Trainee Household Claims Handler – Bromley | £23,809

Kickstart Your Career with a Leading Insurance Specialist

Are you looking to break into the insurance industry and build a long-term career? Our client, a reputable and growing insurance firm based in Bromley, is offering an excellent opportunity for a Trainee Household Claims Handler to join their supportive and experienced team. No prior experience in claims is required — just a positive attitude and a willingness to learn.

The Opportunity:
This role is perfect for someone who’s eager to develop professionally in a stable and rewarding industry. You’ll receive comprehensive training to manage household/property insurance claims from start to finish. Working closely with experienced claims professionals, you’ll gain hands-on experience in customer communication, case assessment, and claims resolution.

What You’ll Be Doing:
• Learning how to manage property insurance claims (e.g. water damage, fire, theft, storm)
• Speaking with policyholders and guiding them through the claims process
• Supporting the claims team with administration and case updates
• Developing skills in policy interpretation, decision-making, and negotiation
• Gaining exposure to insurers, loss adjusters, and suppliers

Who You Are:
• Eager to learn and start a career in the insurance industry
• A confident communicator with a professional and empathetic approach
• Organised and detail-oriented
• Comfortable using computer systems and managing multiple tasks
• Previous office or customer service experience is helpful but not essential

What’s in It for You:
• Full training and ongoing support from industry professionals
• Opportunity to gain Cert CII qualifications
• Clear development path into a Claims Handler role and beyond
• Office-based position in Bromley with a friendly, driven team
• Join a growing firm where your development and contribution are truly valued

Ready to start your career in insurance?
Apply now and take the first step toward a rewarding future with a company that invests in your growth and success.