Admininstration Assistant
  to be discussed
  Crayford, Greater London
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Lift company based in Crayford. You will be joining a growing team and your main duties will be :-

• Support the Service Operations Manager (SOM) as required in their day to duties and responsibilities. E.g. record breakdowns, maintain all necessary spreadsheets, records, diaries, create/compile bespoke reports, compile job sheets, service reporting, customer scheduling, site visits, customer/client meetings, surveys and supplier information, etc. Training provided as required and recommended by the SOM

• Support the SOM to record warranty breakdowns, identifying root cause. Identify trends and action as required, aiming to reduce levels in line with company objectives. Manage/maintain monitors - report performance monthly to the Compliance Manager

• Support the SOM to record Thorough Examination insurance defects (e.g. date generated, date closed, repeat defects, immediate defects, etc.). Manage/maintain monitors - report performance monthly to the Compliance Manager

• Assist the SOM to manage and maintain customer databases/portals as per contract requirement (e.g. PPM, SLA, KPIs, insurance items, quotes etc.)
• Support all areas of the business as appropriate (e.g. repair team, project team, sales team, administration team and compliance) with clear, accurate and timely communication and information as and when required

• Maintain an ongoing dialogue with customers/clients regarding the condition of their lift and any potential costs

• Answer and direct incoming telephone calls as appropriate

• Monitor and distribute incoming emails from shared inboxes

• Liaise with customers


Hours 9am - 5pm


Advertiser: Direct Employer

Reference:

Posted on: 2022-07-27 09:56:10

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Admininstration Assistant
  to be discussed
  Crayford, Greater London
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Lift company based in Crayford. You will be joining a growing team and your main duties will be :-

• Support the Service Operations Manager (SOM) as required in their day to duties and responsibilities. E.g. record breakdowns, maintain all necessary spreadsheets, records, diaries, create/compile bespoke reports, compile job sheets, service reporting, customer scheduling, site visits, customer/client meetings, surveys and supplier information, etc. Training provided as required and recommended by the SOM

• Support the SOM to record warranty breakdowns, identifying root cause. Identify trends and action as required, aiming to reduce levels in line with company objectives. Manage/maintain monitors - report performance monthly to the Compliance Manager

• Support the SOM to record Thorough Examination insurance defects (e.g. date generated, date closed, repeat defects, immediate defects, etc.). Manage/maintain monitors - report performance monthly to the Compliance Manager

• Assist the SOM to manage and maintain customer databases/portals as per contract requirement (e.g. PPM, SLA, KPIs, insurance items, quotes etc.)
• Support all areas of the business as appropriate (e.g. repair team, project team, sales team, administration team and compliance) with clear, accurate and timely communication and information as and when required

• Maintain an ongoing dialogue with customers/clients regarding the condition of their lift and any potential costs

• Answer and direct incoming telephone calls as appropriate

• Monitor and distribute incoming emails from shared inboxes

• Liaise with customers


Hours 9am - 5pm


Advertiser: Direct Employer

Reference:

Posted on: 2022-07-27 09:56:10

I want to receive the latest job alerts for:

Administration and Customer Service jobs in Crayford, Greater London

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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