Job Title: Transport Assistant

Main Purpose: Ensure the seamless operation of logistics and transport, minimising disruptions, and maintaining effective communication.

Key Responsibilities:

1 Assist the transport supervisor, overseeing order delivery methods, routing systems, and communication with the sales team.
2 Liaise with third-party delivery companies, provide admin support for qualifications, and assist in vehicle maintenance.
3 Support drivers with proactive communication, manage PODs, maintain costing records, and handle courier claims promptly.
4 Prioritise customer satisfaction in managing returns and failed deliveries.

Skills and Experience:

* Customer-focused with excellent communication.
* Ability to work with integrity and maintain confidentiality.
* Strong verbal and written communication skills.
* Highly organised with meticulous attention to detail.
* Demonstrated hard work and focus.
* Proficient in MS Office, especially Excel.
* Familiarity with business and department systems.
* Good knowledge of geography, especially postcodes.
* Alignment with and support of the Company ethos and values.

Job Requirements: Seeking a candidate with experience in logistics, strong communication skills, organisational proficiency, and alignment with company values. Adept at managing orders, supporting vehicle maintenance, and prioritising customer satisfaction.

Overview: Join our well established client as a Transport Assistant, ensuring smooth operations, managing orders, supporting vehicle maintenance, and prioritising customer satisfaction. Strong communication, organisational skills, and alignment with company values are essential.