Customer Service Co-ordinator

Excellent opportunity to develop your career, previous incumbents have been promoted within the business or perhaps consider a career change!

Edenbridge - free parking

£25,000 per annum + annual profit related bonus.

Office hours; 9-5.30pm Monday - Friday

24 days holiday + Bank Holidays, Pension, Life Assurance, Annual Salary reviews + Private Healthcare following qualifying period, profit related bonus ++

Culture: Fast, dynamic, professional and fun.

Do you thrive on providing a first-class Customer Service? Can you manage your own workload to ensure orders and booked, fully managed from start to finish and delivered on time? Do you want to work in a bright, modern and open plan office with industry experts and a clear development path?

This award winning business has a rare and exciting role that will give you a unique chance to play a key part in a busy team. Supporting the Customer Division and Order Processing side of the business along with completing all relevant administration with accuracy. Training will be provided on the product and procedures, you just need the enthusiasm and take pride in your customer service skills!

Key elements of the role

* Acting as a customer's internal point of contact, ensuring customers' requirements are met and all orders are dealt with efficiently.
* Liaising with planning and production teams to negotiate production and delivery dates.
* Dealing with both new projects and repeat orders for the customer from beginning to end.
* Supporting both External Sales and External Account Managers with their internal admin.
* Communicating and updating progress with external Sales Manager/s on a daily basis.

Does this sound like you?

* Customer-focused
* Able to deal with people at all levels both within and outside the company
* Works well with colleagues and is keen to be part of a team
* Capable of managing multiple tasks and prioritise own workload
* Able to work to tight deadlines and make decisions under pressure
* Self-motivated

Why work for this company?

* Having placed with them for over 10 years now, we have seen our candidates grow and progress within the business
* You will focus on UK suppliers in your first year and progress to international suppliers in year two
* You will liaise with different teams and external contacts, enhancing your communication skills
* Your training will come from the very best talent in the manufacturing sector
* As an employee owned business you will benefit from secure employment and future bonuses
* You will visit some of the suppliers with the team to understand the process in your first few months
* The office is great; modern, bright and very friendly - the team are industry leaders
* Clients include British Airways, M&S and Nestle to name a few

Please apply online with your most up to date CV for immediate consideration for this role.

This role is being managed by Office Angels - Tunbridge Wells - 01892 614242

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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