This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Exciting opportunity for a Customer Experience Officer in the medical sector on a work from home basis. The role requires ad hoc travel to Deal, Kent. This role is a four month temp role, starting Dec 2023.
You will be expected travel to Sites at Ashford, Canterbury, Margate on a small number of occasions. Training is usually undertaken at our Head Office site at Betteshanger.
You will be responsible for the seamless running of all appointments and bookings. As a Customer Experience Officer you will also be responsible for maintaining accurate records for service user's files and updating the booking systems. Having a sympathetic and professional approach is essential. Communicating with customers, staff, consultants and patients is a natural part of your day.
Duties
* To manage and book in all new appointments and ensure all data is entered onto the database accurately and in a timely manner
* Plan and manage all administration of outpatient clinics
* Follow up with new enquiries and book appointments
* Process referrals in a timely manner
* Ensure all testing and investigations are carried out prior to referral in accordance with contracts
* Liaise with consultants, service users and health care professionals regarding the number or inpatients/outpatients
* Attend in-house training and attend meetings when required
* Admin duties such as sending appointment letters, emails etc
* To process a high volume of telephone calls/emails and relay that information to the correct department
This role pays £11.70ph and is a 37.5hr week. This will be on a shift pattern 7:30 -3:30 of 8-4 and 9-5, Monday to Friday.
Interviews to be held on 15/11/23 on site.
Benefits of joining our Temps team:
* Weekly pay on a Friday - smooth payment process
* Working with committed and highly experienced recruitment consultant
CVs in Word Format to p.trustam@newappointmentsgroup.co.uk New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs
Advertiser: Agency
Reference: 44983
Posted on: 2023-12-17 14:16:42
Send me Alert for jobs in:
Administration - Deal, Kent
Email Address
Canterbury Christ Church University
£28,381 – £30,805 per annum
Recruitment Solutions South East Ltd
£32,000 - £35,000 + Benefits
Recruitment Solutions South East Ltd
£26,000 - £30,000
Mid Kent Enforcement Team Leader
Maidstone Borough Council
Grade 8 £31,382 - £34,043 pa
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Exciting opportunity for a Customer Experience Officer in the medical sector on a work from home basis. The role requires ad hoc travel to Deal, Kent. This role is a four month temp role, starting Dec 2023.
You will be expected travel to Sites at Ashford, Canterbury, Margate on a small number of occasions. Training is usually undertaken at our Head Office site at Betteshanger.
You will be responsible for the seamless running of all appointments and bookings. As a Customer Experience Officer you will also be responsible for maintaining accurate records for service user's files and updating the booking systems. Having a sympathetic and professional approach is essential. Communicating with customers, staff, consultants and patients is a natural part of your day.
Duties
* To manage and book in all new appointments and ensure all data is entered onto the database accurately and in a timely manner
* Plan and manage all administration of outpatient clinics
* Follow up with new enquiries and book appointments
* Process referrals in a timely manner
* Ensure all testing and investigations are carried out prior to referral in accordance with contracts
* Liaise with consultants, service users and health care professionals regarding the number or inpatients/outpatients
* Attend in-house training and attend meetings when required
* Admin duties such as sending appointment letters, emails etc
* To process a high volume of telephone calls/emails and relay that information to the correct department
This role pays £11.70ph and is a 37.5hr week. This will be on a shift pattern 7:30 -3:30 of 8-4 and 9-5, Monday to Friday.
Interviews to be held on 15/11/23 on site.
Benefits of joining our Temps team:
* Weekly pay on a Friday - smooth payment process
* Working with committed and highly experienced recruitment consultant
CVs in Word Format to p.trustam@newappointmentsgroup.co.uk New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs
Advertiser: Agency
Reference: 44983
Posted on: 2023-12-17 14:16:42
I want to receive the latest job alerts for:
Administration jobs in Deal, Kent
Canterbury Christ Church University
£28,381 – £30,805 per annum
Recruitment Solutions South East Ltd
£32,000 - £35,000 + Benefits
Recruitment Solutions South East Ltd
£26,000 - £30,000
Mid Kent Enforcement Team Leader
Maidstone Borough Council
Grade 8 £31,382 - £34,043 pa