Service Administrator

£25,000- £27,000 per annum

Woolwich

Monday-Friday 9am-5pm

Permanent- to start ASAP (before Christmas)

100% office based.

Company Fun days- previously the company have done Archery, Segways and hired a boat, 24 hour wellbeing platform, Christmas Lunch, Christmas shut down, Located walking distance to tube station, Restaurants and cafes, 20 days holiday + 8 Bank Holiday, Free Parking



I'm delighted to have teamed up with the owner of this well-established business. This role will work within a small team to coordinate B2B Service work around London and the South East. This team have low turnover and long service with many team members being there for over 10 years. A great opportunity for a candidate with Admin experience who would like to join a warm, welcoming team and wants to learn more skills.



You will be responsible for:

* Managing all calls for the service department
* Scheduling services for customers and sending booking confirmations.
* Pulling Reports from the CRM system
* Making outbound calls to customers to arrange services.
* Ordering parts required for jobs
* Dealing with queries and always providing excellent customer service
* Maintaining and updating booking system with all service details
* Gathering compliance documents (Health and Safety/ Risk Assessments)
* Managing the inbox

Experience required:

* CRM knowledge and great at computer systems
* Experience in the service industry
* A great can-do attitude
* Friendly and professional telephone manner



If you are keen to be considered for this role, please apply today. This company are interviewing immediately with a start date before Christmas.

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