KYC Officer

Permanent

Kings Hill (Mon - Fri)

£27K

We are currently recruiting for a local, highly motivated and experienced Know Your Customer Officer for our client based on Kings Hill, Kent.

Ideally you will have previous experience within a customer service environment and extensive experience of AML/KYC laundering. The successful candidate will be required to draw on and apply knowledge and experience of AML regulation and policy to tasks including on-boarding new customers, monitoring of transactions and KYC refresh for existing customers

Duties include:

* Carry out due diligence on overseas outgoing and incoming payments by use of appropriate searches, internet searches and customer information, allocating the correct risk rating to the payment
* Prepare documentation for sign-off by the appropriate Team Leader or Manager where a high risk is identified, detailing sanctions information and entity matches identified either as a positive or false positive match.
* Carry out checks on overseas screening in line with the company's policies and procedures
* Check that all ID and associated documents are in line with the clients AML policy and that appropriate searches have been completed
* Review new account applications ensuring all relevant documents have been received and reviewed and any anomalies are referred on
* Be responsible for reviewing all customer account records including enhanced due diligence where necessary
* Request any outstanding documentation from customers in line with AML requirements and follow up where necessary updating records to reflect documentation received in a timely manner
* Action all audit reports within agreed timelines and act on any queries promptly
* Respond to enquiries from customers in accordance with the client's standards, SLAs and KPIs and provide a professional, timely and efficient service.
* Provide accurate advice and guidance on AML and KYC legislation and processes to internal and external customers
* Ensure that all queries are escalated to the Team Leader promptly after completing investigation
* Provide training to the Customer Service Division and key stakeholders in regard to AML and customer due diligence
* Attend meetings with potential and existing clients to explain the clients AML and on-boarding requirements

The successful candidate will be/have:

* Local and able to travel to Kent based office when required
* You must have experience from a customer service role with a clear knowledge of AML/KYC
* Extensive knowledge of AML and terrorist financing regulations and sources of information to support investigations.
* The ability to conduct research in support of AML Policy, Practice and in consideration of transaction referrals.
* Good verbal and written communication skills
* Strong analytical skills and attention to detail

* Well organised and a good problem solver
* Computer literate in all Microsoft programmes

You will be joining a company who genuinely invest in and value their workforce, offering opportunities for progression in the long term, as well as a plethora of generous benefits, team incentives and a fun, sociable working environment.

If you feel you have the experience required, please apply online for immediate consideration!

This role is being handled by Nicole Hill, Business Support Consultant for Pearson Whiffin Recruitment