Help Desk Support
  Negotiable
  Gillingham, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Helpdesk support role - £22,000, permanent

Working for an IT company with offices based in Gillingham.

The role's main function is to provide timely and accurate solutions to internal and external customer requests.

Duties Include:

* Advising clients on the correct use of the software
* Take ownership of calls, emails and customer and 3rd party queries
* Accurate recording of all actions and advice in CRM
* Ensure customer and 3rd party clients are kept informed of the progress of cases in a timely manner
* To identify hardware problems and ensure they are referred as appropriate
* Respond promptly to requests for assistance from other departments within SOE

Previous experience in customer service and/or software support is ideal!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.


Advertiser: Agency

Reference: MKI98379

Posted on: 2023-03-13 16:04:01

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Customer Service - Gillingham, Kent

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Help Desk Support
  Negotiable
  Gillingham, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Helpdesk support role - £22,000, permanent

Working for an IT company with offices based in Gillingham.

The role's main function is to provide timely and accurate solutions to internal and external customer requests.

Duties Include:

* Advising clients on the correct use of the software
* Take ownership of calls, emails and customer and 3rd party queries
* Accurate recording of all actions and advice in CRM
* Ensure customer and 3rd party clients are kept informed of the progress of cases in a timely manner
* To identify hardware problems and ensure they are referred as appropriate
* Respond promptly to requests for assistance from other departments within SOE

Previous experience in customer service and/or software support is ideal!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.


Advertiser: Agency

Reference: MKI98379

Posted on: 2023-03-13 16:04:01

I want to receive the latest job alerts for:

Customer Service jobs in Gillingham, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Housekeeping Supervisor

  Canterbury Christ Church University

  £22,681- £24,248 per annum with further progression opportunity to £25,138

  Canterbury, Kent

Admin/Sales Support

  Recruitment Solutions South East Ltd

  £24-26000 + benefits

  Tunbridge Wells, Kent

Sales Operations

  Recruitment Solutions Folkestone Ltd

  Attractive rate of pay depending on level of experience

  Folkestone, Kent

Cover Supervisor

 

  Actual salary £20,562 - £21,824 per annum (£23,801 - £25,262 full time equivalent)

  Swanscombe, Kent

Business Admin Support

  QinetiQ

  £25,000 - 27,000

  Ashford, Kent

Receptionist Required

  High Street Doctors

  Salary will be discussed during the interview stage.

  Dover, Kent

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