1st Line Support Engineer
  £23000 - £24000 per annum
  City of London, Greater London
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


1st Line Support Engineer

Gain Microsoft Certifications - Managed Services Provider - £24,000- London

1st Line Support Engineer - Managed Services Provider - Gain Microsoft Certifications - Microsoft Partner - London. Candidates must have experience working for a MSP! A 1st Line Support Engineer is urgently required by a leading Managed Services Provider in London. You will have the opportunity to progress into 2nd Line positions very quickly due to the personal development programmes that are in place with the business. The 1st Line Support Engineer will be responsible for providing 1st class remote support to high profile financial organisations.

The 1st Line Support Engineer will be responsible for;

* Solving technical queries over the phone and via email
* Building machines for clients
* Ensuring issues are fully closed off and communicated to clients
* Managing multiple tickets at any one time
* Meeting SLA's including fast phone pickups, client priority tickets and billability
* Working out of hours on a rotational basis to support clients after business hours

The 1st Line Support Engineer will have;

* Experience working for a Managed Services Provider (MSP)
* Strong experience with PC builds
* Experience setting up new users
* Experience with Active Directory and Group Policies
* Connectwise experience - Desirable
* Strong communication and excellent customer service skills

This is a fantastic opportunity for a 1st Line Support Engineer to work for a rapidly expanding Managed Services Provider who have a clear structure in place for progression. You will be fast tracked into a 2nd Line Support Engineer position as well as having the chance to gain Microsoft Certifications.


Advertiser: Agency

Reference: 123-IB-1854

Posted on: 2021-10-23 13:12:59

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1st Line Support Engineer
  £23000 - £24000 per annum
  City of London, Greater London
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


1st Line Support Engineer

Gain Microsoft Certifications - Managed Services Provider - £24,000- London

1st Line Support Engineer - Managed Services Provider - Gain Microsoft Certifications - Microsoft Partner - London. Candidates must have experience working for a MSP! A 1st Line Support Engineer is urgently required by a leading Managed Services Provider in London. You will have the opportunity to progress into 2nd Line positions very quickly due to the personal development programmes that are in place with the business. The 1st Line Support Engineer will be responsible for providing 1st class remote support to high profile financial organisations.

The 1st Line Support Engineer will be responsible for;

* Solving technical queries over the phone and via email
* Building machines for clients
* Ensuring issues are fully closed off and communicated to clients
* Managing multiple tickets at any one time
* Meeting SLA's including fast phone pickups, client priority tickets and billability
* Working out of hours on a rotational basis to support clients after business hours

The 1st Line Support Engineer will have;

* Experience working for a Managed Services Provider (MSP)
* Strong experience with PC builds
* Experience setting up new users
* Experience with Active Directory and Group Policies
* Connectwise experience - Desirable
* Strong communication and excellent customer service skills

This is a fantastic opportunity for a 1st Line Support Engineer to work for a rapidly expanding Managed Services Provider who have a clear structure in place for progression. You will be fast tracked into a 2nd Line Support Engineer position as well as having the chance to gain Microsoft Certifications.


Advertiser: Agency

Reference: 123-IB-1854

Posted on: 2021-10-23 13:12:59

I want to receive the latest job alerts for:

IT & Telecoms jobs in City of London, Greater London

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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