CRM Consultant
Central London
Up to £35,000 + 10% bonus
Full-Time Permanent

Our Client is seeking a CRM Consultant to join them in their Central London office.
This is a great opportunity to join a fast-paced company and provide a world leading service.

The CRM Consultant will be expected to bring to the team a good knowledge of marketing and B2C CRM fundamentals, and to quickly become a mobile CRM expert, growing and sharing their knowledge with the team.
Key Responsibilities:
• Support the delivery of multiple client projects
• Setting up or reviewing campaign mechanics across a range of CRM platforms
• Implementing and testing push notifications, in-app messaging, inbox messages, browser push and email (amongst others!)
• Conducting industry benchmarks and competitor analysis
• Pulling data extracts from CRM platforms, analysing, correlating and refreshing reports
• Advising clients on the technical specification required to support CRM campaigns & journeys
• Assisting with testing of CRM implementations & messaging within client apps
• Liaising with client and CRM provider’s technical teams
• Writing creative briefs, liaising with creative teams (coordinators, designers, copywriters, translators)

Experience/ Requirements:
• Previous experience in a B2C CRM position
• Experience managing push notifications and / or email campaigns
• Strong interest in data analytics, and experience reviewing data, inferring results and drawing accurate & statistically sound conclusions.
• Very strong communication skills
• Perfect spoken and written English
• Ability to focus on a task and get it done quickly with a high attention to detail
• Ability to prioritise and organise your work to meet tight deadlines
• Great work ethic and a desire to learn and progress
• Knowledge of HTML for emails
• Knowledge of Web-HTML, to be used for in-app messages
• Experience working with mobile apps
• Statistical modelling experience
• Experience with project management
• The ability to write to an excellent level in a second language

Some of the benefits offered:
• Training budget (£500/year)
• Team building (every Quarter)
• Company party (Twice a year)
• Private Healthcare

Disclaimer: Due to the high amount of interest that we receive for each of our roles, unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants within 14 days then unfortunately you have not been shortlisted for this role.