Young Adult Carer Support Coordinator
  Up to £21570.62 per annum
  Sandwich, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Job Title: Young Adult Carers Support Coordinator

Salary: £21,570.62 per year

Location: Sandwich

Varied and interesting role available as a Young Adult Carers Support Coordinator with this established charity!

You will be the first point of contact for Young Adult Carers calling for information, advice, or even just a friendly ear, directing their queries to the right place with an approachable and helpful voice.

Duties include:

* Providing a telephone triage, assessment, and support service to Young Adult Carers, directing each call to the most appropriate team member.
* Following procedures and using in house information systems to manage incoming referrals.
* Working with Young Adult Carers to identify their needs and appropriate support options, building rapport and empowering them.
* Assessing the eligibility of callers to access funded support.
* Managing bookings for events and activities, including arranging transport and respite to enable Young Adult Carers' attendance.
* Contributing case studies and evaluations of the service for management to use in service planning, newsletters and promotional materials.
* Building relationships with schools, colleges, and community groups, to help reach and engage "hidden" Young Adult Carers within the community.

The successful candidate will have:

* A good standard of literacy and numeracy, with excellent administrative skills.
* Experience of working with people with care needs and/or Carers, and an understanding of their needs.
* Ideally, some knowledge of Social Care and NHS processes, including around hospital discharge, and care funding.
* A very high standard of personal integrity and an understanding of the importance of maintaining confidentiality and discretion when dealing with very sensitive personal information.
* A lovely, reassuring manner with the ability to build rapport quickly and provide open and non-judgemental support.
* Emotional resilience - this role involves speaking to people in challenging situations and the right person will be able to manage their own responses to this, seeking support as necessary.

This is an opportunity to make a real difference to people, whilst working for a well-respected charity within a dynamic, busy team.

If you feel you meet the above criteria, please apply online for immediate consideration.



This role is being handled by Leah Hall, Business Support Consultant for Pearson Whiffin Recruitment.



Not quite the right role but still looking?



Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.



Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.



By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!


Advertiser: Agency

Reference: BS/LH/YACSC

Posted on: 2023-05-01 13:02:25

Send me Alert for jobs in: 

Customer Service - Care & Social Care - Sandwich, Kent

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Young Adult Carer Support Coordinator
  Up to £21570.62 per annum
  Sandwich, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Job Title: Young Adult Carers Support Coordinator

Salary: £21,570.62 per year

Location: Sandwich

Varied and interesting role available as a Young Adult Carers Support Coordinator with this established charity!

You will be the first point of contact for Young Adult Carers calling for information, advice, or even just a friendly ear, directing their queries to the right place with an approachable and helpful voice.

Duties include:

* Providing a telephone triage, assessment, and support service to Young Adult Carers, directing each call to the most appropriate team member.
* Following procedures and using in house information systems to manage incoming referrals.
* Working with Young Adult Carers to identify their needs and appropriate support options, building rapport and empowering them.
* Assessing the eligibility of callers to access funded support.
* Managing bookings for events and activities, including arranging transport and respite to enable Young Adult Carers' attendance.
* Contributing case studies and evaluations of the service for management to use in service planning, newsletters and promotional materials.
* Building relationships with schools, colleges, and community groups, to help reach and engage "hidden" Young Adult Carers within the community.

The successful candidate will have:

* A good standard of literacy and numeracy, with excellent administrative skills.
* Experience of working with people with care needs and/or Carers, and an understanding of their needs.
* Ideally, some knowledge of Social Care and NHS processes, including around hospital discharge, and care funding.
* A very high standard of personal integrity and an understanding of the importance of maintaining confidentiality and discretion when dealing with very sensitive personal information.
* A lovely, reassuring manner with the ability to build rapport quickly and provide open and non-judgemental support.
* Emotional resilience - this role involves speaking to people in challenging situations and the right person will be able to manage their own responses to this, seeking support as necessary.

This is an opportunity to make a real difference to people, whilst working for a well-respected charity within a dynamic, busy team.

If you feel you meet the above criteria, please apply online for immediate consideration.



This role is being handled by Leah Hall, Business Support Consultant for Pearson Whiffin Recruitment.



Not quite the right role but still looking?



Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.



Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.



By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!


Advertiser: Agency

Reference: BS/LH/YACSC

Posted on: 2023-05-01 13:02:25

I want to receive the latest job alerts for:

Customer Service and Care & Social Care jobs in Sandwich, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Volunteer Engagement Supervisor

  Social Enterprise Kent CIC Ltd

  £28,000

  Margate, Kent

Wellbeing Coordinator- Unpaid Carers

  Imago

  Up to £24,500

  Lewisham, Greater London

Children & Young People Coordinator- Young Carers

  Imago

  Up to £24,000 pro rata

  Gravesend, Kent

Scheduling Administrator/Service Coordinator

  Recruitment Solutions South East Ltd

  £25,000 + over time - up to £32,000

  Tunbridge Wells, Kent

Customer Service Administrator

  KHR - Recruitment Specialists

  £24000 - £26000 per annum + + Benefits

  Maidstone, Kent

Customer Service Administrator

  Huntress

  Up to £22500 per annum

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