Administrator

Administrator - £20,000 - Maidstone. My client has a unique and exciting opportunity for an Administrator to join their Employee Benefits team, based in Maidstone ME16. Are you a strong administrator looking for a fulfilling and rewarding career in a specialist insurance sector? This could be the role for you! At this company they need candidates who possess transferable administration skills to add value to the business and become part of their on-going success! You will join an existing team of Administrators on a full time, permanent basis and in return you will receive a highly competitive salary of £19,000 - £20,000 per annum + company funded benefits: Life Insurance, Private Healthcare, Cash Plan, Income Protection & Pension as well as funded CII membership & exams.

This company is an award winning business advisory with a focus on people and supportive technology. They work with employers to manage their staff benefits, payroll and HR needs, linked by unique in-house technology platforms. Every Customers journey with them is of the greatest importance.

Care of their people is at the heart of everything they do, recognising that without the right people, with the right training, ability and approach all else fails. The Administrator role is key to the Employee Benefits proposition, you'll be fully supported with training and given all the tools to make a difference. The company expect high quality but in return strive to ensure employees enjoy coming to work and being part of a rewarding and inclusive culture.

My client are proud Investors in People GOLD accreditation holders.

Responsible for administering a portfolio of insured clients with varied products and services across the company's employee benefit range. Duties include handling all administration as highlighted below:

- Answer and transfer telephone calls in accordance with company protocol and GDPR requirements. All calls must be answered in a professional manner and distributed as such.

- Deal with assigned post for SME and mid and corporate clients

- Respond to client emails clearly and accurately

- Build long term relationships with client contacts

- Midterm amendments

- Checking and sending client invoices

- Calculating monthly benefit breakdowns

- Ensuring internal database is regularly updated and data is accurate.

- Work closely with Account Managers / Consultants to deliver a joined-up approach to client servicing

- Scanning of documents/invoices and shredding of confidential information

- Maintain and issue P11D reports & audit client data

Competencies/Knowledge

1 Strong administration background
2 High levels of attention to details/accuracy
3 Good maths skills and understanding of excel
4 Service excellence & relationship building
5 Deadline focused
6 Previous experience working in insurance desirable but not essential
7 Full UK driving license

If you are interested in this role then please click 'APPLY' and submit your CV for immediate consideration.