Customer Relationship Advisor, Swanley - £23,000 - £25,000 DOE

Are you passionate about customer service? Do you thrive in a fast-paced environment? Are you an expert multitasker who excels at managing multiple clients and building strong relationships? If you answered "yes," we have the perfect opportunity for you!

Why You'll Love This Role: -

As a Customer Relationship Advisor, you'll join a niche and dynamic company within the property industry, where every day brings new challenges and opportunities. You'll be at the heart of operations, ensuring clients receive exceptional service and support.

What You'll Do: -

• Handle Internal Calls - Be the first point of contact for clients, providing friendly and efficient assistance.
• Manage National Accounts - Build and maintain relationships with clients across the country.
• Quality Check Reports - Ensure all reports meet high standards before reaching clients.
• Book Appointments - Coordinate and schedule client appointments seamlessly.
• Data Entry & Administration - Keep records accurate and up-to-date with meticulous attention to detail.

What We're Looking For: -

• Customer Focused - A positive attitude and a passion for helping others.
• Problem Solver - Quick thinker who can resolve issues effectively.
• Multitasker - Juggle various tasks without missing a beat.
• Detail-Oriented - High attention to detail in all your work.
• Methodical - A systematic approach to prioritising and completing tasks.
• Adaptable - Flexibility to switch priorities at a moment's notice.
• Communicator - Strong written and verbal communication skills.
• Team Player & Independent Worker - Thrive both as part of a team and working independently.
• IT Literate

Perks and Benefits: -

• Monday to Friday, 09:00 – 17:30 hrs
• Free Onsite Parking
• Private Healthcare Insurance
• 23 days holiday + Bank Holidays (increasing to 28 days with length of service).
• Excellent training to set you up for success.
• Enjoy the flexibility of hybrid working after probation.

Ready to take the next step in your career? Join my client and make a difference in a role that's as rewarding as it is challenging. Apply now and become a part of an amazing team!

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