Huntress Group (Maidstone)

Job Title: Customer Experience Specialist Salary: £22-25,000 Location: Tunbridge Wells Responsibilities include: - Dealing with 2nd line support - Call, email and social media monitoring on a fortnightly bases to ensure that the 1st line agents are providing excellent customer service - Assessing how customer journeys can be improved - Dealing with FAQs from customers Li ising with internal stakeholders such as marketing and sales to ensure that the customers experience is positive - Reviewing internal process in order to circulate to the rest of the team What you'll need - Excellent Customer service experience is essential, you must understand what great customer service looks like and be able to provide feedback to others regarding their customer service performance - Problem-Solving skills People Orientated and empathetic Excellent Communication Skills - Innovative and Forward thinking Have a passion for the future of technology - Proficient in the use of MS Office packages Huntress Search Ltd acts as a Recruitment Agency in rel

Job Title: Customer Experience Specialist Salary: £22-25,000 Location: Tunbridge Wells Responsibilities include: - Dealing with 2nd line support - Call, email and social media monitoring on a fortnightly bases to ensure that the 1st line agents are providing excellent customer service - Assessing how customer journeys can be improved - Dealing with FAQs from customers Li

Online Chat Representative - (4 days home - 1 day office) Home based - 1 day a week in the office (Maidstone) £22,000 - £23,000 Salary, £2,000 - £3,000 a year Bonus Our client a specialist in high value consumer goods is seeking a Customer Service Representative (not phones - online chat and email). Our client prides itself on their ability to deliver exceptional customer ser ice experiences through our dedicated team of professionals. This is not a contact centre role! We are seeking a highly motivated and skilled European Language Customer Service Representative to join their team. You will be responsible for providing exceptional customer service to clients through email correspondence and online Chat. Key Responsibilities: * Answering customer inquiries and resolving issues in a timely and efficient manner. * Providing accurate and up-to-date information to customers regarding products * Maintaining a positive and professional attitude in all customer interactions. * Documenting customer interactions and maintaining accurate recor

Online Chat Representative - (4 days home - 1 day office) Home based - 1 day a week in the office (Maidstone) £22,000 - £23,000 Salary, £2,000 - £3,000 a year Bonus Our client a specialist in high value consumer goods is seeking a Customer Service Representative (not phones - online chat and email). Our client prides itself on their ability to deliver exceptional customer ser

European Language Online Chat Representative - (4 days home - 1 day office) Home based - 1 day a week in the office (Maidstone) £22,000 to £23,000 Salary, Plus £2,000 to £3,000 a year Bonus Our client a specialist in high value consumer goods is seeking a European Language Customer Service Representative. Our client prides itself on their ability to deliver exceptional c stomer service experiences through our dedicated team of professionals. This role is email based not contact centre! We are seeking a highly motivated and skilled European Language Customer Service Representative to join their team. The ideal candidate will be fluent in one or more of the following European languages: French, German, Spanish, Italian, Portuguese, Dutch, Swedish, or Finnish, and will possess excellent communication and problem-solving skills. As a European Language Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various email correspondence and online Chat. Key Responsibilities:

European Language Online Chat Representative - (4 days home - 1 day office) Home based - 1 day a week in the office (Maidstone) £22,000 to £23,000 Salary, Plus £2,000 to £3,000 a year Bonus Our client a specialist in high value consumer goods is seeking a European Language Customer Service Representative. Our client prides itself on their ability to deliver exceptional c

German Customer Services Coordinator Salary £25,000 (Temporary to permanent opportunity) My Client, a prestigious market leader has an opportunity for a Customer Services Coordinator to join their busy and dynamic Customer Services team based in Maidstone. To apply for this role it is essential that you are fluent in German, as well as English. * You will have strong Cu tomer Service/Sales Administration experience together with excellent computer skills. Please Apply for Immediate Consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from can

German Customer Services Coordinator Salary £25,000 (Temporary to permanent opportunity) My Client, a prestigious market leader has an opportunity for a Customer Services Coordinator to join their busy and dynamic Customer Services team based in Maidstone. To apply for this role it is essential that you are fluent in German, as well as English. * You will have strong Cu

Operations Administrator Salary: £25-35,000 (DOE) Our client is looking for an Operations Administrator with a good technical knowledge to join their friendly service team. Key Requirements - Experience in a technical industry/working with engineers - Excellent customer service skills - Experience quoting technical works - Excellent communication skills Main Responsibilities: - Scheduling of engineers work via the CRM system - Prepare quotes - Service administration tasks - Deal with incoming calls from customers and engineers, troubleshooting and solving technical issues Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to

Operations Administrator Salary: £25-35,000 (DOE) Our client is looking for an Operations Administrator with a good technical knowledge to join their friendly service team. Key Requirements - Experience in a technical industry/working with engineers - Excellent customer service skills - Experience quoting technical works - Excellent communication skills Main

Operations Administrator Salary - £25-35,000 (DOE) Our client is looking for an Operations Administrator with a good technical knowledge to join their friendly service team. Key Requirements - Experience in a technical industry/working with engineers - Excellent customer service skills - Experience quoting technical works - Excellent communication skills Mai Responsibilities: - Scheduling of engineers work via the CRM system - Prepare quotes - Service administration tasks - Deal with incoming calls from customers and engineers, troubleshooting and solving technical issues Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, t

Operations Administrator Salary - £25-35,000 (DOE) Our client is looking for an Operations Administrator with a good technical knowledge to join their friendly service team. Key Requirements - Experience in a technical industry/working with engineers - Excellent customer service skills - Experience quoting technical works - Excellent communication skills Mai

Engineering Administrator Salary: £25-35,000 (DOE) Our client is looking for an Administrator with a good technical knowledge to join their friendly service team. Key Requirements - Experience in a technical industry/working with engineers - Excellent customer service skills - Experience quoting technical works - Excellent communication skills Main Responsib lities: - Scheduling of engineers work via the CRM system - Prepare quotes - Service administration tasks - Deal with incoming calls from customers and engineers, troubleshooting and solving technical issues Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a f

Engineering Administrator Salary: £25-35,000 (DOE) Our client is looking for an Administrator with a good technical knowledge to join their friendly service team. Key Requirements - Experience in a technical industry/working with engineers - Excellent customer service skills - Experience quoting technical works - Excellent communication skills Main Responsib

Junior Account Coordinator Maidstone (Hybrid) £23,000 + Generous bonus scheme We are seeking a Junior Sales and Account Management Associate to join our clients dynamic team. Responsibilities: * Action any new leads * Develop relationships with any new clients * Assist in managing existing client accounts. * Support the wider sales team Requirements: * Previous exp rience in sales or customer service * Excellent communication and interpersonal skills. * Strong organisational abilities and * Self-motivated * Confidence and a willingness to learn. Take the first step towards a rewarding career in sales and account management. Apply now! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all

Junior Account Coordinator Maidstone (Hybrid) £23,000 + Generous bonus scheme We are seeking a Junior Sales and Account Management Associate to join our clients dynamic team. Responsibilities: * Action any new leads * Develop relationships with any new clients * Assist in managing existing client accounts. * Support the wider sales team Requirements: * Previous exp

Technical Administrator Salary: £25-35,000 (DOE) Our client is looking for an Administrator with a good technical knowledge to join their friendly service team. Key Requirements - Experience in a technical industry/working with engineers - Excellent customer service skills - Experience quoting technical works - Excellent communication skills Main Respon ibilities: - Scheduling of engineers work via the CRM system - Prepare quotes - Service administration tasks - Deal with incoming calls from customers and engineers, troubleshooting and solving technical issues Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow

Technical Administrator Salary: £25-35,000 (DOE) Our client is looking for an Administrator with a good technical knowledge to join their friendly service team. Key Requirements - Experience in a technical industry/working with engineers - Excellent customer service skills - Experience quoting technical works - Excellent communication skills Main Respon

Operations Administrator Salary: £28,000 Location: Sevenoaks Main Duties - Using CRM system to schedule engineers work - Preparing quote for service-related and remedial works - Various admin tasks Requirements - Experience in a customer and engineer facing role - Technical/engineering industry experience - Excellent communication skills - Experience in cheduling workloads and day to day coordination Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Operations Administrator Salary: £28,000 Location: Sevenoaks Main Duties - Using CRM system to schedule engineers work - Preparing quote for service-related and remedial works - Various admin tasks Requirements - Experience in a customer and engineer facing role - Technical/engineering industry experience - Excellent communication skills - Experience in

Logistics Coordinator (1 day in office) - Maidstone £25,500 Looking for a flexible work-from-home opportunity that allows you to provide excellent customer service? We are currently seeking motivated Logistics Coordinator to join our client's team. Responsibilities include: * Answering incoming calls and emails from customers * Providing accurate and timely information about our lients products and services * Resolving customer issues and complaints * Keeping detailed records of customer interactions and transactions Qualifications: Previous logistics experience Excellent communication skills, both written and verbal Ability to multitask Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds an

Logistics Coordinator (1 day in office) - Maidstone £25,500 Looking for a flexible work-from-home opportunity that allows you to provide excellent customer service? We are currently seeking motivated Logistics Coordinator to join our client's team. Responsibilities include: * Answering incoming calls and emails from customers * Providing accurate and timely information about our

Customer Service Representative Salary- £21,000 +5% bonus This is the perfect opportunity for a confidential individual with excellent communication skills (both written and spoken). Experience in customer service/retail/hospitality is desirable. Key responsibilities include: * Working in our clients customer service team taking inbound and outbound calls to their customers. * Speaking with customers to find the best solution. * Updating customer databases to ensure accurate records are kept. * Providing excellent service to customers The benefits: * Competitive holiday entitlement - with one day accrued for each year of service (to max 30 days) plus Bank Holidays * Extensive opportunities for personal and career development * Discounted gym membership Please Apply if applicable ASAP- for Immediate Consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal oppor

Customer Service Representative Salary- £21,000 +5% bonus This is the perfect opportunity for a confidential individual with excellent communication skills (both written and spoken). Experience in customer service/retail/hospitality is desirable. Key responsibilities include: * Working in our clients customer service team taking inbound and outbound calls to their customers. *

Our busy client based in Ashford is keen to on-board a graduate looking for an entry level role within a business where there is great opportunities for progression and development. This role will be working in diverse business areas such as business development, purchasing, sales, quotations and supply chain. Position - Graduate Business Administrator Salary - £26,000 - £28,000 Locat on - Ashford - Rural (please note limited access to public transport, as such driving licence or equivalent is required) Requirements - * Our client is ideally looking for a graduate in business, economics, management etc however are open to other strong academic backgrounds in humanities etc. * Previous administrative experience would be advantageous but is not a requirement as they are providing training for this position. Please APPLY NOW for immediate consideration and further information! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and incl

Our busy client based in Ashford is keen to on-board a graduate looking for an entry level role within a business where there is great opportunities for progression and development. This role will be working in diverse business areas such as business development, purchasing, sales, quotations and supply chain. Position - Graduate Business Administrator Salary - £26,000 - £28,000 Locat

Customer Service Advisor £20,000-£23,000 We are currently seeking a proactive, hardworking individual looking to start their career in finance. This is a great opportunity for someone with office experience, or a graduate. Duties include: * Dealing with queries via face to face, the phone or e-mail * Data entry onto the system * General administration duties * Processing p yments and logging correctly You will have: * Great problem solving skills * Great attention to detail * Ability to think outside the box and use own initiative * Have excellent communication skills Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures

Customer Service Advisor £20,000-£23,000 We are currently seeking a proactive, hardworking individual looking to start their career in finance. This is a great opportunity for someone with office experience, or a graduate. Duties include: * Dealing with queries via face to face, the phone or e-mail * Data entry onto the system * General administration duties * Processing p

Customer Service Advisor £20,000-£23,000 We are currently seeking a proactive, hardworking individual looking to start their career in finance. This is a great opportunity for someone with office experience, or a graduate. Duties include: * Dealing with queries via face to face, the phone or e-mail * Data entry onto the system * General administration duties * Processing p yments and logging correctly You will have: * Great problem solving skills * Great attention to detail * Ability to think outside the box and use own initiative * Have excellent communication skills Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures

Customer Service Advisor £20,000-£23,000 We are currently seeking a proactive, hardworking individual looking to start their career in finance. This is a great opportunity for someone with office experience, or a graduate. Duties include: * Dealing with queries via face to face, the phone or e-mail * Data entry onto the system * General administration duties * Processing p

Customer Service Advisor £20,000-£23,000 We are currently seeking a proactive, hardworking individual looking to start their career in finance. This is a great opportunity for someone with office experience, or a graduate. This is a great opportunity for someone who is available to start immediately. Duties include: * Dealing with queries via face to face, the phone or e-mail Data entry onto the system * General administration duties * Processing payments and logging correctly You will have: * Great problem solving skills * Great attention to detail * Ability to think outside the box and use own initiative * Have excellent communication skills Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organis

Customer Service Advisor £20,000-£23,000 We are currently seeking a proactive, hardworking individual looking to start their career in finance. This is a great opportunity for someone with office experience, or a graduate. This is a great opportunity for someone who is available to start immediately. Duties include: * Dealing with queries via face to face, the phone or e-mail

Customer Service Assistant £20,000-£23,000 We are currently seeking a proactive, hardworking individual looking to start their career in finance. This is a great opportunity for someone with office experience, or a graduate. You MUST be able to drive and own your own vehicle. Duties include: * Dealing with queries via face to face, the phone or e-mail * Data entry onto the system * General administration duties * Processing payments and logging correctly You will have: * Great problem solving skills * Great attention to detail * Ability to think outside the box and use own initiative * Have excellent communication skills Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage a

Customer Service Assistant £20,000-£23,000 We are currently seeking a proactive, hardworking individual looking to start their career in finance. This is a great opportunity for someone with office experience, or a graduate. You MUST be able to drive and own your own vehicle. Duties include: * Dealing with queries via face to face, the phone or e-mail * Data entry onto the

Customer Service & Sales Co-Ordinator £25,000 - £28,000 We are currently seeking a Customer Service and Sales Co-Ordinator to join our client based in Maidstone. This would be a great opportunity for someone who has experience in a similar role, and is looking to progress within their career. Main Responsibilities: * Managing customer enquiries regarding projects, orders and general enquiries * Dealing with paperwork and issuing quotations, order confirmations, purchase orders etc * Giving internal support and service to customers * Managing any necessary logistics * Communicating via e-mail, in writing and on the phone with customers and providing a great level of service * To establish working relationships The ideal candidate: * Have experience within a similar role * Able to demonstrate good communication and initiative * Confident and enthusiastic * Good computer literacy If this role is something of interest, please APPLY NOW for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent rol

Customer Service & Sales Co-Ordinator £25,000 - £28,000 We are currently seeking a Customer Service and Sales Co-Ordinator to join our client based in Maidstone. This would be a great opportunity for someone who has experience in a similar role, and is looking to progress within their career. Main Responsibilities: * Managing customer enquiries regarding projects, orders and general

Events Coordinator, Tonbridge £25,000 Our client is looking to recruit an Events Coordinator to be based in their Tonbridge office. The Events Coordinator will work closely with the Marketing Manager and Marketing Coordinator to provide first class support for their dynamic and creative Marketing & Events team. This person will be responsible for developing, planning, implementing, an overseeing all internal and external events and programmes. EXPERIENCE AND QUALIFICATIONS To be considered, the successful candidate will need to have: * Proven experience working in a similar Events coordination role is essential. * Experience of planning and executing events of all sizes to a high degree of quality and success. * Exceptional interpersonal skills with the ability to build and maintain strong collaborative internal and external working relationships with colleagues and clients. * Strong verbal and written communication skills * Strong organisational skills and ability to manage multiple projects/events * Strong IT skills The candidate must be able to

Events Coordinator, Tonbridge £25,000 Our client is looking to recruit an Events Coordinator to be based in their Tonbridge office. The Events Coordinator will work closely with the Marketing Manager and Marketing Coordinator to provide first class support for their dynamic and creative Marketing & Events team. This person will be responsible for developing, planning, implementing, an

Customer Service Representative - 1 year Fixed Contract. Location- Kings Hill, West Malling. Hours- Mon to Fri, 9am-5pm. (No Weekends) Salary- £23,027. Hybrid is Available. Start ASAP. Our client is looking to recruit a confident and extroverted customer service advisor with strong customer service experience to their team on a temporary contract! Key responsibilities include - * Business to business customer service * Calls and Emails * General administration * Acting as first point of contact for our customers * Creating excellent relationships with customers * Answering enquiries * Providing excellent customer service to existing and new customers * Proactively promote products and services we offer Please Apply now for Immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orie

Customer Service Representative - 1 year Fixed Contract. Location- Kings Hill, West Malling. Hours- Mon to Fri, 9am-5pm. (No Weekends) Salary- £23,027. Hybrid is Available. Start ASAP. Our client is looking to recruit a confident and extroverted customer service advisor with strong customer service experience to their team on a temporary contract! Key responsibilities include