IT Senior Engineer / 3rd Line
Rochester
Salary circa £28k to £35k DOE

An IT Senior Engineer / 3rd Line Engineer is required by a growing technical company based in Rochester

Full driving license is essential. Must be comfortable in a customer facing environment. The successful candidate will have senior level support experience and should be capable of providing tier 3 support on both help desk and projects as necessary.

Responsibilities:

Providing IT Troubleshooting via Telephone and remote support software
3rd line Escalation from 1st and 2nd line support engineers
To provide some onsite solution implementation
Support on WAN, LAN and remote access networks
Physical and virtual Windows servers, Exchange, O365, Hyper V, VMWare
Skills & Experience...

High level of technical experience gained in a hands-on role
Knowledge of servers and storage, virtualized environments and Cloud technologies
Exceptional communication skills
Server Support, Desktop Support, Operating system and technical Troubleshooting
Windows Server 2008, 2012, 2016
Networking protocols TCP/IP, DNS, DHCP, VLAN

Desirable Requirements:

MSP background

The salary for this position depending on skills and experience offering a good range of benefits in a team orientated working environment.

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.