Northfleet Monday to Friday 8.30am-5.30pm Key Responsibilities * Support and service to customers on a daily basis as their primary point of contact. * Managing the inbox, process orders, create quotes, resolve queries. * Completing sales enquiries correctly, efficiently & personally ensuring that the customer is always communicated with and satisfied. * Following-up quotation . * You will support the account manager * You will be required to collate data on customers prior to visits and summarise the call reports after visits, entering notes. * Liaising with suppliers and sourcing products as required. * Supporting the other team members Skills and Experience * Experience in sales or customer service-based role. * Experience in order processing at speed whilst maintaining high-level of attention to detail. * Collaborative team worker. * Excellent communication skills and good organisational skills. * Ability to work under pressure, remain calm and hit deadlines. apply today to louise.theobald@csltd.org.uk Connect2Staff/Connect2Ke

Northfleet Monday to Friday 8.30am-5.30pm Key Responsibilities * Support and service to customers on a daily basis as their primary point of contact. * Managing the inbox, process orders, create quotes, resolve queries. * Completing sales enquiries correctly, efficiently & personally ensuring that the customer is always communicated with and satisfied. * Following-up quotation

Are you an excellent problem solver with great communication skills? Are you passionate about helping customers resolve their issues? If so, we have an exciting opportunity for you! We are currently looking for a Customer Resolutions Officer to join a fantastic Housing Association for an initial 3-month contract. This role is working as part of a small team to deliver the customer resolution s rvice. The customer resolution officer will be responsible for investigating and responding to customer feedback and resolving complaints. The customer resolution officer will have the opportunity to make a genuine difference to our customers' experience. * Actively listening to customers' concerns and complaints * Providing prompt and accurate resolutions to customer issues * Documenting all customer interactions and keeping accurate records * Collaborating with other departments to resolve complex customer problems. * Identifying trends and patterns in customer complaints and suggesting improvement strategies * Maintaining a positive and professional attitude at all times

Are you an excellent problem solver with great communication skills? Are you passionate about helping customers resolve their issues? If so, we have an exciting opportunity for you! We are currently looking for a Customer Resolutions Officer to join a fantastic Housing Association for an initial 3-month contract. This role is working as part of a small team to deliver the customer resolution s

Your New Company A specialist contractor, well-established and highly successful, has seen a considerable increase in workload. Your new role The Administrator role will see the successful candidate, answering emails, checking job portals for work and status, updating job spreadsheets, obtaining certificates from operatives, saving them and uploading them to the portal, chasing outstanding ertificates from operatives, checking that repair/maintenance work has been completed, ensuring parts are ordered and available for operatives, updating clients on status of works and working directly with end-user residents. What You'll Need To Succeed 2 years' experience working in a similar position, experience working in a construction or engineering setting, able to work at a fast-pace and manage multiple stakeholders, able to demonstrate strong communication skills and able to demonstrate strong organisational skills. What You'll Get In Return A competitive salary, a tight-knit, supportive team and a challenging and varied role. The company is doing well, making progress ye

Your New Company A specialist contractor, well-established and highly successful, has seen a considerable increase in workload. Your new role The Administrator role will see the successful candidate, answering emails, checking job portals for work and status, updating job spreadsheets, obtaining certificates from operatives, saving them and uploading them to the portal, chasing outstanding

Customer Service Administrator Kings Hill Temporary Monday to Friday 9am-5pm Great opportunity to join a well established client in Kings Hill Duties Assist in the administration of customers changing contracts, and on-boarding new customers Answering a variety of queries from customers via email or telephone. Run monthly billing reports to validate and ensure th t these reports are completed on time, and are saved into the relevant areas. Support the administration of financial systems relating to expenditure and income, e.g. processing invoices and monitoring expenditure. Validate invoices from suppliers. Establish and maintain good working relationships with internal colleagues, managers and staff and external customers, clients and suppliers, through e-mail, telephone, offering advice and information. What we need from you Previous admin/customer service experience Attention to detail Good numeracy and IT skills, including Excel and Word Able to work on own initiative or part of a team To apply email your cv

Customer Service Administrator Kings Hill Temporary Monday to Friday 9am-5pm Great opportunity to join a well established client in Kings Hill Duties Assist in the administration of customers changing contracts, and on-boarding new customers Answering a variety of queries from customers via email or telephone. Run monthly billing reports to validate and ensure th

Your new company Our client is a major player in their field and, due to continued growth, they are looking to expand their customer service team. Your new role Working as part of a team, you'll be responsible for high volumes of calls liaising with clients, subcontractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will e sure contractual Service Level Agreements are met and customers have a clear understanding of proposed timescales. You will excel at dealing with residents as part of the back-office, using a range of communication methods, including telephony and email.Using a bespoke system, you'll actively schedule available operatives and subcontractors for jobs, discuss complex repairs, liaise with customers and those who have suffered service failure, where your role is to instil customers' confidence. What you'll need to succeed * Proven experience of scheduling/planning disrepairs, Voids or complex works. * Competent in communicating with direct operatives, subcontractors and residents. *

Your new company Our client is a major player in their field and, due to continued growth, they are looking to expand their customer service team. Your new role Working as part of a team, you'll be responsible for high volumes of calls liaising with clients, subcontractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will e

Your new company A fantastic and unique opportunity is available for a driven and ambitious Claims Handler/Sales Executive to work for a reputable and fast-growing leading insurance organisation in greater London to work in their Financial and Legal services department with a portfolio of insurers. This opportunity is ideal for those wanting to progress their career with great financial prospect . You won't need to have financial or legal services experience, some of their best performers have no product knowledge! The business want a sales mentality, with the passion and drive to get results. Your new role Your new role will be to manage 30+ outbound calls per day (no cold calling!), managing your own portfolio of opportunities, maintaining a high level of client care and ensuring the right outcome for each call. Maintaining all KPIs and SLAs, using technical legal knowledge that you will be trained on to continually progress your portfolio of opportunities. Building strong relationships with insurers to swiftly progress your customer to the right outcome. You will maintain pe

Your new company A fantastic and unique opportunity is available for a driven and ambitious Claims Handler/Sales Executive to work for a reputable and fast-growing leading insurance organisation in greater London to work in their Financial and Legal services department with a portfolio of insurers. This opportunity is ideal for those wanting to progress their career with great financial prospect

Your new company A fantastic new role working as a Technical Services Coordinator within a manufacturing food and business company based in Kingston. The company has a mission to protect both the well-being of people and the planet whilst having customers in over 40 countries across the world. Offering hybrid working, parking on site, and a salary between £29,000 - £35,000, the company is look ng for someone with great customer service and passionate about the industry. Your new role Within your new role, you will be responsible for handling customer queries over the telephone and email, whilst logging complaints into their database, and logging any updates. You will also coordinate product recalls/withdrawals whilst ensuring any supplier certifications are up-to-date. Your performance should be maintained in line with the companies' values and should ensure that, whilst handling day to day tasks, KPIs are met. What you'll need to succeed To be successful in the role, you will have excellent communication skills with the ability to build and maintain relationships whilst wor

Your new company A fantastic new role working as a Technical Services Coordinator within a manufacturing food and business company based in Kingston. The company has a mission to protect both the well-being of people and the planet whilst having customers in over 40 countries across the world. Offering hybrid working, parking on site, and a salary between £29,000 - £35,000, the company is look

Do you have a Customer Service background? Kings hill £25k per annum Monday to Friday 9am-5pm Office Based Duties As our Customer Relations Officer you will Update databases and maintain excel spreadsheets If no contact with customer from the initial phone call; diarise follow ups and ensure that this is followed up to completion and enters the agreed escal tion process where needed. To respond to enquiries from customers, in a professional, timely and efficient manner Where our client does not hold current contact details, you will then need to research the organisation to find these contact details, For customers who have outstanding fees / invoices, to request these payments are made and to provide payment methods available setting clear timescales. For relevant customers who have outstanding payroll reports, request customers to provide the report and support them on the process, setting clear timescales Requirements * Experience working within an outbound call environment. * Ability to overcome any obstacles when

Do you have a Customer Service background? Kings hill £25k per annum Monday to Friday 9am-5pm Office Based Duties As our Customer Relations Officer you will Update databases and maintain excel spreadsheets If no contact with customer from the initial phone call; diarise follow ups and ensure that this is followed up to completion and enters the agreed escal

Northfleet Office based Monday to Friday 8.30am-5.30pm Key Responsibilities * Support and service to customers on a daily basis as their primary point of contact. * Managing the inbox, process orders, create quotes, resolve queries. * Completing sales enquiries correctly, efficiently & personally ensuring that the customer is always communicated with and satisfied. * Follow ng-up quotations. * You will support the account manager * You will be required to collate data on customers prior to visits and summarise the call reports after visits, entering notes. * Liaising with suppliers and sourcing products as required. * Supporting the other team members Skills and Experience * Experience in sales or customer service-based role. * Experience in order processing at speed whilst maintaining high-level of attention to detail. * Collaborative team worker. * Excellent communication skills and good organisational skills. * Ability to work under pressure, remain calm and hit deadlines. apply today to louise.theobald@csltd.org.uk Connect2

Northfleet Office based Monday to Friday 8.30am-5.30pm Key Responsibilities * Support and service to customers on a daily basis as their primary point of contact. * Managing the inbox, process orders, create quotes, resolve queries. * Completing sales enquiries correctly, efficiently & personally ensuring that the customer is always communicated with and satisfied. * Follow

Northfleet Office based Monday to Friday 8.30am-5.30pm Key Responsibilities * Support and service to customers on a daily basis as their primary point of contact. * Managing the inbox, process orders, create quotes, resolve queries. * Completing sales enquiries correctly, efficiently & personally ensuring that the customer is always communicated with and satisfied. * Follow ng-up quotations. * You will support the account manager * You will be required to collate data on customers prior to visits and summarise the call reports after visits, entering notes. * Liaising with suppliers and sourcing products as required. * Supporting the other team members Skills and Experience * Experience in sales or customer service-based role. * Experience in order processing at speed whilst maintaining high-level of attention to detail. * Collaborative team worker. * Excellent communication skills and good organisational skills. * Ability to work under pressure, remain calm and hit deadlines. apply today to louise.theobald@csltd.org.uk Connect2

Northfleet Office based Monday to Friday 8.30am-5.30pm Key Responsibilities * Support and service to customers on a daily basis as their primary point of contact. * Managing the inbox, process orders, create quotes, resolve queries. * Completing sales enquiries correctly, efficiently & personally ensuring that the customer is always communicated with and satisfied. * Follow