Customer Service - Key Accounts

£24k + Bonus

9-5 (Mon - Fri)

Mid Kent



Are you an experienced, passionate, and driven Account Manager looking for a new opportunity?



Are you looking for a forward-thinking company where your ideas will be heard?



Do you want to increase your earning potential?



LOOK NO FURTHER!



We are delighted to be representing a fantastic business in their search for a commercially aware Account Manager to join their established sales team.



Duties include:

* Developing long term, genuine relationships with a portfolio of existing clients in a set geographical area
* Strategically generating growth across your accounts and expanding customer base through self-generation of sales leads
* providing quotations and actively following up to close sales
* Ensuring all customer requirements are clearly defined when taking sales order, to avoid any customer dissatisfaction or financial loss
* To ensure the area monthly sales budget is achieved
* Identifying opportunities to increase revenue
* Actively self-monitor profit performance throughout the month in relation to the budget.
* Monitor profit performance for each customer, with a view to maximising the potential profit of each account. Maximising potential may come from, range selling additional products, price increases, addition of ancillary charges etc
* To maintain good concise customer records, ensuring the CRM systems is updated with contact details, special prices, and any other special instructions alongside leads and competitor information
* Delivering exceptional customer service with a view to retaining and developing business
* Ensuring accounts remain engaged and loyal
* Upselling where possible
* Exceeding KPIs consistently



The right candidate will have/be:

* An experienced account management professional with a 'long term relationship build' mentality
* Previous experience within a B2B environment
* Computer literate with a good understanding of Microsoft Packages
* Strong written and oral communication skills
* A strong understanding of numbers is essential
* A persistent personality with the drive to succeed
* Flexible, adaptable, and positive
* Confident and innovative
* Good organisation skills with experience managing multiple priorities



This is a rare and exciting opportunity for an Account Manager looking for autonomy and the opportunity to develop your career. If you are looking for a business who believe in investing in people, APPLY NOW!



This role is being handled by Nicole Hill, Head of Business Support for Pearson Whiffin Recruitment.