An incredible opportunity at Canterbury Christ Church University’s Sport and Active Health department for a Member Services Advisor.
• Help make a difference for our University Students and Staff
• Sell memberships, take bookings and greet members
• Help to facilitate sport sessions and fixtures
• Promote our services and encourage participation
We are looking for outgoing candidates with a passion for sports, fitness and wellbeing. Our vibrant and friendly team promotes creativity, and we want our staff to thrive as we provide a huge range of active health opportunities to our students and staff.

At Christ Church we care about sport, health, and fitness. We have invested in multi-million-pound facilities, including our University Sport Centre with a double sports hall, state of the art spin studio, gym and fitness facilities. Our gym is packed with modern fitness equipment, and we offer a wide range of fitness classes, personal training and an exercise referral service. We also deliver amazing programmes and interventions for physical activity and wellbeing, including an innovative mobile app that tracks steps and rewards with prizes!

We run academic sessions, sports team training sessions and fixtures at polo farm sports centre and the University’s sports centre as well as at Stodmarsh playing fields. All of which require our staff to cover and assist.

The successful candidate will work to a two-week rota. The shift patterns fall between 6:45 am and 10 pm Monday – Friday and 8:45 am and 6 pm weekends.

Incredible Perks

At Canterbury Christ Church University, we offer a huge range of discounts and perks to staff who join our team. Including:
• Free gym membership
• Personal Training opportunities
• Staff are able to purchase a TOTUM (previously NUS Extra) card that offers a range of savings, from Amazon to PrettyLittleThing and Asos to Zizzi’s!
• Development and training opportunities
• Free eye tests through our eye care scheme
• And much more!

The Role

Member Services Advisors are the face of our department and work on the front line with the University’s students, staff and members. You will be actively engaged in the promotion of our services and encourage people to get involved. Our Member Services Advisors greet clients at the Sports Centre reception, provide information through a variety of media channels, sell memberships, take bookings and maintain records.

The Person

We would love to see people with a passion for sport, health and fitness, with good organisational skills and who are naturals at engaging people. You should be confident with IT, including experience with excel, word and power point. Above all, you must be motivated by wanting to make a difference to people’s health and wellbeing, with knowledge of what it takes to deliver positive experiences.

Additional Information

Start date for applications: 23rd February 2023
Closing date for applications: 9th March 2023
Interviews are to be held: tbc

How to apply

To apply online or gain further details about this post please visit our Vacancies page:
www.canterbury.ac.uk

If you require further information regarding the post please feel free to contact Leah Quinn, Office Manager, on 01227 923500 (strictly no agencies, thank you) or via email: leah.quinn@canterbury.ac.uk quoting reference number –

If you require further information regarding the application process, please contact the Recruitment Team at hr.recruitment@canterbury.ac.uk quoting – REQ04031

Please note applications must be made online via the University website; details sent directly via email cannot be considered.

If you are invited for an interview, provided you give us your permission to do so, we may request references for you at that stage (before interview). Please ensure you include contact details of two employment referees in your application, one of which must be your current/ most recent line manager.

An enhanced DBS will be required.
Prior consideration will be given to applicants in the University’s redeployment pool. No agencies, thank you.