About Migrant Help:

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.

We are currently looking for a Project Coordinator - Digital Inclusion to join our team on a Fixed Term contract until 31 May 2024. There will be a potential for the role to be made permanent. The successful applicant must be able to attend one of our offices in either Dover, Birmingham or London and be able to travel nationally when required.

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work.

These are some of the benefits we offer:

• Flexibility and work life balance
• Enhanced family friendly provisions
• Additional holiday entitlements
• Perkbox benefits
• Non-contributory pension scheme.

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At Migrant Help, we foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation. As long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.



The Role:

Digital Inclusion is a strategic objective for Migrant Help. The role of the Project Coordinator – Digital Inclusion is to coordinate, support and deliver digital inclusion across the charity. The role is newly formed, varied and involves managing gift in kind (GIK) digital devices & technology donations, working with corporate partners, charity sector partners in the community and directly with our front-line teams ensuring the devices and technology donated to the charity reaches those most in need.

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Duties and Responsibilities:

Manage key relationships with corporate partners donating devices and technology
Manage all aspects, and act as key contact across the charity with associated groups and partners, to ensure successful delivery of devices, digital inclusion and connectivity across the UK
Coordinate logistics and delivery of digital devices and access to technology
Provide excellent relationship management to all partnerships and associated partners
Coordinate and deliver communications plans with partners as appropriate
Provide support to front line staff and clients to ensure connectivity is delivered to those most in need
Liaise regularly with relevant internal teams to ensure digital inclusion objectives are achieved
eg; front line staff, comms, finance, marketing, legal, etc.
Drive access and support to digital and technology training for clients and associated partners
Manage GIK income, and expenditure, from national corporate partnerships donating devices & technology
Manage monitoring and evaluation providing impact reports in line with agreements and KPIs


The above list of job duties is not exhaustive; the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.

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Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.

- This post is subject to a Disclosure and Barring Service (DBS) check

Therefore the applicant must:

Be able to provide documents to show their right to work in the UK i.e. passport or other right to work documents such as work visa, settled status document, certificate of registration, naturalization as a British citizen, Biometric Residence Permit etc.
Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment.


​​We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job