Customer Advisor
  £21000 - £22000 per annum + with the possibility of moving to £26,000
  Dartford, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Customer Service Advisor (Aftersales)

Salary: £22,000 with the possibility of moving to £26,000 upon successful completion of training modules

A fantastic opportunity for an experienced Customer Service Executive to join a successful and established company based in Dartford area.

The successful candidate will have excellent customer service skills contacting customers via phone and email. This role will include pre and post sales advice and a high level of multitasking.

Duties:

* Dealing with customer queries and aftersales enquiries in a professional manner
* Dealing with any customer complaints and resolving them proactively
* Ensuring that SLA's and KPI's are met and maintained consistently
* To undertake any individual or team task or activity reasonably requested and in line with the company values.

The successful candidate will have/be:

* An incredibly positive people person
* Excellent verbal and written communication skills
* Experience within a Contact centre/Customer Service environment
* Good MS knowledge
* Ability to understand aftersales drawings and instructions
* Ability to focus on solutions rather than problems.



If you feel you meet the above criteria, please apply online for immediate consideration.



This role is being handled by Holly Ensoll, Business Support Consultant for Pearson Whiffin Recruitment.



Not quite the right role but still looking?



Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.



Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.



By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!


Advertiser: Agency

Reference: BSCS

Posted on: 2023-04-19 13:39:12

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Customer Service - Dartford, Kent

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This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Customer Service Advisor (Aftersales)

Salary: £22,000 with the possibility of moving to £26,000 upon successful completion of training modules

A fantastic opportunity for an experienced Customer Service Executive to join a successful and established company based in Dartford area.

The successful candidate will have excellent customer service skills contacting customers via phone and email. This role will include pre and post sales advice and a high level of multitasking.

Duties:

* Dealing with customer queries and aftersales enquiries in a professional manner
* Dealing with any customer complaints and resolving them proactively
* Ensuring that SLA's and KPI's are met and maintained consistently
* To undertake any individual or team task or activity reasonably requested and in line with the company values.

The successful candidate will have/be:

* An incredibly positive people person
* Excellent verbal and written communication skills
* Experience within a Contact centre/Customer Service environment
* Good MS knowledge
* Ability to understand aftersales drawings and instructions
* Ability to focus on solutions rather than problems.



If you feel you meet the above criteria, please apply online for immediate consideration.



This role is being handled by Holly Ensoll, Business Support Consultant for Pearson Whiffin Recruitment.



Not quite the right role but still looking?



Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.



Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.



By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!


Advertiser: Agency

Reference: BSCS

Posted on: 2023-04-19 13:39:12

I want to receive the latest job alerts for:

Customer Service jobs in Dartford, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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