An established and growing specialist insurance provider is seeking a motivated Account Handler Assistant (Trainee) to join their team in Edenbridge.

This is an excellent opportunity for someone looking to build a long-term career within the insurance industry. The company offers a supportive environment, structured training, and clear progression pathways into roles such as underwriting or account handling.
No prior insurance experience is required. This role would suit candidates with customer service or administrative experience, or those with an interest in construction or property.

The Role
The successful candidate will join a busy and collaborative office, providing support to clients throughout their insurance journey.
Working as part of a team, they will play a key role in progressing insurance requirements from initial enquiry through to completion, ensuring a high level of service at every stage.
This is a varied and hands-on role, with full training provided and the opportunity to gain professional qualifications (Cert CII), fully supported by the employer.

Key Responsibilities
Supporting clients, brokers, and colleagues throughout the insurance process
Assisting with new business enquiries and policy progression
Preparing and issuing insurance documentation
Maintaining accurate records and case files
Communicating effectively via phone and email
Attending industry trade shows across the UK on occasion

About the Candidate
The ideal candidate will demonstrate:
Strong written and verbal communication skills
Excellent attention to detail and organisational ability
Confidence working independently and as part of a team
Good IT skills, including Microsoft Office (particularly Excel)
A proactive attitude and willingness to learn

Requirements:
Minimum of 5 GCSEs (or equivalent), including Maths and English (Grade B/6 or above preferred)
This role would suit a confident, personable, and hardworking individual looking to develop within a professional and supportive environment.

Benefits
Structured training programme, including support towards Cert CII qualifications
Clear career progression opportunities
25 days’ holiday plus bank holidays
Contributory pension scheme (4% employer / 4% employee)
Group personal accident cover
Group life insurance
Group income protection

Apply now for immediate consideration.

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