Overview: My client is seeking a highly motivated and customer-oriented individual to join their team as a Customer Service Representative. You will be an integral part of the Customer Service Team, delivering high quality service to clients, brokers, internal colleagues, and other industry professionals seeking to progress the structural warranty process. You will have excellent telephone and communication skills, have great attention to detail and be very well organised. You will be a strategic thinker, focused with the ability to apply on the job training and technical knowledge to your caseload to meet the requirements of the structural warranty process. Main Duties: • Liaising with customers and brokers and site-based auditing team to assist in the progression of the inspection and defect management process during the construction phase right through to completion. • Product changes and adjustments. • Producing insurance documentation. • Initial reporting of claims (not claims handling) • Complaint file preparation Training: My client is commit

Overview: My client is seeking a highly motivated and customer-oriented individual to join their team as a Customer Service Representative. You will be an integral part of the Customer Service Team, delivering high quality service to clients, brokers, internal colleagues, and other industry professionals seeking to progress the structural warranty process. You will have excellent telephone and

Overview: My client is seeking a highly motivated and customer-oriented individual to join their team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving any inquiries or issues they may have. This is a great opportunity to join a dynamic and growing company in the Edenbri ge area. The role: As a Customer Service Assistant (Trainee), you will join our operation based in their Edenbridge Office. My client underwrites new home warranty on developments ranging from single houses to £100M multiunit sites throughout the UK. This role is to support our self-build, home improvement, renovation and conversion client sales and support enquires. Experience/qualifications: 5 GCSEs or equivalent with strong results (Grade B or above) in Maths and English An ability to work independently to deadlines and to support other members of their team to achieve common goals. Excellent written and verbal skills Computer literate, with strong working knowledge of Microso

Overview: My client is seeking a highly motivated and customer-oriented individual to join their team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving any inquiries or issues they may have. This is a great opportunity to join a dynamic and growing company in the Edenbri