Application submitted

Customer Service Team Leader

  • £25,000 - £27,000
  • Maidstone, Kent
  • Recruitment Solutions South East Ltd
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Are you currently managing a small team of customer service agents? Are you looking to join a large, well established business that work within global markets?

Our client is seeking a passionate, hardworking and organised Customer Service Team Leader to manage a small team of customer service advisors. They are a superb business with a supportive management team and excellent processes and procedures.

Main Duties

. Reviewing and monitoring training needs

. Conducting training modules with teams or 1-to-1

. Acting as an escalation point for more complex customer enquiries

. Motivating the team

. Dealing with holiday and sickness

. Handling complaints

. Assisting with recruitment

Monday-Friday

£25,000 - £27,000

Please contact Megan Paterson on 01732 920630 or send your CV to [email protected] for priority consideration.

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By submitting your CV for consideration, you are consenting to its retention for the purpose of securing you work. Any information you provide in response to this advertisement will be subject to the protection of GDPR, our policy for which can be found at our company website

  • Advertiser: Agency
  • Posted on: 19/02/2021 11:54
  • Reference: MP/CSTL