This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Customer Service Representative - REMOTE
Folkestone
Permanent
Monday to Friday
£20k
My client, a successful and established organisation are looking for a flexible and reliable Customer Service Representative to join their friendly and reliable team on a full time and permanent basis.
This position is fully remote and would suit an individual who has previous office-based experience within a Call Centre or a Customer Service role! You will be handling high volumes of phone calls daily assisting customers with queries.
Duties include:
* Acting as the initial point of contact for customers via telephone providing technical advice regarding products and services offered
* Updating CRM with customer information & logging calls
* Overseeing order despatches and dealing with any daily delivery problems or returns
* Keeping customers up to date on deliveries, delays, or product issues etc
* Complaint handling and escalating to management where required
* Upselling products where possible
* After service calls to gain feedback and give the customer a great service
The right candidate will have/be:
* Previous office based experience in Customer Service, Call centre or Helpdesk
* A great telephone manner
* Strong organisation skills
* Helpful, reliable, and confident
* The ability to multitask
* A meticulous attention to detail
If you are interested in joining an inclusive and expanding organisation and meet the above criteria, please do not hesitate to send your CV for immediate consideration!
This role is being handled by Nicole Hill, Permanent Specialist for Pearson Whiffin Recruitment
Advertiser: Agency
Reference: BSNH/CSS
Posted on: 2023-04-13 13:24:46
Send me Alert for jobs in:
Customer Service - Folkestone, Kent
Email Address
Customer Service/Supply Administrator
Recruitment Solutions South East Ltd
£24-26500 + benefits
Customer Service Assistant (Trainee)
Recruitment Solutions South East Ltd
depending on experience
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Customer Service Representative - REMOTE
Folkestone
Permanent
Monday to Friday
£20k
My client, a successful and established organisation are looking for a flexible and reliable Customer Service Representative to join their friendly and reliable team on a full time and permanent basis.
This position is fully remote and would suit an individual who has previous office-based experience within a Call Centre or a Customer Service role! You will be handling high volumes of phone calls daily assisting customers with queries.
Duties include:
* Acting as the initial point of contact for customers via telephone providing technical advice regarding products and services offered
* Updating CRM with customer information & logging calls
* Overseeing order despatches and dealing with any daily delivery problems or returns
* Keeping customers up to date on deliveries, delays, or product issues etc
* Complaint handling and escalating to management where required
* Upselling products where possible
* After service calls to gain feedback and give the customer a great service
The right candidate will have/be:
* Previous office based experience in Customer Service, Call centre or Helpdesk
* A great telephone manner
* Strong organisation skills
* Helpful, reliable, and confident
* The ability to multitask
* A meticulous attention to detail
If you are interested in joining an inclusive and expanding organisation and meet the above criteria, please do not hesitate to send your CV for immediate consideration!
This role is being handled by Nicole Hill, Permanent Specialist for Pearson Whiffin Recruitment
Advertiser: Agency
Reference: BSNH/CSS
Posted on: 2023-04-13 13:24:46
I want to receive the latest job alerts for:
Customer Service jobs in Folkestone, Kent
Customer Service/Supply Administrator
Recruitment Solutions South East Ltd
£24-26500 + benefits
Customer Service Assistant (Trainee)
Recruitment Solutions South East Ltd
depending on experience
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