This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Helpdesk support role - £22,000, permanent
Working for an IT company with offices based in Gillingham.
The role's main function is to provide timely and accurate solutions to internal and external customer requests.
Duties Include:
* Advising clients on the correct use of the software
* Take ownership of calls, emails and customer and 3rd party queries
* Accurate recording of all actions and advice in CRM
* Ensure customer and 3rd party clients are kept informed of the progress of cases in a timely manner
* To identify hardware problems and ensure they are referred as appropriate
* Respond promptly to requests for assistance from other departments within SOE
Previous experience in customer service and/or software support is ideal!
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Advertiser: Agency
Reference: MKI98379
Posted on: 2023-03-13 16:04:01
Send me Alert for jobs in:
Customer Service - Gillingham, Kent
Email Address
Canterbury Christ Church University
£22,681- £24,248 per annum with further progression opportunity to £25,138
Recruitment Solutions Folkestone Ltd
Attractive rate of pay depending on level of experience
Actual salary £20,562 - £21,824 per annum (£23,801 - £25,262 full time equivalent)
High Street Doctors
Salary will be discussed during the interview stage.
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Helpdesk support role - £22,000, permanent
Working for an IT company with offices based in Gillingham.
The role's main function is to provide timely and accurate solutions to internal and external customer requests.
Duties Include:
* Advising clients on the correct use of the software
* Take ownership of calls, emails and customer and 3rd party queries
* Accurate recording of all actions and advice in CRM
* Ensure customer and 3rd party clients are kept informed of the progress of cases in a timely manner
* To identify hardware problems and ensure they are referred as appropriate
* Respond promptly to requests for assistance from other departments within SOE
Previous experience in customer service and/or software support is ideal!
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Advertiser: Agency
Reference: MKI98379
Posted on: 2023-03-13 16:04:01
I want to receive the latest job alerts for:
Customer Service jobs in Gillingham, Kent
Canterbury Christ Church University
£22,681- £24,248 per annum with further progression opportunity to £25,138
Recruitment Solutions Folkestone Ltd
Attractive rate of pay depending on level of experience
Actual salary £20,562 - £21,824 per annum (£23,801 - £25,262 full time equivalent)
High Street Doctors
Salary will be discussed during the interview stage.
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