Tour Sales And Operations Coordinator

  • £19,000 per annum (rising to £20, 767 per annum after passing probation)
  • Larkfield, Tonbridge and Malling, Kent
  • Albatross Group- Scenic Car Tours

Scenic Car Tours are the UK's leading tour operator for the driving enthusiast.

Your role would be to sell and look after a selection of tours, created by the Contracting and Group relations team, ensuring that they accurately meet both the consumer and supplier expectations. Continually build and improve relationships with our customers and suppliers (including in person visits when required).

Key Responsibilities

• Dealing with a wide selection of incoming sales enquiries from clients and consumers

• Support all holiday tours from the moment they are sold to our clients, until they have travelled

• Work closely with the Route planning and operations coordinator to ensure travel packs are correct and dispatched to clients

• Chase up any overdue balances for clients

• Process initial level complaints and escalate to Management if necessary

• Attend tours as well as car/trade shows when required to meet clients and improve product knowledge.

Key Skills

• Excellent attention to detail, grammar and numeracy- accuracy is important

• Excellent, confident communicator

• The ability and confidence to negotiate

• A highly organised individual who is not afraid of stepping outside of their comfort zone

• Can multi-task in a fast-paced environment

• Ability to make timely decisions and assess the impact those decisions may have

• Have a positive mind-set in all situations

Albatross Benefits

• Salary- £19k per annum (rising to £20, 767 per annum after passing probation)

• 21 days Holiday pa pro rata (plus 3 days office closure and a day off for your Birthday each year)

• Pension

• Free Parking On Site

• Travel concessions and more.

Scenic Car Tours are part of The Albatross Group

Expected start date: 10/01/2022

  • Advertiser: Direct Employer