An excellent opportunity fir a Claims Operations Technician to join a highly successful and rapidly expanding Lloyds syndicate based in the City of London. This is a unique opportunity to join an empowering and inspiring business at an exciting time. Apply your skills and knowledge to make a difference and be part of the future direction of the claims function, providing service standard excellence to customers.



Overview

* Performing day-to-day operations throughout various workstreams to ensure the claims team meets its service levels.
* Ensuring key technology systems are operating efficiently.
* Providing ad-hoc support to claim handlers and management.
* Liaise effectively with internal and external stakeholders to deliver enhancements to claims operations processes.
* Assist with efficient oversight of delegated claims authorities.
* Develop and maintain standard operating procedures for claims.
* Ensure all internal and regulatory reporting is completed accurately and efficiently within the required deadlines.
* Provide data analytics and reporting.
* Drive claims transition projects and assist with the delivery of market initiatives.



What you need to bring to the role

* Experience working in a similar operational support type role in the London Market.
* Experience with ECF is essential and knowledge of Lineage and Lloyds Insight Hub would be useful.
* Proficient with MS Excel and Power Point.
* Familiarity with data analytics tools such as SQL and Power BI is desirable.
* Excellent written and verbal communication skills.
* Confident to interact with all levels of staff within the business and external stakeholders.
* Ability to manage their own workload and prioritise tasks.



What you need to know …

* Permanent position
* Salary to £47,000
* Annual performance bonus & benefits package
* Hybrid flexible working - office & home



REF: 9690



Interested? Please apply today and we will contact you by return.



MW Appointments has been recruiting in the Insurance market since 1992, so you will benefit from partnering with a market leader who possess in-depth technical understanding, comprehensive market in-sight, excellent market intelligence and well-established relationships with companies across the insurance sector.

MW Appointments is acting as an Employment Agency in relation to this vacancy.