The company we're recruiting for are going through a period of expansion and as a result would like Office Angels to recruit a Training & Competence Supervisor to work in their offices based in Ashford, with occasional travel to Tenterden and Whitfield.

The Office Manager would like to recruit someone who is positive and enthusiastic to support their team of 40 across the 3 sites. You'll be providing highly effective coaching and feedback on compliance and soft skills areas to ensure good customer outcomes.

Please find all the details below:

Job Title: Training & Competence Supervisor

Location: Ashford, with occasional travel to Tenterden and Whitfield, therefore your own transport is required

Salary: £30,000 - £35,000

Hybrid: 12 days working from home per year, subject to Manager agreement, ensuring the offices can remain open for customers.

Hours: Monday-Friday, 9am-5pm

Exceptional Benefits:

* A supportive and friendly working environment
* 26 days annual leave plus bank holidays
* Birthday day off in addition to annual leave
* Option to buy/sell 5 days holiday per year
* Health Cash Plan
* Death in Service
* Pension
* Free Parking at all of the offices
* Fortnightly fruit deliveries
* Team lunch provided once a month
* Team social events twice a year

As a Training & Competence Supervisor your responsibilities will include:

* Acquire and maintain knowledge of the products and systems, product licences and T&C Supervision licences as appropriate.
* Conduct T&C checks and reviews in accordance with regulatory requirements, company policies and procedures.
* Provide feedback and coaching in a constructive way to the team member, recording actions and following up as required.
* Provide reports on T&C checks and reviews as required, ensuring any breaches are reported to the T&C Performance Supervisor/Senior Partner immediately.
* Prepare and deliver one-to-one and group training materials on key compliance and regulatory subjects.
* Contributing to investigations of any breaches as required, implementing any post investigation actions and amendments to processes.
* Liaising with the T&C Performance Supervisor on relevant process changes and effectively communicating changes with the team as appropriate.
* Support the partners and leadership team in the preparation for and attendance of the annual AR Review.

You'll be the perfect match for this client if you have:

* Experience and a passion for Training colleagues
* Experience of oversight and audit
* Experience in a regulated environment

Next steps:

If you have the above skills and experience then please apply today - this is such an incredible opportunity where you can really grow your career at this company.

Alternatively if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a £100* voucher of your choice! Terms apply*

Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on 01233 611780 ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant).

We look forward to your application.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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