This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Administrator - Helpdesk
Maidstone - good commute by P/transport
£19k - £20k
Mon- Fri - 8.30- 5pm - 1 hour for lunch
Work from home on Wednesdays
A fantastic opportunity for a Helpdesk Administrator has opened for a self-motivated and methodical individual looking to join a well-established company!
The ideal candidate will have previous experience of working within a busy administration role with strong customer services skills or indeed a helpdesk environment!
If this sounds like you, then please do continue readingâ¦
Duties include:
* Schedule and log support tickets from various inbound sources to support the Team of Engineers
* Liaising with customers on data requirements
* Managing the ticket queue and updating and reporting to the line managers
* Manage incoming email and telephone customer enquiries
* Making appointments, diarising scheduled tickets
* Logging hardware and software serial numbers and information
* Providing teams with correct and relevant information to complete their jobs
* Liaising with new and existing customers to organise any work and update them on any changes to the work
* Various other ad-hoc duties as required
The right candidate will have/ be:
* Previous experience of working in a busy administration and customer services role, they will train on the Helpdesk side If required
* Computer literate and MS Office confident
* Strong relationship skills with customers over the phone
* Excellent telephone manner
* The ability to manage your own workload and prioritise a demanding workload
* Strong communication skills
This really is a great opportunity for an enthusiastic Administrator looking for a new challenge in a busy role!
If this sounds like the right job for you and you match all the requirements above, then please apply online now!
This role is being handled by Lisa Belcher, Lisa@pearsonwhiffin.co.uk Business Support Consultant for Pearson Whiffin Recruitment
Not quite the right role but still looking?
Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.
Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.
By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Advertiser: Agency
Reference: BS/helpdesk
Posted on: 2024-03-06 14:47:28
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Administration - Maidstone, Kent
Email Address
Recruitment Solutions South East Ltd
£30,000 + neg according to experience
Recruitment Solutions South East Ltd
£26,000 - £30,000
Recruitment Solutions South East Ltd
£35,000 - £45,000
Recruitment Solutions South East Ltd
£32,000 - £35,000 + Benefits
KHR - Recruitment Specialists
Up to £28000 per annum + + Benefits
Premier Work Support
Up to £13.17 per hour + PLUS holiday accrual
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Administrator - Helpdesk
Maidstone - good commute by P/transport
£19k - £20k
Mon- Fri - 8.30- 5pm - 1 hour for lunch
Work from home on Wednesdays
A fantastic opportunity for a Helpdesk Administrator has opened for a self-motivated and methodical individual looking to join a well-established company!
The ideal candidate will have previous experience of working within a busy administration role with strong customer services skills or indeed a helpdesk environment!
If this sounds like you, then please do continue readingâ¦
Duties include:
* Schedule and log support tickets from various inbound sources to support the Team of Engineers
* Liaising with customers on data requirements
* Managing the ticket queue and updating and reporting to the line managers
* Manage incoming email and telephone customer enquiries
* Making appointments, diarising scheduled tickets
* Logging hardware and software serial numbers and information
* Providing teams with correct and relevant information to complete their jobs
* Liaising with new and existing customers to organise any work and update them on any changes to the work
* Various other ad-hoc duties as required
The right candidate will have/ be:
* Previous experience of working in a busy administration and customer services role, they will train on the Helpdesk side If required
* Computer literate and MS Office confident
* Strong relationship skills with customers over the phone
* Excellent telephone manner
* The ability to manage your own workload and prioritise a demanding workload
* Strong communication skills
This really is a great opportunity for an enthusiastic Administrator looking for a new challenge in a busy role!
If this sounds like the right job for you and you match all the requirements above, then please apply online now!
This role is being handled by Lisa Belcher, Lisa@pearsonwhiffin.co.uk Business Support Consultant for Pearson Whiffin Recruitment
Not quite the right role but still looking?
Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.
Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.
By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Advertiser: Agency
Reference: BS/helpdesk
Posted on: 2024-03-06 14:47:28
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Administration jobs in Maidstone, Kent
Recruitment Solutions South East Ltd
£30,000 + neg according to experience
Recruitment Solutions South East Ltd
£26,000 - £30,000
Recruitment Solutions South East Ltd
£35,000 - £45,000
Recruitment Solutions South East Ltd
£32,000 - £35,000 + Benefits
KHR - Recruitment Specialists
Up to £28000 per annum + + Benefits
Premier Work Support
Up to £13.17 per hour + PLUS holiday accrual