Customer Service Manager

  • £40000 - £50000 per annum
  • Canterbury, Kent
  • Huntress

Customer Service Manager - Canterbury - £40 - 50k

A successful manufacturing organisation based in Canterbury is currently recruiting a Customer Service Manager.

Main responsibilities:

* Managing a team of staff and providing direction and training

* Implementing changes to processes, procedures and systems

* Managing customer service levels and ensuring targets are met

* Supporting internal and external teams

* Ensuring all accounts are managed efficiently and effectively

Requirements:

* Excellent staff management skills with the ability to motivate, develop and up-skill a team

* Proven experience managing teams and delivering targets

* Excellent communication and organisational skills

* Ability to provide excellent customer service

* Excellent IT skills

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

  • Advertiser: Agency
  • Reference: EM152