Salary: Croydon - £44,978 to £53,945/ Haywards Heath & Norwich - £41,496 to £49,793 per annum

Location: Croydon/ Norwich/Haywards Heath

Hours: 36 per week

Contract Type: Permanent



We're seeking a reliable and customer focussed Latent Defects Manager to join our Property Services team.



About the role



We'll look to you to ensure that all obligations for managing all suspected latent defect cases are met and manage the day to day liaison with contractors / Specialists regarding high profile cases, maintaining a close scrutiny of any recommendations that arise.



Working closely with the Principal Project Manager, you'll be responsible for managing project risks whilst holding all parties to account in order to drive excellent levels of service delivery.



Other key duties will include:-



*

Supporting the Principal Project Manager to ensure all necessary project management documentation is in place and monitored, tracked and maintained throughout the life of the project.
*

Managing project risks and opportunities which could impact cost/time/reputational damage and deliverability of the project. Agree the most suitable forms of communication with stakeholders for each project, setting clear expectations and accountabilities.
*

Implementing the agreed resident communication strategy, draft appropriate communications (formal and informal) and act as a main point of contact for residents in regards to progress of any issue.



What we're looking for



The ideal candidate will hold a Membership of CIOB, SIBSE, or CIPS, and / or a relevant level 4 or above qualification. With a Project Management qualification/Prince2, you'll have extensive experience of project coordination and administration. You'll also have a strong understanding of Property and related assets and demonstrable experience of case management, including the co-ordination of the investigation into issues, providing analysis or options for resolution and then progressing outcomes of an appraisal to completion.





What you can expect from us



Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;-



* Competitive salaries that are benchmarked regularly against current market rates
* Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service.
* A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like!
* Matched pension contributions of up to 7.5% of your salary with generous life assurance
* Flexible and agile working for the majority of our employees.



Other perks



* Company Bonus Scheme
* Eye care vouchers
* Holiday trading scheme allowing you to buy and sell leave
* Free counselling and legal advice scheme for you and your family
* Interest free loans for season ticket and study leave



Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave.





Closing Date: Friday 26th May at midnight.



For further details on this vacancy and to download the role profile please visit our website or click 'apply'.



Applicants must be able to travel across the region as required.