully and diplomatically;
-Hardworking and motivated
-Must have adequate numeracy, literacy and computer skills to carry out all duties;
-Willing and able to work outdoors in varying weather conditions in a solo role or as part of a team (protective clothing supplied);
-Ability to work shifts and be flexible. Must be prepared to work outside of normal hours / shift pattern;
- Ability and full clean driving licence to drive a van
-Subject to a Standard DBS check.

A bit more about the role
The Civil Enforcement team helps the District Council meet the demands of the Traffic Management Act 2004. As a Civil Enforcement Officer, you will perform a unique and innovative role, conducting street patrols within designated areas of the district , maintaining the safe and free flow of traffic by patrolling (on foot and / or mobile) controlled parking areas and issuing Penalty Charge Notices to vehicles which are in contravention of the parking restrictions and /or providing drivers with the necessary information in order for them to gain a better understanding of parking by way of a positive message.

TDC are keen to deliver a strict enforcement policy coupled with a positive and courteous service so the role will require you to have excellent communications skills and maintain a polite but assertive approach in order to communicate positively and effectively with the public in an enforcement environment.

An understanding of legislation/regulations relating to the operation and enforcement of both on-street and off-street parking enforcement is desirable but training will be provided, so a good attitude to work and a desire to learn on the job is needed.