COO STRATEGY IMPLEMENTATION MANAGER

About Us:

Vanquis Banking Group has a rich history dating back to 1880. The company was founded in Bradford by Joshua Kelley Waddilove as The Provident Clothing and Supply Company to help people access finance and goods who couldn’t from traditional lenders.

Today, Vanquis Banking Group is a FTSE All Share company listed on the London Stock Exchange with around 1.6 million customers and plays the same role in people’s lives today, as it did when it was founded.

Vanquis Banking Group is a unified group made up of two brands: Vanquis (cards and loans) and Moneybarn (vehicle finance). While they offer different products and services, they share the common purpose and customer-centric values at the heart of our group. We understand our customers are real people with varied life experiences, so everything we do from our products to our customer experience is designed with this in mind.

You and Your Team:

Reporting to the Senior COO Strategy Implementation Manager, you’ll lead the execution of COO Strategy and TOM initiatives as well as the implementation of Bank transformation projects into the COO environment across all product lines

Contributing as an SME in strategy implementation, as well as in a direct capacity, you’ll lead a number of strategy & TOM implementation initiatives & PFG Transformation change business readiness activities.

In your day to day role you will:

• Accountable for delivering the COO Strategy & TOM, executing business strategic change and optimisation in line with PFG Transformation teams
• Project management & implementation of key COO led strategic change in line with agreed TOM and initiatives
• Management & execution of business readiness aspects of all PFG transformation change impacting upon COO function, developing and communicating tailored change management plans for senior stakeholder groups.
• Provide reporting on COO strategic initiatives and business readiness activity
• Development of opportunity ideation into compelling & detailed business cases with associated analysis of commercial, customer & risk impact
• Analyses and designs business processes to identify alternative solutions to improve efficiency, effectiveness and exploit new technologies and automation

What you’ll bring to the team

As a Leader within the business you’ll provide expert level knowledge and leadership on COO strategy, TOM & business implementation. To be successful in this role, the following skills and experience is required:

• Previous middle management experience delivering strategy & change implementation within Financial Services coupled with sound understanding of Cards, Loans & Motor Finance legislation alongside emerging regulatory (FCA & PRA) themes
• Through Effective planning, organisation of work and prioritisation of deadlines you’ll balance long term strategic thinking with day-to-day COO activities
• Analytical thinker with the ability to interpret MI and use it for sound decision making
• Strong influencing and communication skills able to influence and build effective working relationships across all levels of the organisation
• Able to work independently and objectively and as part of a team

Why Vanquis?

Vanquis was established in 2003, offering a credit card designed to help customers improve their credit score. In 2016, Vanquis introduced personal loans to give customers additional opportunities on their credit-building journeys. Vanquis brings together our lengthy history in the financial sector with modern money management through its online and app-based accounts.

Our colleagues are the most important part of delivering our purpose to put customers on a path to a better everyday life. If it wasn’t for their amazing efforts, ideas and energy we wouldn’t be the successful business that we are today.

On top of all this, we will give you a package including:

• Competitive salary
• Discretionary annual bonus
• Hybrid working considered
• Up to 30 days holidays in addition to bank holidays
• Pension Scheme with matched company contributions up to 5%
• Private Medical Insurance
• Extensive opportunities for personal and career development
• Opportunity to grow, develop and learn
• Colleague Perks at Work discount platform
• Season ticket loan
• 1 paid day to ‘give back’ to local communities or chosen charity

We strive to constantly improve the way we look after our people and have created an environment where everyone feels valued and can be themselves. We know that by having a better, more inclusive culture and a diverse group of colleagues, we can support our customers and each other in the best way possible. We also believe this goes a long way to helping us live our purpose and defines why we’re here in the first place: to help put people on a path to a better everyday life.

We’re an equal opportunities employer and we want people to join us no matter how they identify, their sexual orientation, marital or civil partner status, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.

We want to attract and retain the best people. So, we make sure that, if people need it, they’re given all the extra support and reasonable adjustments to take part in any part of our application or interview process. We’ve also got lots of colleagues who choose to work flexibly, so please feel free to talk to us about how you prefer to work at any time.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.