Parts Consultant – Franchised Dealership – Canterbury

• Location: Lipscomb Volvo Canterbury
• Salary: £27,000 - £30,000 per annum + benefits
• Contract: Permanent
• Hours: Full Time 8.00 – 5.30 Mon – Friday (Plus Saturday morning rota)
• Contact: Email to tony.hudson@lipscomb.co.uk
• Date Posted: February 2025 Closing Date: Open

Lipscomb Canterbury is a Volvo main Dealer showcasing the latest range of products in our fantastic showroom complex just outside of the city centre on the A28 in Chartham

We have a successful a Parts Department with a position for a Parts Consultant to work in a busy team committed to providing a high level of service to our customers and both our workshop and sales teams, identifying and readying parts for supply.

As a member of the parts team, you will receive excellent manufacturer training and development as part of our ongoing staff development program and be able to work to a high standard of performance with good keyboard and parts interpretation skills preferably gained from a previous franchised motor environment.

We offer excellent working facilities and pride ourselves on a modern facility with access to the latest technology and manufacturer support programmes.

Duties will include:

- Maintain good communication channels with Internal and External customers
- Processing of Vehicle Health Check & trade enquiries/orders/parts pricing information – Identifying and pre-picking of parts
- Checking in and booking parts procedures
- Dealing with Telephone and customer orders

Skills and experience required:

Essential
- Previous motor parts environment
- Accuracy in identifying vehicle components and parts interpretation
- Good communication skills
- Commitment to providing the highest levels of customer care in dealership at all touch points
- Must be a team player, ability to work to set guidelines

Desirable:
- Previous car dealership franchise environment experience

In return we offer excellent career opportunities, manufacturer and in-house training, 20 day’s holiday rising to 25 days long service, company contributory pension scheme, staff and family discount scheme.