A fantastic opportunity for an experienced Administrator to join a successful and established insurance company based in West Kent.



The purpose of the role is to help maintain your team's Portfolio for the companies' customers. Continuously monitor your own work to ensure you are working effectively and delivering market leading cost control and excellent customer service.



Duties include:

* Dealing with incoming email and other communications across the team
* Handling incoming and outgoing payments
* Taking and redirecting calls from policyholders
* Ensure that complaints are recorded on the complaints system in an accurate and timely manner
* Be self-motivated to work independently, managing your time and prioritising your workload appropriately
* To undertake any individual or team task or activity reasonably requested and in line with the company values



The successful candidate will have:

* Excellent verbal and written communication skills with a polite telephone manner
* Tact and assertiveness when dealing with Clients who may be distressed or angry
* Ability to take on increased ownership and responsibility when necessary
* The ability to work individually and proactively, as well as part of a team
* Experience within an administrative role previously





This role is being handling by Leah Hall, Business Support Consultant for Pearson Whiffin Recruitment.



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Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.



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