We are working with a unique insurance company in Tonbridge to resource for a Customer Relations Manager.

You will be managing the complaints teams across Household, Motor and Commercial departments and will ensure a first-class complaint handling service is provided. As an experienced customer relations professional, your role will be to get the best from each team member and as a collective. As a results orientated individual, planning and strategic skills will be your forte and excellent communication skills are a prerequisite.

To apply, you should demonstrate a minimum of 3 years' from a home claims insurance environment, with specialist knowledge, particularly Peril. Demonstrable management skills are key and you should thrive on coaching and developing teams to perform at the highest levels.

If you would like to develop your management career within a truly forward-thinking business, this role will be for you. In return, you will be rewarded with a competitive salary and a number of benefits to include an in-house gym, a discretionary performance-based bonus, career development and training opportunities, parking, pension and a host of social events such as summer and Christmas parties.

Working hours are 37.5 per week, Monday to Friday between 8am and 6pm, with a 1 hour unpaid break.

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