Enthusiastic Account Manager sought for leading energy consultancy and solutions provider based in Kings Hill

This is an excellent opportunity to join a leading global provider, to hone your client relationship skills and earn great commission!

Actively interviewing – Don’t miss out!

The Account Manager is directly responsible for cultivating and managing existing customer relationships and accounts, ensuring an outstanding level of service and customer satisfaction. You will lead on retaining and growing business for the company, including upselling and cross selling of services and solutions.

Key Duties will include:
Responsible for growing and retaining a high value customer portfolio.
Successfully achieve KPIs for sales, pipeline and productivity metrics.
Prepare strategies/account plans which will identify key customer risks, retention and developing new business opportunities.
Regularly hold account management meetings & conference calls with customers
Manage full end-to-end contract process to successfully on-board customers onto new contracts or services.
Establish strategic relationships with key decision makers at customer organisations, including senior stakeholder engagement.
Utilising CRM efficiently and demonstrating effective time management
Lead on the upsell of additional services
Identify new opportunities to increase product range for additional services
Identify wider opportunities for other divisions & develop cross-divisional relationships.
Liaise closely with Customer Services teams, ensuring successful handover processes and all contractual queries are resolved.
Working collaboratively with Marketing and Service Leads to produce quality customer communication plans in addition to upsell and cross sell marketing material.
Work with the in-house Tender team to manage upcoming and ongoing tenders/quotations to ensure deadlines are met and high levels of efficiency and accuracy are obtained.
Support with coaching/training sessions with Energy Consultants in the sales team.
Continuously build your understanding of the energy market and new products to utilise within your customer communications.
You will have prior experience as an Account Manager within the energy industry, with a successful, high level demonstrable sales record. You will be tenacious, with an energetic and positive approach to your work.

If you are passionate about delivering exceptional customer service, ambitious and want to work with a highly successful and vibrant team, we would love to hear from you!

Salary / Package: £30,000 - £35,000 DOE + Commission and Bonus, 25 days annual leave + Bank holidays.
Hours: 08:30am-5:00pm Monday – Thursday, 08:30 – 16:00 Friday (Flexible / Hybrid working)
Location: Kings Hill (Free Parking)

Get in touch with Tim at ME Recruits TODAY to find out more and to send your CV for consideration!

01732 497 979
Tim@tnrecruits.com

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